title: Forms
product:
  name: Forms
  version: 12 Spring 2025 (12.0.2503.10378)
  description: >-
    Laserfiche Forms lets organizations create and customize web forms to collect data from users,
    clients, and constituents. Designers can also build business processes that route submitted
    forms for review and approval, automate emails, and archive submissions to the repository. Forms
    includes an Inbox for review/approval tasks and Monitor and Reporting areas for insight into
    where each submission is in a process.
author:
  name: Laserfiche Accessibility Team
  company_name: Laserfiche
  address: 3443 Long Beach Blvd, Long Beach, CA 90807
  email: accessibility@laserfiche.com
  website: https://www.laserfiche.com/
report_date: '2026-07-10'
last_modified_date: '2026-07-10'
version: 1
notes: >-
  This Accessibility Conformance Report presents the results of Laserfiche's accessibility
  evaluation of Forms. Conformance was evaluated against WCAG 2.2, 2.1 (Level A and AA). Success
  criteria outside the evaluated scope — including later WCAG 2.2 additions and all Level AAA
  criteria that were not tested — are listed as "Not Evaluated" rather than assigned an untested
  rating. Forms can be fully customized, so form designers are also responsible for maintaining
  compliance in each area; actual conformance can vary with how a given form is built. This report
  consolidates the evaluations of: Forms 12 (WCAG 2.2, 2025-07-15); Form Fill / user-facing form
  (WCAG 2.1, 2024-09-06).
evaluation_methods_used: >-
  Manual testing and screen-reader testing with NVDA, keyboard-only testing, color-contrast checking
  with the WCAG Contrast Checker, and automated scans with axe DevTools, WAVE, Lighthouse, and
  Accessibility Insights for Web. A third-party accessibility consultant's assessment was also
  incorporated.
legal_disclaimer: >-
  This Laserfiche® Accessibility Conformance Report is for informational purposes only and is
  subject to change without notice. Compulink Management Center, Inc. dba Laserfiche (“Laserfiche”)
  MAKES NO WARRANTIES, EXPRESS OR IMPLIED, IN THIS DOCUMENT, and cannot guarantee the accuracy of
  any information presented after the date of publication. Laserfiche disclaims any liability with
  respect to this document and no contractual obligations are formed either directly or indirectly
  by this document. Customization of the product voids this conformance statement from Laserfiche.
  Customers may make independent conformance statements if they have conducted due diligence to
  meet all relevant requirements for their customization. Laserfiche further makes no representation
  concerning the ability of assistive technologies or other products to interoperate with its
  products. This document addresses the named product(s) only and not prerequisite products for
  which Laserfiche may supply restricted use licenses. Please consult with Assistive Technology
  (AT) vendors for compatibility specifications of specific AT products.
license: CC-BY-ND-4.0
catalog: 2.5-edition-wcag-2.2-508-en
chapters:
  success_criteria_level_a:
    notes: ''
    criteria:
      - num: 1.1.1
        components:
          - name: web
            adherence:
              level: partially-supports
              notes: >-
                The new form designer leaves some icon buttons/images without alternate text; in
                classic forms the delete button for collection/table/file-upload/geolocation is
                announced as "times".
      - num: 1.2.1
        components:
          - name: web
            adherence:
              level: not-applicable
              notes: No pre-recorded audio or video in Forms.
      - num: 1.2.2
        components:
          - name: web
            adherence:
              level: not-applicable
              notes: No pre-recorded audio or video in Forms.
      - num: 1.2.3
        components:
          - name: web
            adherence:
              level: not-applicable
              notes: No pre-recorded audio or video in Forms.
      - num: 1.3.1
        components:
          - name: web
            adherence:
              level: partially-supports
              notes: >-
                Certain elements are missing ARIA roles, and some fields have incorrect ARIA labels,
                headers, table markup, formatted lists, or labels.
      - num: 1.3.2
        components:
          - name: web
            adherence:
              level: partially-supports
              notes: >-
                The date/time picker DOM position can be improved, some elements are not keyboard
                accessible and are skipped by screen readers, and the screen reader can escape the
                delete modal; the Themes color picker is inserted after the main content instead of
                its logical DOM position.
      - num: 1.3.3
        components:
          - name: web
            adherence:
              level: supports
      - num: 1.4.1
        components:
          - name: web
            adherence:
              level: supports
      - num: 1.4.2
        components:
          - name: web
            adherence:
              level: not-applicable
              notes: No audio on any web page.
      - num: 2.1.1
        components:
          - name: web
            adherence:
              level: does-not-support
              notes: >-
                The form and process designers are WYSIWYG drag-and-drop interfaces with no keyboard
                functionality; signature, rich-text, and file-upload fields in the new form designer
                do not fully support keyboard interaction, and some areas (inbox column filter,
                inbox right pane, reordering selected columns) cannot be operated by keyboard.
      - num: 2.1.2
        components:
          - name: web
            adherence:
              level: partially-supports
              notes: Keyboard trap on the classic form designer's Error Messages page and CSS/JS page.
      - num: 2.1.4
        components:
          - name: web
            adherence:
              level: supports
              notes: No keyboard shortcuts in Forms.
      - num: 2.2.1
        components:
          - name: web
            adherence:
              level: partially-supports
              notes: >-
                Success messages disappear after about 5 seconds without an option to adjust the
                timing.
      - num: 2.2.2
        components:
          - name: web
            adherence:
              level: supports
              notes: >-
                Users can turn off auto-updating for the Inbox task list; no animations out of the
                box.
      - num: 2.3.1
        components:
          - name: web
            adherence:
              level: supports
      - num: 2.4.1
        components:
          - name: web
            adherence:
              level: partially-supports
              notes: >-
                Bypassing the top navigation is supported in the process-management and designer
                areas but not fully; submitted forms have no repeated blocks.
      - num: 2.4.2
        components:
          - name: web
            adherence:
              level: partially-supports
              notes: >-
                Page titles are not unique across different forms, Configuration-site pages, or
                designer pages for different processes and forms.
      - num: 2.4.3
        components:
          - name: web
            adherence:
              level: partially-supports
              notes: >-
                Focus order is incorrect for signature and rich-text fields in the new form
                designer; modals may not receive focus when opened or restore focus when closed, and
                focus can jump, land on hidden elements, or follow an incorrect order.
      - num: 2.4.4
        components:
          - name: web
            adherence:
              level: supports
              notes: Links in filled forms are user-generated and depend on the designer's intent.
      - num: 2.5.1
        components:
          - name: web
            adherence:
              level: supports
      - num: 2.5.2
        components:
          - name: web
            adherence:
              level: partially-supports
              notes: >-
                In classic form designers, fields can be dropped in the wrong location after
                releasing the mouse button.
      - num: 2.5.3
        components:
          - name: web
            adherence:
              level: partially-supports
              notes: >-
                Elements in the new form designer lack associated labels, some accessible elements
                have no visible label, and some accessible names do not match their visible labels.
      - num: 2.5.4
        components:
          - name: web
            adherence:
              level: supports
      - num: 3.1.1
        components:
          - name: web
            adherence:
              level: supports
      - num: 3.2.1
        components:
          - name: web
            adherence:
              level: supports
      - num: 3.2.2
        components:
          - name: web
            adherence:
              level: supports
      - num: 3.2.6
        components:
          - name: web
            adherence:
              level: supports
      - num: 3.3.1
        components:
          - name: web
            adherence:
              level: partially-supports
              notes: >-
                Errors in the new form designer are not bound to their controls; on the classic
                Custom Errors page a validation error on the "For" scope cannot be programmatically
                identified.
      - num: 3.3.2
        components:
          - name: web
            adherence:
              level: partially-supports
              notes: >-
                The new form designer can produce forms with missing labels, some accessible
                elements lack visible labels, and some inputs have missing or unclear labels.
      - num: 3.3.7
        components:
          - name: web
            adherence:
              level: supports
      - num: 4.1.1
        components:
          - name: web
            adherence:
              level: partially-supports
              notes: >-
                ARIA IDs are not unique for table columns in classic forms; some ARIA roles lack
                required children or a proper parent, and some elements lack unique IDs or have
                incorrect ARIA labels.
      - num: 4.1.2
        components:
          - name: web
            adherence:
              level: does-not-support
              notes: >-
                Some buttons lack an ARIA role, accessible name, or discernible text; states are not
                always conveyed to screen readers, some elements are coded incorrectly, some tabs
                are missing ARIA labels, and some roles or labels are incorrect.
  success_criteria_level_aa:
    notes: ''
    criteria:
      - num: 1.2.4
        components:
          - name: web
            adherence:
              level: not-applicable
              notes: No pre-recorded audio or video in Forms.
      - num: 1.2.5
        components:
          - name: web
            adherence:
              level: not-applicable
              notes: No pre-recorded audio or video in Forms.
      - num: 1.3.4
        components:
          - name: web
            adherence:
              level: supports
      - num: 1.3.5
        components:
          - name: web
            adherence:
              level: does-not-support
              notes: >-
                Form elements do not expose input purpose via the autocomplete attribute (only the
                type attribute).
      - num: 1.4.3
        components:
          - name: web
            adherence:
              level: partially-supports
              notes: >-
                Some instances have color contrast below the 4.5:1 ratio; the provided themes meet
                contrast, but designer-customized themes may not.
      - num: 1.4.4
        components:
          - name: web
            adherence:
              level: partially-supports
              notes: Some text is clipped when resized in the new form designer.
      - num: 1.4.5
        components:
          - name: web
            adherence:
              level: partially-supports
              notes: >-
                Some icons in the new form designer (for example the collection/table search icon)
                lack alternative text.
      - num: 1.4.10
        components:
          - name: web
            adherence:
              level: does-not-support
              notes: >-
                At 1280x1024 with 400% browser zoom, long field labels and descriptions extend past
                the page width and some new-form-designer content is lost or unavailable.
      - num: 1.4.11
        components:
          - name: web
            adherence:
              level: partially-supports
              notes: >-
                Icon buttons in the new form designer have an on-focus border that lacks sufficient
                contrast.
      - num: 1.4.12
        components:
          - name: web
            adherence:
              level: partially-supports
              notes: >-
                In the process modeler, text can slightly overlap its containers when text spacing
                is adjusted.
      - num: 1.4.13
        components:
          - name: web
            adherence:
              level: partially-supports
              notes: >-
                Date/time pickers in the new form designer and for timer events on the process
                diagram cannot be dismissed, and tooltips are not dismissible with the Esc key.
      - num: 2.4.5
        components:
          - name: web
            adherence:
              level: supports
      - num: 2.4.6
        components:
          - name: web
            adherence:
              level: supports
      - num: 2.4.7
        components:
          - name: web
            adherence:
              level: partially-supports
              notes: >-
                Some default-theme focus styles do not meet contrast, and focus is not visible on
                the "insert variable" button in the classic form designer.
      - num: 2.4.11
        components:
          - name: web
            adherence:
              level: supports
      - num: 2.5.7
        components:
          - name: web
            adherence:
              level: partially-supports
              notes: >-
                Fields can be added to the form layout via the field-icon menu instead of dragging,
                but the process designer has no drag-free alternative.
      - num: 2.5.8
        components:
          - name: web
            adherence:
              level: partially-supports
              notes: >-
                Checkboxes and radio buttons on most pages are only 16x16px; form authors can use
                CSS to enlarge targets.
      - num: 3.1.2
        components:
          - name: web
            adherence:
              level: supports
      - num: 3.2.3
        components:
          - name: web
            adherence:
              level: supports
      - num: 3.2.4
        components:
          - name: web
            adherence:
              level: supports
      - num: 3.3.3
        components:
          - name: web
            adherence:
              level: partially-supports
              notes: >-
                Error messages are not associated with form controls via aria-describedby, so screen
                readers do not announce them; the new form designer also omits some right-pane error
                messages.
      - num: 3.3.4
        components:
          - name: web
            adherence:
              level: supports
      - num: 3.3.8
        components:
          - name: web
            adherence:
              level: supports
      - num: 4.1.3
        components:
          - name: web
            adherence:
              level: does-not-support
              notes: >-
                Success and error messages are not injected into containers with appropriate roles
                or aria-live, so screen readers do not announce them.
  success_criteria_level_aaa:
    notes: ''
    criteria:
      - num: 1.2.6
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 1.2.7
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 1.2.8
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 1.2.9
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 1.3.6
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 1.4.6
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 1.4.7
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 1.4.8
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 1.4.9
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 2.1.3
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 2.2.3
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 2.2.4
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 2.2.5
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 2.2.6
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 2.3.2
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 2.3.3
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 2.4.8
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 2.4.9
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 2.4.10
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 2.4.12
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 2.4.13
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 2.5.5
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 2.5.6
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 3.1.3
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 3.1.4
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 3.1.5
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 3.1.6
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 3.2.5
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 3.3.5
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 3.3.6
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 3.3.9
        components:
          - name: web
            adherence:
              level: not-evaluated
  functional_performance_criteria:
    notes: ''
    criteria:
      - num: '302.1'
        components:
          - name: none
            adherence:
              level: does-not-support
              notes: >-
                Not all content is accessible by screen reader, and designing processes and forms is
                not possible without vision.
      - num: '302.2'
        components:
          - name: none
            adherence:
              level: partially-supports
              notes: >-
                At high zoom some content scrolls off-screen in the new form designer, and designing
                processes is difficult with limited vision.
      - num: '302.3'
        components:
          - name: none
            adherence:
              level: supports
      - num: '302.4'
        components:
          - name: none
            adherence:
              level: supports
      - num: '302.5'
        components:
          - name: none
            adherence:
              level: supports
      - num: '302.6'
        components:
          - name: none
            adherence:
              level: supports
      - num: '302.7'
        components:
          - name: none
            adherence:
              level: partially-supports
              notes: >-
                Some native options in the new form designer are not keyboard-accessible, and the
                designers require drag-and-drop (click, hold, then drop in a specific location).
      - num: '302.8'
        components:
          - name: none
            adherence:
              level: partially-supports
              notes: >-
                Some native options in the new form designer and some designer actions are not
                keyboard-accessible.
      - num: '302.9'
        components:
          - name: none
            adherence:
              level: supports
  hardware:
    disabled: true
    notes: Forms is a software product; Section 508 hardware criteria are not applicable.
  software:
    notes: ''
    criteria:
      - num: 502.2.1
        components:
          - name: none
            adherence:
              level: supports
      - num: 502.2.2
        components:
          - name: none
            adherence:
              level: supports
      - num: 502.3.1
        components:
          - name: none
            adherence:
              level: partially-supports
              notes: >-
                Some elements are missing object information in the process-management and designer
                areas.
      - num: 502.3.2
        components:
          - name: none
            adherence:
              level: supports
      - num: 502.3.3
        components:
          - name: none
            adherence:
              level: supports
      - num: 502.3.4
        components:
          - name: none
            adherence:
              level: supports
      - num: 502.3.5
        components:
          - name: none
            adherence:
              level: supports
      - num: 502.3.6
        components:
          - name: none
            adherence:
              level: supports
      - num: 502.3.7
        components:
          - name: none
            adherence:
              level: supports
      - num: 502.3.8
        components:
          - name: none
            adherence:
              level: supports
      - num: 502.3.9
        components:
          - name: none
            adherence:
              level: supports
      - num: 502.3.10
        components:
          - name: none
            adherence:
              level: supports
      - num: 502.3.11
        components:
          - name: none
            adherence:
              level: does-not-support
              notes: >-
                The designers do not allow all actions to be performed via keyboard or assistive
                technology.
      - num: 502.3.12
        components:
          - name: none
            adherence:
              level: supports
      - num: 502.3.13
        components:
          - name: none
            adherence:
              level: does-not-support
              notes: The designers cannot send focus to all areas.
      - num: 502.3.14
        components:
          - name: none
            adherence:
              level: partially-supports
              notes: Some actions in the new form designer do not provide event notification.
      - num: '502.4'
        components:
          - name: none
            adherence:
              level: supports
      - num: '503.2'
        components:
          - name: none
            adherence:
              level: supports
      - num: '503.3'
        components:
          - name: none
            adherence:
              level: not-applicable
      - num: 503.4.1
        components:
          - name: none
            adherence:
              level: not-applicable
      - num: 503.4.2
        components:
          - name: none
            adherence:
              level: not-applicable
      - num: '504.2'
        components:
          - name: none
            adherence:
              level: not-evaluated
      - num: 504.2.1
        components:
          - name: none
            adherence:
              level: not-applicable
      - num: 504.2.2
        components:
          - name: none
            adherence:
              level: supports
      - num: '504.3'
        components:
          - name: none
            adherence:
              level: supports
              notes: The designers let authors create content that meets the WCAG AA standard.
      - num: '504.4'
        components:
          - name: none
            adherence:
              level: supports
              notes: Form and process design templates meet WCAG AA standards.
  support_documentation_and_services:
    notes: ''
    criteria:
      - num: '602.2'
        components:
          - name: none
            adherence:
              level: supports
      - num: '602.3'
        components:
          - name: none
            adherence:
              level: not-evaluated
      - num: '602.4'
        components:
          - name: none
            adherence:
              level: not-applicable
      - num: '603.2'
        components:
          - name: none
            adherence:
              level: supports
      - num: '603.3'
        components:
          - name: none
            adherence:
              level: supports
