title: Office Integration
product:
  name: Office Integration
  version: '11'
  description: >-
    Integration to save Microsoft Office documents to the Laserfiche repository directly from their
    native Microsoft Office 2013, 2016, 2019, and O365 applications.
author:
  name: Laserfiche Accessibility Team
  company_name: Laserfiche
  address: 3443 Long Beach Blvd, Long Beach, CA 90807
  email: accessibility@laserfiche.com
  website: https://www.laserfiche.com/
report_date: '2023-02-01'
last_modified_date: '2026-07-10'
version: 2
notes: >-
  This Accessibility Conformance Report presents the results of Laserfiche's accessibility
  evaluation of Office Integration. Conformance was evaluated against WCAG 2.1 (Level A and AA).
  Success criteria outside the evaluated scope — including later WCAG 2.2 additions and all Level
  AAA criteria that were not tested — are listed as "Not Evaluated" rather than assigned an untested
  rating. Conformance to accessibility standards was evaluated by external suppliers under the DHS
  Trusted Tester Program.
evaluation_methods_used: >-
  General product knowledge combined with manual testing and testing with assistive technologies
  such as screen readers (NVDA) to confirm accessible behavior, plus the Color Contrast Analyzer for
  color testing.
legal_disclaimer: >-
  This Laserfiche® Accessibility Conformance Report is for informational purposes only and is
  subject to change without notice. Compulink Management Center, Inc. dba Laserfiche (“Laserfiche”)
  MAKES NO WARRANTIES, EXPRESS OR IMPLIED, IN THIS DOCUMENT, and cannot guarantee the accuracy of
  any information presented after the date of publication. Laserfiche disclaims any liability with
  respect to this document and no contractual obligations are formed either directly or indirectly
  by this document. Customization of the product voids this conformance statement from Laserfiche.
  Customers may make independent conformance statements if they have conducted due diligence to
  meet all relevant requirements for their customization. Laserfiche further makes no representation
  concerning the ability of assistive technologies or other products to interoperate with its
  products. This document addresses the named product(s) only and not prerequisite products for
  which Laserfiche may supply restricted use licenses. Please consult with Assistive Technology
  (AT) vendors for compatibility specifications of specific AT products.
license: CC-BY-ND-4.0
catalog: 2.5-edition-wcag-2.2-508-en
chapters:
  success_criteria_level_a:
    notes: ''
    criteria:
      - num: 1.1.1
        components:
          - name: software
            adherence:
              level: supports
              notes: >-
                Titles of actions and menu options in the Office Integration are readable by
                assistive devices, and all images have accompanying text.
      - num: 1.2.1
        components:
          - name: software
            adherence:
              level: not-applicable
              notes: >-
                The Office Integration does not contain any prerecorded audio-only or video-only
                media.
      - num: 1.2.2
        components:
          - name: software
            adherence:
              level: not-applicable
              notes: The Office Integration does not contain any prerecorded audio.
      - num: 1.2.3
        components:
          - name: software
            adherence:
              level: not-applicable
              notes: The Office Integration does not contain any prerecorded video or audio.
      - num: 1.3.1
        components:
          - name: software
            adherence:
              level: supports
              notes: >-
                Assistive devices can read the information, structure, and relationships presented
                in the Office Integration.
      - num: 1.3.2
        components:
          - name: software
            adherence:
              level: supports
              notes: Information can be programmatically determined in the correct reading sequence.
      - num: 1.3.3
        components:
          - name: software
            adherence:
              level: supports
              notes: Instructions do not rely solely on sensory characteristics.
      - num: 1.4.1
        components:
          - name: software
            adherence:
              level: supports
              notes: Color is never used as the only visual means of conveying information.
      - num: 1.4.2
        components:
          - name: software
            adherence:
              level: not-applicable
              notes: The Office Integration does not play any audio.
      - num: 2.1.1
        components:
          - name: software
            adherence:
              level: partially-supports
              notes: >-
                The core functionality is operable through a keyboard interface, but some use of
                Mouse Keys is required when adding certain metadata.
      - num: 2.1.2
        components:
          - name: software
            adherence:
              level: supports
              notes: Focus can be moved to and away from all components using a keyboard interface.
      - num: 2.1.4
        components:
          - name: software
            adherence:
              level: not-applicable
              notes: The Office Integration does not contain any single-character shortcuts.
      - num: 2.2.1
        components:
          - name: software
            adherence:
              level: not-applicable
              notes: The Office Integration does not have any time limits set by the content.
      - num: 2.2.2
        components:
          - name: software
            adherence:
              level: not-applicable
              notes: The Office Integration does not contain moving, blinking, or scrolling information.
      - num: 2.3.1
        components:
          - name: software
            adherence:
              level: supports
              notes: The Office Integration does not contain any content that flashes.
      - num: 2.4.1
        components:
          - name: software
            adherence:
              level: not-applicable
              notes: The Office Integration does not contain web content.
      - num: 2.4.2
        components:
          - name: software
            adherence:
              level: supports
              notes: All dialog windows have titles; the Office Integration does not contain web content.
      - num: 2.4.3
        components:
          - name: software
            adherence:
              level: supports
              notes: Focusable components receive focus in an order that preserves meaning.
      - num: 2.4.4
        components:
          - name: software
            adherence:
              level: supports
              notes: Links have text that describes their purpose.
      - num: 2.5.1
        components:
          - name: software
            adherence:
              level: not-applicable
              notes: The Office Integration does not use multipoint or path-based gestures.
      - num: 2.5.2
        components:
          - name: software
            adherence:
              level: supports
              notes: All functionality that can be triggered on a down-event can be undone.
      - num: 2.5.3
        components:
          - name: software
            adherence:
              level: supports
              notes: User interface components have labels.
      - num: 2.5.4
        components:
          - name: software
            adherence:
              level: not-applicable
              notes: The Office Integration does not contain any motion-based actions.
      - num: 3.1.1
        components:
          - name: software
            adherence:
              level: supports
              notes: The human language of the Office Integration can be programmatically determined.
      - num: 3.2.1
        components:
          - name: software
            adherence:
              level: supports
              notes: >-
                When a component receives focus, the Office Integration does not initiate a change
                of context.
      - num: 3.2.2
        components:
          - name: software
            adherence:
              level: supports
              notes: >-
                Changing the setting of any user interface component does not automatically cause a
                change of context.
      - num: 3.2.6
        components:
          - name: software
            adherence:
              level: not-evaluated
      - num: 3.3.1
        components:
          - name: software
            adherence:
              level: supports
              notes: >-
                Error detection occurs only in metadata entry of dates; when such an error is
                detected it is described to the user in text.
      - num: 3.3.2
        components:
          - name: software
            adherence:
              level: supports
              notes: Labels are provided when content requires user input.
      - num: 3.3.7
        components:
          - name: software
            adherence:
              level: not-evaluated
      - num: 4.1.1
        components:
          - name: software
            adherence:
              level: not-applicable
              notes: Content is not implemented using markup languages in the Office Integration.
      - num: 4.1.2
        components:
          - name: software
            adherence:
              level: partially-supports
              notes: >-
                Assistive technologies such as screen readers can determine the name but usually not
                the role of user interface components.
  success_criteria_level_aa:
    notes: ''
    criteria:
      - num: 1.2.4
        components:
          - name: software
            adherence:
              level: not-applicable
              notes: The Office Integration does not have any audio content.
      - num: 1.2.5
        components:
          - name: software
            adherence:
              level: not-applicable
              notes: The Office Integration does not have any audio content.
      - num: 1.3.4
        components:
          - name: software
            adherence:
              level: supports
              notes: >-
                Both the Office apps in which Laserfiche is embedded and Laserfiche-specific pop-up
                windows support resizing.
      - num: 1.3.5
        components:
          - name: software
            adherence:
              level: supports
              notes: Input fields have labels that can be programmatically determined.
      - num: 1.4.3
        components:
          - name: software
            adherence:
              level: supports
              notes: The visual presentation of text always has a contrast ratio of at least 4.5:1.
      - num: 1.4.4
        components:
          - name: software
            adherence:
              level: supports
              notes: >-
                Text can be resized through Windows Ease of Access display settings with no loss of
                content or functionality.
      - num: 1.4.5
        components:
          - name: software
            adherence:
              level: supports
              notes: >-
                All icons used in buttons are accompanied by text descriptions, with the exception
                of the Laserfiche 'L' logotype.
      - num: 1.4.10
        components:
          - name: software
            adherence:
              level: supports
              notes: Scrolling in two dimensions is not required.
      - num: 1.4.11
        components:
          - name: software
            adherence:
              level: supports
              notes: >-
                Even though some icons fail to meet the contrast ratio, all such icons are
                superfluous and not required to understand the content.
      - num: 1.4.12
        components:
          - name: software
            adherence:
              level: not-applicable
              notes: The Office Integration is not implemented using a markup language.
      - num: 1.4.13
        components:
          - name: software
            adherence:
              level: supports
      - num: 2.4.5
        components:
          - name: software
            adherence:
              level: not-applicable
              notes: The application does not contain any web pages.
      - num: 2.4.6
        components:
          - name: software
            adherence:
              level: supports
      - num: 2.4.7
        components:
          - name: software
            adherence:
              level: supports
              notes: The focus indicator is visible when using the keyboard exclusively.
      - num: 2.4.11
        components:
          - name: software
            adherence:
              level: not-evaluated
      - num: 2.5.7
        components:
          - name: software
            adherence:
              level: not-evaluated
      - num: 2.5.8
        components:
          - name: software
            adherence:
              level: not-evaluated
      - num: 3.1.2
        components:
          - name: software
            adherence:
              level: supports
              notes: The human language of the Office Integration can be programmatically determined.
      - num: 3.2.3
        components:
          - name: software
            adherence:
              level: not-applicable
              notes: No web pages.
      - num: 3.2.4
        components:
          - name: software
            adherence:
              level: not-applicable
              notes: >-
                The Office Integration is not a series of web pages with several same-functionality
                components.
      - num: 3.3.3
        components:
          - name: software
            adherence:
              level: supports
              notes: >-
                Error detection occurs only in metadata entry of dates; when such an error is
                detected it is described to the user in text.
      - num: 3.3.4
        components:
          - name: software
            adherence:
              level: supports
              notes: >-
                Through repository versioning, information modified or deleted with the Office
                Integration can be recovered.
      - num: 3.3.8
        components:
          - name: software
            adherence:
              level: not-evaluated
      - num: 4.1.3
        components:
          - name: software
            adherence:
              level: not-applicable
              notes: The Office Integration is not implemented using markup languages.
  success_criteria_level_aaa:
    notes: ''
    criteria:
      - num: 1.2.6
        components:
          - name: software
            adherence:
              level: not-evaluated
      - num: 1.2.7
        components:
          - name: software
            adherence:
              level: not-evaluated
      - num: 1.2.8
        components:
          - name: software
            adherence:
              level: not-evaluated
      - num: 1.2.9
        components:
          - name: software
            adherence:
              level: not-evaluated
      - num: 1.3.6
        components:
          - name: software
            adherence:
              level: not-evaluated
      - num: 1.4.6
        components:
          - name: software
            adherence:
              level: not-evaluated
      - num: 1.4.7
        components:
          - name: software
            adherence:
              level: not-evaluated
      - num: 1.4.8
        components:
          - name: software
            adherence:
              level: not-evaluated
      - num: 1.4.9
        components:
          - name: software
            adherence:
              level: not-evaluated
      - num: 2.1.3
        components:
          - name: software
            adherence:
              level: not-evaluated
      - num: 2.2.3
        components:
          - name: software
            adherence:
              level: not-evaluated
      - num: 2.2.4
        components:
          - name: software
            adherence:
              level: not-evaluated
      - num: 2.2.5
        components:
          - name: software
            adherence:
              level: not-evaluated
      - num: 2.2.6
        components:
          - name: software
            adherence:
              level: not-evaluated
      - num: 2.3.2
        components:
          - name: software
            adherence:
              level: not-evaluated
      - num: 2.3.3
        components:
          - name: software
            adherence:
              level: not-evaluated
      - num: 2.4.8
        components:
          - name: software
            adherence:
              level: not-evaluated
      - num: 2.4.9
        components:
          - name: software
            adherence:
              level: not-evaluated
      - num: 2.4.10
        components:
          - name: software
            adherence:
              level: not-evaluated
      - num: 2.4.12
        components:
          - name: software
            adherence:
              level: not-evaluated
      - num: 2.4.13
        components:
          - name: software
            adherence:
              level: not-evaluated
      - num: 2.5.5
        components:
          - name: software
            adherence:
              level: not-evaluated
      - num: 2.5.6
        components:
          - name: software
            adherence:
              level: not-evaluated
      - num: 3.1.3
        components:
          - name: software
            adherence:
              level: not-evaluated
      - num: 3.1.4
        components:
          - name: software
            adherence:
              level: not-evaluated
      - num: 3.1.5
        components:
          - name: software
            adherence:
              level: not-evaluated
      - num: 3.1.6
        components:
          - name: software
            adherence:
              level: not-evaluated
      - num: 3.2.5
        components:
          - name: software
            adherence:
              level: not-evaluated
      - num: 3.3.5
        components:
          - name: software
            adherence:
              level: not-evaluated
      - num: 3.3.6
        components:
          - name: software
            adherence:
              level: not-evaluated
      - num: 3.3.9
        components:
          - name: software
            adherence:
              level: not-evaluated
  functional_performance_criteria:
    notes: ''
    criteria:
      - num: '302.1'
        components:
          - name: none
            adherence:
              level: partially-supports
              notes: >-
                Users without vision may be able to complete some simpler tasks like checking in a
                document, but other tasks such as editing Laserfiche Metadata become extremely
                challenging without vision.
      - num: '302.2'
        components:
          - name: none
            adherence:
              level: partially-supports
              notes: >-
                Some icons in Laserfiche Metadata are not recognized by a screen reader, and screen
                readers do not describe the field names of Laserfiche Metadata, only the contents,
                making it hard to understand with limited vision.
      - num: '302.3'
        components:
          - name: none
            adherence:
              level: supports
              notes: Perceiving colors is not important to using the Office Integration.
      - num: '302.4'
        components:
          - name: none
            adherence:
              level: supports
              notes: The Office Integration does not convey information through sound.
      - num: '302.5'
        components:
          - name: none
            adherence:
              level: supports
              notes: The Office Integration does not convey information through sound.
      - num: '302.6'
        components:
          - name: none
            adherence:
              level: supports
              notes: The Office Integration does not receive information through sound.
      - num: '302.7'
        components:
          - name: none
            adherence:
              level: partially-supports
              notes: Laserfiche Metadata is not keyboard accessible and has a keyboard trap in Outlook.
      - num: '302.8'
        components:
          - name: none
            adherence:
              level: supports
      - num: '302.9'
        components:
          - name: none
            adherence:
              level: supports
              notes: The Office Integration has helpful links to documentation and supportive links.
  hardware:
    disabled: true
    notes: Office Integration is a software product; Section 508 hardware criteria are not applicable.
  software:
    notes: ''
    criteria:
      - num: 502.2.1
        components:
          - name: none
            adherence:
              level: not-applicable
              notes: The Office Integration is not platform software.
      - num: 502.2.2
        components:
          - name: none
            adherence:
              level: not-applicable
              notes: The Office Integration is not platform software.
      - num: 502.3.1
        components:
          - name: none
            adherence:
              level: supports
      - num: 502.3.2
        components:
          - name: none
            adherence:
              level: supports
      - num: 502.3.3
        components:
          - name: none
            adherence:
              level: supports
      - num: 502.3.4
        components:
          - name: none
            adherence:
              level: supports
      - num: 502.3.5
        components:
          - name: none
            adherence:
              level: supports
      - num: 502.3.6
        components:
          - name: none
            adherence:
              level: supports
      - num: 502.3.7
        components:
          - name: none
            adherence:
              level: supports
      - num: 502.3.8
        components:
          - name: none
            adherence:
              level: supports
      - num: 502.3.9
        components:
          - name: none
            adherence:
              level: supports
      - num: 502.3.10
        components:
          - name: none
            adherence:
              level: supports
      - num: 502.3.11
        components:
          - name: none
            adherence:
              level: supports
      - num: 502.3.12
        components:
          - name: none
            adherence:
              level: supports
      - num: 502.3.13
        components:
          - name: none
            adherence:
              level: partially-supports
              notes: Some actions are not easily navigable with a keyboard.
      - num: 502.3.14
        components:
          - name: none
            adherence:
              level: supports
      - num: '502.4'
        components:
          - name: none
            adherence:
              level: not-applicable
              notes: The Office Integration is not a platform or platform software.
      - num: '503.2'
        components:
          - name: none
            adherence:
              level: supports
      - num: '503.3'
        components:
          - name: none
            adherence:
              level: not-applicable
              notes: The Office Integration does not provide any alternative user interfaces.
      - num: 503.4.1
        components:
          - name: none
            adherence:
              level: not-applicable
              notes: No user controls for volume adjustment are provided by the Office Integration.
      - num: 503.4.2
        components:
          - name: none
            adherence:
              level: not-applicable
              notes: No program selection is provided by the Office Integration.
      - num: '504.2'
        components:
          - name: none
            adherence:
              level: not-applicable
              notes: The Office Integration does not provide authoring tools.
      - num: 504.2.1
        components:
          - name: none
            adherence:
              level: not-applicable
              notes: The Office Integration does not provide authoring tools.
      - num: 504.2.2
        components:
          - name: none
            adherence:
              level: not-applicable
              notes: The Office Integration does not provide authoring tools.
      - num: '504.3'
        components:
          - name: none
            adherence:
              level: not-applicable
              notes: The Office Integration does not provide authoring tools.
      - num: '504.4'
        components:
          - name: none
            adherence:
              level: not-applicable
              notes: The Office Integration does not provide authoring tools.
  support_documentation_and_services:
    notes: ''
    criteria:
      - num: '602.2'
        components:
          - name: none
            adherence:
              level: does-not-support
              notes: >-
                The Office Integration does not provide documentation that explains how to use its
                accessibility features.
      - num: '602.3'
        components:
          - name: none
            adherence:
              level: not-evaluated
      - num: '602.4'
        components:
          - name: none
            adherence:
              level: not-applicable
              notes: >-
                The Office Integration does not provide non-electronic support documentation for
                this application.
      - num: '603.2'
        components:
          - name: none
            adherence:
              level: does-not-support
              notes: Our documentation does not detail accessibility and compatibility features.
      - num: '603.3'
        components:
          - name: none
            adherence:
              level: supports
              notes: >-
                Laserfiche provides support services to all customers and is willing to accommodate
                the communication needs of individuals with disabilities.
