title: Workflow
product:
  name: Workflow
  version: OnPrem 12 (2025H2), 12.0.2508.3191
  description: >-
    Laserfiche Workflow is business process automation software that classifies, organizes, routes,
    and archives documents. It was evaluated across the Workflow Designer (toolbox, canvas,
    activities and their properties, and Monitor), Workflow Admin, and Workflow Config.
author:
  name: Laserfiche Accessibility Team
  company_name: Laserfiche
  address: 3443 Long Beach Blvd, Long Beach, CA 90807
  email: accessibility@laserfiche.com
  website: https://www.laserfiche.com/
report_date: '2025-08-26'
last_modified_date: '2026-07-10'
version: 2
notes: >-
  This Accessibility Conformance Report presents the results of Laserfiche's accessibility
  evaluation of Workflow. Conformance was evaluated against WCAG 2.2 (Level A and AA). Success
  criteria outside the evaluated scope — including later WCAG 2.2 additions and all Level AAA
  criteria that were not tested — are listed as "Not Evaluated" rather than assigned an untested
  rating. Closed-functionality software criteria are reported as Not Applicable because the product
  is not used in closed software systems.
evaluation_methods_used: >-
  General product knowledge combined with manual testing, screen reader testing with NVDA, color
  contrast analysis using the Color Contrast Analyzer, and testing of speech input through the
  operating system's access features.
legal_disclaimer: >-
  This Laserfiche® Accessibility Conformance Report is for informational purposes only and is
  subject to change without notice. Compulink Management Center, Inc. dba Laserfiche (“Laserfiche”)
  MAKES NO WARRANTIES, EXPRESS OR IMPLIED, IN THIS DOCUMENT, and cannot guarantee the accuracy of
  any information presented after the date of publication. Laserfiche disclaims any liability with
  respect to this document and no contractual obligations are formed either directly or indirectly
  by this document. Customization of the product voids this conformance statement from Laserfiche.
  Customers may make independent conformance statements if they have conducted due diligence to
  meet all relevant requirements for their customization. Laserfiche further makes no representation
  concerning the ability of assistive technologies or other products to interoperate with its
  products. This document addresses the named product(s) only and not prerequisite products for
  which Laserfiche may supply restricted use licenses. Please consult with Assistive Technology
  (AT) vendors for compatibility specifications of specific AT products.
license: CC-BY-ND-4.0
catalog: 2.5-edition-wcag-2.2-508-en
chapters:
  success_criteria_level_a:
    notes: ''
    criteria:
      - num: 1.1.1
        components:
          - name: software
            adherence:
              level: supports
              notes: >-
                All application-generated non-text content presented to the user has a text
                alternative.
      - num: 1.2.1
        components:
          - name: software
            adherence:
              level: not-applicable
              notes: No audio or video content.
      - num: 1.2.2
        components:
          - name: software
            adherence:
              level: not-applicable
              notes: No audio or video content.
      - num: 1.2.3
        components:
          - name: software
            adherence:
              level: not-applicable
              notes: No audio or video content.
      - num: 1.3.1
        components:
          - name: software
            adherence:
              level: supports
              notes: >-
                Information, structure, and relationships conveyed through presentation can be
                programmatically determined or are available in text.
      - num: 1.3.2
        components:
          - name: software
            adherence:
              level: supports
      - num: 1.3.3
        components:
          - name: software
            adherence:
              level: supports
      - num: 1.4.1
        components:
          - name: software
            adherence:
              level: supports
      - num: 1.4.2
        components:
          - name: software
            adherence:
              level: not-applicable
              notes: No audio or video content.
      - num: 2.1.1
        components:
          - name: software
            adherence:
              level: partially-supports
              notes: >-
                Functionality is generally operable through the keyboard, but there are some minor
                keyboard issues in Workflow Designer.
      - num: 2.1.2
        components:
          - name: software
            adherence:
              level: supports
      - num: 2.1.4
        components:
          - name: software
            adherence:
              level: supports
              notes: Keyboard shortcuts are provided for the most common actions.
      - num: 2.2.1
        components:
          - name: software
            adherence:
              level: not-applicable
              notes: No content on a timer.
      - num: 2.2.2
        components:
          - name: software
            adherence:
              level: not-applicable
              notes: >-
                All interactions are initiated by the user; there is no automatic moving, blinking,
                or scrolling.
      - num: 2.3.1
        components:
          - name: software
            adherence:
              level: not-applicable
              notes: >-
                Nothing flashes more than three times in any one-second period, and any flashing is
                below the general and red flash thresholds.
      - num: 2.4.1
        components:
          - name: software
            adherence:
              level: not-applicable
              notes: Workflow is not web software.
      - num: 2.4.2
        components:
          - name: software
            adherence:
              level: supports
              notes: All applications have titles.
      - num: 2.4.3
        components:
          - name: software
            adherence:
              level: supports
      - num: 2.4.4
        components:
          - name: software
            adherence:
              level: supports
              notes: All application-provided links have a purpose.
      - num: 2.5.1
        components:
          - name: software
            adherence:
              level: not-applicable
              notes: Workflow does not use pointer gesture controls.
      - num: 2.5.2
        components:
          - name: software
            adherence:
              level: supports
      - num: 2.5.3
        components:
          - name: software
            adherence:
              level: supports
      - num: 2.5.4
        components:
          - name: software
            adherence:
              level: not-applicable
              notes: Workflow has no motion-activated features.
      - num: 3.1.1
        components:
          - name: software
            adherence:
              level: not-applicable
              notes: No mixed-language content.
      - num: 3.2.1
        components:
          - name: software
            adherence:
              level: supports
      - num: 3.2.2
        components:
          - name: software
            adherence:
              level: supports
      - num: 3.2.6
        components:
          - name: software
            adherence:
              level: not-applicable
      - num: 3.3.1
        components:
          - name: software
            adherence:
              level: supports
      - num: 3.3.2
        components:
          - name: software
            adherence:
              level: supports
      - num: 3.3.7
        components:
          - name: software
            adherence:
              level: supports
      - num: 4.1.1
        components:
          - name: software
            adherence:
              level: not-applicable
              notes: No markup language.
      - num: 4.1.2
        components:
          - name: software
            adherence:
              level: partially-supports
              notes: >-
                For most user interface components the name and role can be programmatically
                determined, but a small number of elements have been identified as not having
                sufficient name information at this time.
  success_criteria_level_aa:
    notes: ''
    criteria:
      - num: 1.2.4
        components:
          - name: software
            adherence:
              level: not-applicable
              notes: The product does not support live streaming.
      - num: 1.2.5
        components:
          - name: software
            adherence:
              level: not-applicable
              notes: No audio content.
      - num: 1.3.4
        components:
          - name: software
            adherence:
              level: supports
      - num: 1.3.5
        components:
          - name: software
            adherence:
              level: not-applicable
              notes: Workflow does not have form inputs that collect information about the user.
      - num: 1.4.3
        components:
          - name: software
            adherence:
              level: supports
              notes: >-
                Most application-provided text, including all links and large text, meets color
                contrast standards.
      - num: 1.4.4
        components:
          - name: software
            adherence:
              level: partially-supports
              notes: >-
                In some cases increasing the font size within a window causes text to start
                disappearing.
      - num: 1.4.5
        components:
          - name: software
            adherence:
              level: not-applicable
              notes: There are no images of text except for the logo.
      - num: 1.4.10
        components:
          - name: software
            adherence:
              level: not-applicable
              notes: Only applies to web.
      - num: 1.4.11
        components:
          - name: software
            adherence:
              level: supports
              notes: Same as minimum contrast (1.4.3).
      - num: 1.4.12
        components:
          - name: software
            adherence:
              level: not-applicable
              notes: Only applies to web.
      - num: 1.4.13
        components:
          - name: software
            adherence:
              level: supports
      - num: 2.4.5
        components:
          - name: software
            adherence:
              level: partially-supports
              notes: >-
                Most options can be accessed with buttons or menus, and Workflow Admin can be opened
                from the Designer, but not every option offers multiple ways to reach it.
      - num: 2.4.6
        components:
          - name: software
            adherence:
              level: supports
              notes: Headings and labels describe topic or purpose.
      - num: 2.4.7
        components:
          - name: software
            adherence:
              level: supports
              notes: >-
                Keyboard-operable interfaces have a mode of operation where the focus indicator is
                visible.
      - num: 2.4.11
        components:
          - name: software
            adherence:
              level: supports
      - num: 2.5.7
        components:
          - name: software
            adherence:
              level: supports
      - num: 2.5.8
        components:
          - name: software
            adherence:
              level: partially-supports
              notes: Some targets, such as links and buttons, do not meet the minimum target size.
      - num: 3.1.2
        components:
          - name: software
            adherence:
              level: not-applicable
              notes: The application does not mix languages in the UI.
      - num: 3.2.3
        components:
          - name: software
            adherence:
              level: not-applicable
              notes: Does not apply to non-web software.
      - num: 3.2.4
        components:
          - name: software
            adherence:
              level: not-applicable
              notes: Does not apply to non-web software.
      - num: 3.3.3
        components:
          - name: software
            adherence:
              level: supports
      - num: 3.3.4
        components:
          - name: software
            adherence:
              level: not-applicable
              notes: There is no legal, financial, or other sensitive data.
      - num: 3.3.8
        components:
          - name: software
            adherence:
              level: supports
      - num: 4.1.3
        components:
          - name: software
            adherence:
              level: not-applicable
              notes: No markup language.
  success_criteria_level_aaa:
    notes: ''
    criteria:
      - num: 1.2.6
        components:
          - name: software
            adherence:
              level: not-evaluated
      - num: 1.2.7
        components:
          - name: software
            adherence:
              level: not-evaluated
      - num: 1.2.8
        components:
          - name: software
            adherence:
              level: not-evaluated
      - num: 1.2.9
        components:
          - name: software
            adherence:
              level: not-evaluated
      - num: 1.3.6
        components:
          - name: software
            adherence:
              level: not-evaluated
      - num: 1.4.6
        components:
          - name: software
            adherence:
              level: not-evaluated
      - num: 1.4.7
        components:
          - name: software
            adherence:
              level: not-evaluated
      - num: 1.4.8
        components:
          - name: software
            adherence:
              level: not-evaluated
      - num: 1.4.9
        components:
          - name: software
            adherence:
              level: not-evaluated
      - num: 2.1.3
        components:
          - name: software
            adherence:
              level: not-evaluated
      - num: 2.2.3
        components:
          - name: software
            adherence:
              level: not-evaluated
      - num: 2.2.4
        components:
          - name: software
            adherence:
              level: not-evaluated
      - num: 2.2.5
        components:
          - name: software
            adherence:
              level: not-evaluated
      - num: 2.2.6
        components:
          - name: software
            adherence:
              level: not-evaluated
      - num: 2.3.2
        components:
          - name: software
            adherence:
              level: not-evaluated
      - num: 2.3.3
        components:
          - name: software
            adherence:
              level: not-evaluated
      - num: 2.4.8
        components:
          - name: software
            adherence:
              level: not-evaluated
      - num: 2.4.9
        components:
          - name: software
            adherence:
              level: not-evaluated
      - num: 2.4.10
        components:
          - name: software
            adherence:
              level: not-evaluated
      - num: 2.4.12
        components:
          - name: software
            adherence:
              level: not-evaluated
      - num: 2.4.13
        components:
          - name: software
            adherence:
              level: not-evaluated
      - num: 2.5.5
        components:
          - name: software
            adherence:
              level: not-evaluated
      - num: 2.5.6
        components:
          - name: software
            adherence:
              level: not-evaluated
      - num: 3.1.3
        components:
          - name: software
            adherence:
              level: not-evaluated
      - num: 3.1.4
        components:
          - name: software
            adherence:
              level: not-evaluated
      - num: 3.1.5
        components:
          - name: software
            adherence:
              level: not-evaluated
      - num: 3.1.6
        components:
          - name: software
            adherence:
              level: not-evaluated
      - num: 3.2.5
        components:
          - name: software
            adherence:
              level: not-evaluated
      - num: 3.3.5
        components:
          - name: software
            adherence:
              level: not-evaluated
      - num: 3.3.6
        components:
          - name: software
            adherence:
              level: not-evaluated
      - num: 3.3.9
        components:
          - name: software
            adherence:
              level: not-evaluated
  functional_performance_criteria:
    notes: ''
    criteria:
      - num: '302.1'
        components:
          - name: none
            adherence:
              level: partially-supports
              notes: Parts of the Designer are not accessible to a screen reader.
      - num: '302.2'
        components:
          - name: none
            adherence:
              level: partially-supports
              notes: Parts of the Designer are not fully visible when using very large fonts.
      - num: '302.3'
        components:
          - name: none
            adherence:
              level: supports
      - num: '302.4'
        components:
          - name: none
            adherence:
              level: supports
      - num: '302.5'
        components:
          - name: none
            adherence:
              level: supports
      - num: '302.6'
        components:
          - name: none
            adherence:
              level: supports
      - num: '302.7'
        components:
          - name: none
            adherence:
              level: supports
      - num: '302.8'
        components:
          - name: none
            adherence:
              level: supports
      - num: '302.9'
        components:
          - name: none
            adherence:
              level: does-not-support
              notes: >-
                The product does not provide features to support use by people with limited
                language, cognitive, and learning abilities.
  hardware:
    disabled: true
    notes: Workflow is a software product; Section 508 hardware criteria are not applicable.
  software:
    notes: ''
    criteria:
      - num: 502.2.1
        components:
          - name: none
            adherence:
              level: partially-supports
              notes: Users can control colors but cannot remap keyboard shortcuts.
      - num: 502.2.2
        components:
          - name: none
            adherence:
              level: supports
      - num: 502.3.1
        components:
          - name: none
            adherence:
              level: partially-supports
              notes: >-
                See 4.1.2 Name, Role, Value; object information is not fully exposed to assistive
                technology for a small number of elements.
      - num: 502.3.2
        components:
          - name: none
            adherence:
              level: partially-supports
              notes: >-
                See 4.1.2 Name, Role, Value; modification of object information is not fully exposed
                for some elements.
      - num: 502.3.3
        components:
          - name: none
            adherence:
              level: partially-supports
              notes: >-
                See 4.1.2 Name, Role, Value; row, column, and header information is not fully
                exposed for some elements.
      - num: 502.3.4
        components:
          - name: none
            adherence:
              level: partially-supports
              notes: See 4.1.2 Name, Role, Value; values are not fully exposed for some elements.
      - num: 502.3.5
        components:
          - name: none
            adherence:
              level: partially-supports
              notes: >-
                See 4.1.2 Name, Role, Value; modification of values is not fully exposed for some
                elements.
      - num: 502.3.6
        components:
          - name: none
            adherence:
              level: supports
      - num: 502.3.7
        components:
          - name: none
            adherence:
              level: partially-supports
              notes: >-
                See 4.1.2 Name, Role, Value; hierarchical (parent-child) relationships are not fully
                exposed for some elements.
      - num: 502.3.8
        components:
          - name: none
            adherence:
              level: supports
      - num: 502.3.9
        components:
          - name: none
            adherence:
              level: supports
      - num: 502.3.10
        components:
          - name: none
            adherence:
              level: partially-supports
              notes: >-
                Some available actions are not fully exposed, for example the Designer table and, in
                the Configuration Manager, the workflow database user information for the workflow
                server.
      - num: 502.3.11
        components:
          - name: none
            adherence:
              level: supports
      - num: 502.3.12
        components:
          - name: none
            adherence:
              level: supports
      - num: 502.3.13
        components:
          - name: none
            adherence:
              level: supports
      - num: 502.3.14
        components:
          - name: none
            adherence:
              level: supports
      - num: '502.4'
        components:
          - name: none
            adherence:
              level: does-not-support
              notes: The product does not fully support the platform's documented accessibility features.
      - num: '503.2'
        components:
          - name: none
            adherence:
              level: supports
      - num: '503.3'
        components:
          - name: none
            adherence:
              level: not-applicable
      - num: 503.4.1
        components:
          - name: none
            adherence:
              level: not-applicable
      - num: 503.4.2
        components:
          - name: none
            adherence:
              level: not-applicable
      - num: '504.2'
        components:
          - name: none
            adherence:
              level: not-evaluated
      - num: 504.2.1
        components:
          - name: none
            adherence:
              level: not-applicable
      - num: 504.2.2
        components:
          - name: none
            adherence:
              level: not-applicable
      - num: '504.3'
        components:
          - name: none
            adherence:
              level: not-applicable
      - num: '504.4'
        components:
          - name: none
            adherence:
              level: not-applicable
  support_documentation_and_services:
    notes: ''
    criteria:
      - num: '602.2'
        components:
          - name: none
            adherence:
              level: partially-supports
              notes: >-
                Support documentation only partially describes the product's accessibility and
                compatibility features.
      - num: '602.3'
        components:
          - name: none
            adherence:
              level: not-evaluated
      - num: '602.4'
        components:
          - name: none
            adherence:
              level: not-applicable
              notes: No alternate formats available.
      - num: '603.2'
        components:
          - name: none
            adherence:
              level: supports
      - num: '603.3'
        components:
          - name: none
            adherence:
              level: supports
