title: WebLink
product:
  name: WebLink
  version: 11.0.0
  description: >-
    Laserfiche WebLink allows organizations to externally post document content, such as images,
    office documents, or streaming media, in an unauthenticated public manner. All content is
    read-only when viewed through Laserfiche WebLink, and it can easily be configured and
    white-labeled to match organizational themes, logos, and colors. Laserfiche WebLink can also be
    used internally for authenticated access to the repository in a retrieval-only manner.
author:
  name: Laserfiche Accessibility Team
  company_name: Laserfiche
  address: 3443 Long Beach Blvd, Long Beach, CA 90807
  email: accessibility@laserfiche.com
  website: https://www.laserfiche.com/
report_date: '2023-02-21'
last_modified_date: '2026-07-10'
version: 2
notes: >-
  This Accessibility Conformance Report presents the results of Laserfiche's accessibility
  evaluation of WebLink. Conformance was evaluated against WCAG 2.1 (Level A and AA). Success
  criteria outside the evaluated scope — including later WCAG 2.2 additions and all Level AAA
  criteria that were not tested — are listed as "Not Evaluated" rather than assigned an untested
  rating.
evaluation_methods_used: >-
  To evaluate this product, we used general product knowledge, tested with assistive technologies
  like screen readers, and manually tested our product to ensure accessible behavior.
legal_disclaimer: >-
  This Laserfiche® Accessibility Conformance Report is for informational purposes only and is
  subject to change without notice. Compulink Management Center, Inc. dba Laserfiche (“Laserfiche”)
  MAKES NO WARRANTIES, EXPRESS OR IMPLIED, IN THIS DOCUMENT, and cannot guarantee the accuracy of
  any information presented after the date of publication. Laserfiche disclaims any liability with
  respect to this document and no contractual obligations are formed either directly or indirectly
  by this document. Customization of the product voids this conformance statement from Laserfiche.
  Customers may make independent conformance statements if they have conducted due diligence to
  meet all relevant requirements for their customization. Laserfiche further makes no representation
  concerning the ability of assistive technologies or other products to interoperate with its
  products. This document addresses the named product(s) only and not prerequisite products for
  which Laserfiche may supply restricted use licenses. Please consult with Assistive Technology
  (AT) vendors for compatibility specifications of specific AT products.
license: CC-BY-ND-4.0
catalog: 2.5-edition-wcag-2.2-508-en
chapters:
  success_criteria_level_a:
    notes: ''
    criteria:
      - num: 1.1.1
        components:
          - name: web
            adherence:
              level: partially-supports
              notes: >-
                Some non-text content presented to the user doesn't have a text alternative that
                serves the equivalent purpose.
      - num: 1.2.1
        components:
          - name: web
            adherence:
              level: not-applicable
              notes: >-
                Multimedia in repositories is user generated. The availability of transcripts is
                dependent on the customer's creation of transcripts.
      - num: 1.2.2
        components:
          - name: web
            adherence:
              level: not-applicable
              notes: >-
                Multimedia in repositories is user generated. The availability of captions is
                dependent on the customer's creation of captions.
      - num: 1.2.3
        components:
          - name: web
            adherence:
              level: not-applicable
              notes: >-
                Multimedia in repositories is user generated. The availability of descriptions is
                dependent on the customer's creation of descriptions.
      - num: 1.3.1
        components:
          - name: web
            adherence:
              level: partially-supports
              notes: >-
                Some information, structure, and relationships can be difficult to determine
                programmatically. Table headers and content can be difficult to determine
                programmatically.
      - num: 1.3.2
        components:
          - name: web
            adherence:
              level: supports
      - num: 1.3.3
        components:
          - name: web
            adherence:
              level: supports
      - num: 1.4.1
        components:
          - name: web
            adherence:
              level: supports
      - num: 1.4.2
        components:
          - name: web
            adherence:
              level: supports
      - num: 2.1.1
        components:
          - name: web
            adherence:
              level: partially-supports
              notes: Some functionality is not operable only through a keyboard interface.
      - num: 2.1.2
        components:
          - name: web
            adherence:
              level: supports
      - num: 2.1.4
        components:
          - name: web
            adherence:
              level: supports
      - num: 2.2.1
        components:
          - name: web
            adherence:
              level: partially-supports
              notes: Some content does not have a way to modify the time limit.
      - num: 2.2.2
        components:
          - name: web
            adherence:
              level: supports
      - num: 2.3.1
        components:
          - name: web
            adherence:
              level: supports
      - num: 2.4.1
        components:
          - name: web
            adherence:
              level: partially-supports
              notes: Some pages do not provide a way to natively skip navigation, headings, or landmarks.
      - num: 2.4.2
        components:
          - name: web
            adherence:
              level: partially-supports
              notes: Pages have titles but some of them are short and/or have similar titles.
      - num: 2.4.3
        components:
          - name: web
            adherence:
              level: partially-supports
              notes: When tabbing, users may focus unexpected elements.
      - num: 2.4.4
        components:
          - name: web
            adherence:
              level: partially-supports
              notes: >-
                The purpose of user-generated links added as part of supported customization are the
                responsibility of the customer. Some link names may be ambiguous.
      - num: 2.5.1
        components:
          - name: web
            adherence:
              level: not-applicable
              notes: Functionality is not relevant to this product.
      - num: 2.5.2
        components:
          - name: web
            adherence:
              level: partially-supports
              notes: Some elements are activated on a down-click event.
      - num: 2.5.3
        components:
          - name: web
            adherence:
              level: partially-supports
              notes: For some components, the label is not included in the name.
      - num: 2.5.4
        components:
          - name: web
            adherence:
              level: not-applicable
              notes: Functionality is not relevant to this product.
      - num: 3.1.1
        components:
          - name: web
            adherence:
              level: partially-supports
              notes: Default human language cannot be programmatically determined on all pages.
      - num: 3.2.1
        components:
          - name: web
            adherence:
              level: supports
      - num: 3.2.2
        components:
          - name: web
            adherence:
              level: partially-supports
              notes: Expanding/collapsing certain sections causes a loss of focus.
      - num: 3.2.6
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 3.3.1
        components:
          - name: web
            adherence:
              level: supports
      - num: 3.3.2
        components:
          - name: web
            adherence:
              level: supports
      - num: 3.3.7
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 4.1.1
        components:
          - name: web
            adherence:
              level: partially-supports
              notes: >-
                Some elements are not nested according to their specifications. Some elements
                contain duplicate ids.
      - num: 4.1.2
        components:
          - name: web
            adherence:
              level: partially-supports
              notes: >-
                There are some elements where the role, name, or value may not contain sufficient
                information to identify its purpose.
  success_criteria_level_aa:
    notes: ''
    criteria:
      - num: 1.2.4
        components:
          - name: web
            adherence:
              level: not-applicable
              notes: Product does not support live streaming.
      - num: 1.2.5
        components:
          - name: web
            adherence:
              level: not-applicable
              notes: >-
                Multimedia in repositories is user generated. The availability of descriptions is
                dependent on the customer's creation of descriptions.
      - num: 1.3.4
        components:
          - name: web
            adherence:
              level: not-applicable
              notes: Mobile.
      - num: 1.3.5
        components:
          - name: web
            adherence:
              level: not-applicable
      - num: 1.4.3
        components:
          - name: web
            adherence:
              level: partially-supports
              notes: >-
                Most application-provided text meets color contrast standards, including all links,
                and large text formats. Some scenarios of regular text formats (headings and
                footers) do not meet the ratios out-of-the-box, but customers can configure themes
                and colors to address this at this time. User-generated text is the responsibility
                of the customer.
      - num: 1.4.4
        components:
          - name: web
            adherence:
              level: supports
              notes: >-
                Except for captions and images of text, text can be resized without assistive
                technology up to 200 percent without loss of content or functionality.
      - num: 1.4.5
        components:
          - name: web
            adherence:
              level: supports
              notes: >-
                If the technologies being used can achieve the visual presentation, text is used to
                convey information rather than images of text except when the image of text can be
                visually customized to the user's requirements or when a particular presentation of
                text is essential to the information being conveyed.
      - num: 1.4.10
        components:
          - name: web
            adherence:
              level: partially-supports
              notes: >-
                Most content can be presented without loss of information or functionality, and
                without requiring scrolling in two dimensions, for vertical scrolling content at a
                width equivalent to 320 CSS pixels and horizontal scrolling content at a height
                equivalent to 256 CSS pixels. In some cases an expanded pane can cause clipping
                issues, but not when the pane is collapsed.
      - num: 1.4.11
        components:
          - name: web
            adherence:
              level: supports
              notes: >-
                Active controls such as buttons and form fields have sufficient contrast for their
                hit-area boundaries, and visual effects indicating state such as selected or focused
                provide at least 3:1 contrast with the adjacent background.
      - num: 1.4.12
        components:
          - name: web
            adherence:
              level: not-applicable
      - num: 1.4.13
        components:
          - name: web
            adherence:
              level: supports
              notes: >-
                Where hover or focus triggers additional content, it is dismissible, hoverable, and
                persistent until dismissed or no longer valid.
      - num: 2.4.5
        components:
          - name: web
            adherence:
              level: supports
              notes: >-
                More than one way is available to locate a Web page within a set of Web pages except
                where the Web page is the result of, or a step in, a process.
      - num: 2.4.6
        components:
          - name: web
            adherence:
              level: supports
              notes: Headings and labels describe topic or purpose.
      - num: 2.4.7
        components:
          - name: web
            adherence:
              level: supports
              notes: >-
                Any keyboard operable user interface has a mode of operation where the keyboard
                focus indicator is visible.
      - num: 2.4.11
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 2.5.7
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 2.5.8
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 3.1.2
        components:
          - name: web
            adherence:
              level: supports
              notes: >-
                All parts match the language of the overall application with the exception of
                user-generated text.
      - num: 3.2.3
        components:
          - name: web
            adherence:
              level: supports
              notes: >-
                Navigational mechanisms repeated on multiple WebLink pages within a set occur in the
                same relative order each time they are repeated, unless a change is initiated by the
                user.
      - num: 3.2.4
        components:
          - name: web
            adherence:
              level: supports
              notes: >-
                Components that have the same functionality within a set of WebLink pages are
                identified consistently.
      - num: 3.3.3
        components:
          - name: web
            adherence:
              level: supports
              notes: >-
                If an input error is automatically detected and suggestions for correction are
                known, the suggestions are provided to the user unless it would jeopardize the
                security or purpose of the content.
      - num: 3.3.4
        components:
          - name: web
            adherence:
              level: not-applicable
      - num: 3.3.8
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 4.1.3
        components:
          - name: web
            adherence:
              level: supports
              notes: >-
                In content implemented using markup languages, status messages can be
                programmatically determined through role or properties so they can be presented to
                the user by assistive technologies without receiving focus.
  success_criteria_level_aaa:
    notes: ''
    criteria:
      - num: 1.2.6
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 1.2.7
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 1.2.8
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 1.2.9
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 1.3.6
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 1.4.6
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 1.4.7
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 1.4.8
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 1.4.9
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 2.1.3
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 2.2.3
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 2.2.4
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 2.2.5
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 2.2.6
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 2.3.2
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 2.3.3
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 2.4.8
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 2.4.9
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 2.4.10
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 2.4.12
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 2.4.13
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 2.5.5
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 2.5.6
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 3.1.3
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 3.1.4
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 3.1.5
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 3.1.6
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 3.2.5
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 3.3.5
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 3.3.6
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 3.3.9
        components:
          - name: web
            adherence:
              level: not-evaluated
  functional_performance_criteria:
    notes: ''
    criteria:
      - num: '302.1'
        components:
          - name: none
            adherence:
              level: partially-supports
              notes: >-
                Application defaults support screen-reader users navigating the site in the most
                common scenarios. Partially supports navigating with a keyboard interface.
      - num: '302.2'
        components:
          - name: none
            adherence:
              level: partially-supports
              notes: >-
                Application defaults support screen-reader users navigating the site. Partially
                supports navigating with a keyboard interface.
      - num: '302.3'
        components:
          - name: none
            adherence:
              level: supports
              notes: >-
                Application defaults support this; user-generated themes are the responsibility of
                the customer.
      - num: '302.4'
        components:
          - name: none
            adherence:
              level: supports
              notes: >-
                No application-provided interactions require sound. All multimedia is user-generated
                and the responsibility of the customer.
      - num: '302.5'
        components:
          - name: none
            adherence:
              level: supports
              notes: >-
                No application-provided interactions require sound. All multimedia is user-generated
                and the responsibility of the customer.
      - num: '302.6'
        components:
          - name: none
            adherence:
              level: supports
              notes: WebLink does not require any speech applications.
      - num: '302.7'
        components:
          - name: none
            adherence:
              level: partially-supports
              notes: Partially supports navigating with a keyboard interface.
      - num: '302.8'
        components:
          - name: none
            adherence:
              level: not-applicable
      - num: '302.9'
        components:
          - name: none
            adherence:
              level: not-applicable
  hardware:
    disabled: true
    notes: WebLink is a software product; Section 508 hardware criteria are not applicable.
  software:
    notes: ''
    criteria:
      - num: 502.2.1
        components:
          - name: none
            adherence:
              level: supports
              notes: The application does not bypass accessibility tools.
      - num: 502.2.2
        components:
          - name: none
            adherence:
              level: supports
              notes: The application does not disrupt accessibility tools.
      - num: 502.3.1
        components:
          - name: none
            adherence:
              level: partially-supports
              notes: See the remarks for 1.1.1 and 1.3.3.
      - num: 502.3.2
        components:
          - name: none
            adherence:
              level: supports
      - num: 502.3.3
        components:
          - name: none
            adherence:
              level: partially-supports
              notes: >-
                Determining the column header associated with a field value with a screen reader is
                difficult when fields are not relevant or missing. For example, with column headers
                Pages, Date Created, and Date Modified, a screen reader will describe a folder
                object without the Pages field using the object name and the two dates, with no
                mention that the Pages field is missing.
      - num: 502.3.4
        components:
          - name: none
            adherence:
              level: supports
      - num: 502.3.5
        components:
          - name: none
            adherence:
              level: supports
      - num: 502.3.6
        components:
          - name: none
            adherence:
              level: supports
      - num: 502.3.7
        components:
          - name: none
            adherence:
              level: supports
      - num: 502.3.8
        components:
          - name: none
            adherence:
              level: supports
      - num: 502.3.9
        components:
          - name: none
            adherence:
              level: supports
      - num: 502.3.10
        components:
          - name: none
            adherence:
              level: supports
      - num: 502.3.11
        components:
          - name: none
            adherence:
              level: supports
      - num: 502.3.12
        components:
          - name: none
            adherence:
              level: partially-supports
              notes: See the remarks for 2.4.3.
      - num: 502.3.13
        components:
          - name: none
            adherence:
              level: supports
      - num: 502.3.14
        components:
          - name: none
            adherence:
              level: supports
      - num: '502.4'
        components:
          - name: none
            adherence:
              level: supports
      - num: '503.2'
        components:
          - name: none
            adherence:
              level: does-not-support
              notes: >-
                Platform settings are only available to the user through the Designer interface,
                which is admin only.
      - num: '503.3'
        components:
          - name: none
            adherence:
              level: not-applicable
      - num: 503.4.1
        components:
          - name: none
            adherence:
              level: not-applicable
      - num: 503.4.2
        components:
          - name: none
            adherence:
              level: not-applicable
      - num: '504.2'
        components:
          - name: none
            adherence:
              level: not-evaluated
      - num: 504.2.1
        components:
          - name: none
            adherence:
              level: supports
      - num: 504.2.2
        components:
          - name: none
            adherence:
              level: supports
      - num: '504.3'
        components:
          - name: none
            adherence:
              level: supports
      - num: '504.4'
        components:
          - name: none
            adherence:
              level: supports
  support_documentation_and_services:
    notes: ''
    criteria:
      - num: '602.2'
        components:
          - name: none
            adherence:
              level: supports
      - num: '602.3'
        components:
          - name: none
            adherence:
              level: not-evaluated
      - num: '602.4'
        components:
          - name: none
            adherence:
              level: supports
      - num: '603.2'
        components:
          - name: none
            adherence:
              level: supports
      - num: '603.3'
        components:
          - name: none
            adherence:
              level: supports
