title: Business Process Designer
product:
  name: Business Process Designer
  version: ''
  description: >-
    The Laserfiche Forms designer for building business processes that route submitted forms to the
    relevant people for review and approval, automate emails, and save submissions to the repository
    for archival.
author:
  name: Laserfiche Accessibility Team
  company_name: Laserfiche
  address: 3443 Long Beach Blvd, Long Beach, CA 90807
  email: accessibility@laserfiche.com
  website: https://www.laserfiche.com/
report_date: '2023-02-01'
last_modified_date: '2026-07-10'
version: 2
notes: >-
  This Accessibility Conformance Report presents the results of Laserfiche's accessibility
  evaluation of Business Process Designer. Conformance was evaluated against WCAG 2.1 (Level A and
  AA). Success criteria outside the evaluated scope — including later WCAG 2.2 additions and all
  Level AAA criteria that were not tested — are listed as "Not Evaluated" rather than assigned an
  untested rating. Conformance to accessibility standards was evaluated by external suppliers under
  the DHS Trusted Tester Program.
evaluation_methods_used: >-
  Manual testing together with screen-reader testing (NVDA), code review, and automated checks using
  Accessibility Insights for Windows and the WCAG Color Checker Chrome extension.
legal_disclaimer: >-
  This Laserfiche® Accessibility Conformance Report is for informational purposes only and is
  subject to change without notice. Compulink Management Center, Inc. dba Laserfiche (“Laserfiche”)
  MAKES NO WARRANTIES, EXPRESS OR IMPLIED, IN THIS DOCUMENT, and cannot guarantee the accuracy of
  any information presented after the date of publication. Laserfiche disclaims any liability with
  respect to this document and no contractual obligations are formed either directly or indirectly
  by this document. Customization of the product voids this conformance statement from Laserfiche.
  Customers may make independent conformance statements if they have conducted due diligence to
  meet all relevant requirements for their customization. Laserfiche further makes no representation
  concerning the ability of assistive technologies or other products to interoperate with its
  products. This document addresses the named product(s) only and not prerequisite products for
  which Laserfiche may supply restricted use licenses. Please consult with Assistive Technology
  (AT) vendors for compatibility specifications of specific AT products.
license: CC-BY-ND-4.0
catalog: 2.5-edition-wcag-2.2-508-en
chapters:
  success_criteria_level_a:
    notes: ''
    criteria:
      - num: 1.1.1
        components:
          - name: web
            adherence:
              level: does-not-support
              notes: Icons are coded as decorative and not meaningful.
      - num: 1.2.1
        components:
          - name: web
            adherence:
              level: not-applicable
              notes: No audio or video.
      - num: 1.2.2
        components:
          - name: web
            adherence:
              level: not-applicable
              notes: No audio or video.
      - num: 1.2.3
        components:
          - name: web
            adherence:
              level: not-applicable
              notes: No audio or video.
      - num: 1.3.1
        components:
          - name: web
            adherence:
              level: partially-supports
              notes: >-
                Many buttons have no descriptive accessible name and checkboxes cannot be
                programmatically determined. Certain listing tables are also missing ARIA roles.
      - num: 1.3.2
        components:
          - name: web
            adherence:
              level: supports
      - num: 1.3.3
        components:
          - name: web
            adherence:
              level: supports
      - num: 1.4.1
        components:
          - name: web
            adherence:
              level: supports
      - num: 1.4.2
        components:
          - name: web
            adherence:
              level: not-applicable
              notes: No audio or video.
      - num: 2.1.1
        components:
          - name: web
            adherence:
              level: partially-supports
              notes: >-
                Cannot navigate to any diagram items in the left pane from the keyboard, and cannot
                navigate to the item details pane from the keyboard. Some elements on the Monitoring
                page are not accessible and/or operable with the keyboard.
      - num: 2.1.2
        components:
          - name: web
            adherence:
              level: supports
      - num: 2.1.4
        components:
          - name: web
            adherence:
              level: not-applicable
      - num: 2.2.1
        components:
          - name: web
            adherence:
              level: partially-supports
              notes: >-
                Cannot pause or extend the length of time for the success messages that appear on
                the Process Diagram. The success message on the Monitoring page shows for 4 seconds
                and is not configurable.
      - num: 2.2.2
        components:
          - name: web
            adherence:
              level: not-applicable
      - num: 2.3.1
        components:
          - name: web
            adherence:
              level: not-applicable
      - num: 2.4.1
        components:
          - name: web
            adherence:
              level: not-applicable
      - num: 2.4.2
        components:
          - name: web
            adherence:
              level: supports
      - num: 2.4.3
        components:
          - name: web
            adherence:
              level: partially-supports
              notes: >-
                Tab continues down the list of new process options instead of switching to the
                upload area, and closing a modal does not restore focus to the triggering link.
      - num: 2.4.4
        components:
          - name: web
            adherence:
              level: supports
      - num: 2.5.1
        components:
          - name: web
            adherence:
              level: does-not-support
              notes: Drag and drops are required to build a process.
      - num: 2.5.2
        components:
          - name: web
            adherence:
              level: partially-supports
              notes: Mouse-down on a process step automatically selects it for drag and drop.
      - num: 2.5.3
        components:
          - name: web
            adherence:
              level: supports
      - num: 2.5.4
        components:
          - name: web
            adherence:
              level: not-applicable
      - num: 3.1.1
        components:
          - name: web
            adherence:
              level: supports
      - num: 3.2.1
        components:
          - name: web
            adherence:
              level: supports
      - num: 3.2.2
        components:
          - name: web
            adherence:
              level: partially-supports
              notes: >-
                Selecting "send email notification" in process properties causes a pop-up
                unexpectedly, and search automatically starts on input rather than after entering or
                clicking the search button.
      - num: 3.2.6
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 3.3.1
        components:
          - name: web
            adherence:
              level: supports
      - num: 3.3.2
        components:
          - name: web
            adherence:
              level: supports
      - num: 3.3.7
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 4.1.1
        components:
          - name: web
            adherence:
              level: partially-supports
              notes: Many elements with duplicate IDs.
      - num: 4.1.2
        components:
          - name: web
            adherence:
              level: partially-supports
              notes: >-
                Some toggles have no accessible names and the list of processes is missing link
                names.
  success_criteria_level_aa:
    notes: ''
    criteria:
      - num: 1.2.4
        components:
          - name: web
            adherence:
              level: not-applicable
      - num: 1.2.5
        components:
          - name: web
            adherence:
              level: not-applicable
              notes: No audio.
      - num: 1.3.4
        components:
          - name: web
            adherence:
              level: supports
      - num: 1.3.5
        components:
          - name: web
            adherence:
              level: supports
      - num: 1.4.3
        components:
          - name: web
            adherence:
              level: partially-supports
              notes: >-
                The time zone abbreviation fails with a 1.49:1 ratio, the subtitle for the upload
                block fails, and "Search variables", "PROCESS VARIABLE", and "FIELD VARIABLE" in the
                token picker fail.
      - num: 1.4.4
        components:
          - name: web
            adherence:
              level: supports
      - num: 1.4.5
        components:
          - name: web
            adherence:
              level: not-applicable
      - num: 1.4.10
        components:
          - name: web
            adherence:
              level: does-not-support
              notes: Horizontal scrolling is required when the page is zoomed.
      - num: 1.4.11
        components:
          - name: web
            adherence:
              level: partially-supports
              notes: >-
                The left-side blue-on-gray icons do not pass, and none of the icons for the canvas
                pass.
      - num: 1.4.12
        components:
          - name: web
            adherence:
              level: does-not-support
              notes: Text will not space.
      - num: 1.4.13
        components:
          - name: web
            adherence:
              level: does-not-support
              notes: Tooltips disappear if the user tries to mouse over their text.
      - num: 2.4.5
        components:
          - name: web
            adherence:
              level: supports
      - num: 2.4.6
        components:
          - name: web
            adherence:
              level: does-not-support
              notes: No headings are used in the HTML.
      - num: 2.4.7
        components:
          - name: web
            adherence:
              level: supports
      - num: 2.4.11
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 2.5.7
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 2.5.8
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 3.1.2
        components:
          - name: web
            adherence:
              level: not-applicable
              notes: The page is all in one language.
      - num: 3.2.3
        components:
          - name: web
            adherence:
              level: supports
      - num: 3.2.4
        components:
          - name: web
            adherence:
              level: supports
      - num: 3.3.3
        components:
          - name: web
            adherence:
              level: supports
      - num: 3.3.4
        components:
          - name: web
            adherence:
              level: not-applicable
      - num: 3.3.8
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 4.1.3
        components:
          - name: web
            adherence:
              level: not-applicable
              notes: >-
                The only status message with the correct role is "team-role-edit-name-error"; there
                is no acceptable ARIA role for status messages in the HTML on the listing table.
  success_criteria_level_aaa:
    notes: ''
    criteria:
      - num: 1.2.6
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 1.2.7
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 1.2.8
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 1.2.9
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 1.3.6
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 1.4.6
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 1.4.7
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 1.4.8
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 1.4.9
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 2.1.3
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 2.2.3
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 2.2.4
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 2.2.5
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 2.2.6
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 2.3.2
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 2.3.3
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 2.4.8
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 2.4.9
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 2.4.10
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 2.4.12
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 2.4.13
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 2.5.5
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 2.5.6
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 3.1.3
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 3.1.4
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 3.1.5
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 3.1.6
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 3.2.5
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 3.3.5
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 3.3.6
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 3.3.9
        components:
          - name: web
            adherence:
              level: not-evaluated
  functional_performance_criteria:
    notes: ''
    criteria:
      - num: '302.1'
        components:
          - name: none
            adherence:
              level: does-not-support
              notes: 'Without vision: missing most ARIA tags and labels.'
      - num: '302.2'
        components:
          - name: none
            adherence:
              level: partially-supports
              notes: 'With limited vision: missing most ARIA tags and labels.'
      - num: '302.3'
        components:
          - name: none
            adherence:
              level: partially-supports
              notes: 'Without perception of color: low contrast on some elements.'
      - num: '302.4'
        components:
          - name: none
            adherence:
              level: supports
      - num: '302.5'
        components:
          - name: none
            adherence:
              level: supports
      - num: '302.6'
        components:
          - name: none
            adherence:
              level: supports
      - num: '302.7'
        components:
          - name: none
            adherence:
              level: partially-supports
              notes: >-
                With limited manipulation: the drag-and-drop feature for re-ordering elements on the
                designer.
      - num: '302.8'
        components:
          - name: none
            adherence:
              level: partially-supports
              notes: >-
                With limited reach and strength: the drag-and-drop feature for re-ordering elements
                on the designer.
      - num: '302.9'
        components:
          - name: none
            adherence:
              level: supports
  hardware:
    disabled: true
    notes: >-
      Business Process Designer is a software product; Section 508 hardware criteria are not
      applicable.
  software:
    notes: ''
    criteria:
      - num: 502.2.1
        components:
          - name: none
            adherence:
              level: does-not-support
              notes: >-
                User control of accessibility features: rated does not support; the source gave no
                specific remark.
      - num: 502.2.2
        components:
          - name: none
            adherence:
              level: supports
      - num: 502.3.1
        components:
          - name: none
            adherence:
              level: partially-supports
              notes: Missing some ARIA tags.
      - num: 502.3.2
        components:
          - name: none
            adherence:
              level: does-not-support
              notes: >-
                Modification of object information: rated does not support; the source gave no
                specific remark.
      - num: 502.3.3
        components:
          - name: none
            adherence:
              level: does-not-support
              notes: >-
                Row, column, and headers: rated does not support; the source gave no specific
                remark.
      - num: 502.3.4
        components:
          - name: none
            adherence:
              level: does-not-support
              notes: 'Values: rated does not support; the source gave no specific remark.'
      - num: 502.3.5
        components:
          - name: none
            adherence:
              level: does-not-support
              notes: 'Modification of values: rated does not support; the source gave no specific remark.'
      - num: 502.3.6
        components:
          - name: none
            adherence:
              level: supports
      - num: 502.3.7
        components:
          - name: none
            adherence:
              level: supports
      - num: 502.3.8
        components:
          - name: none
            adherence:
              level: supports
      - num: 502.3.9
        components:
          - name: none
            adherence:
              level: does-not-support
              notes: Cannot change text spacing.
      - num: 502.3.10
        components:
          - name: none
            adherence:
              level: partially-supports
              notes: 'List of actions: rated partially supports; the source gave no specific remark.'
      - num: 502.3.11
        components:
          - name: none
            adherence:
              level: does-not-support
              notes: 'Actions on objects: rated does not support; the source gave no specific remark.'
      - num: 502.3.12
        components:
          - name: none
            adherence:
              level: supports
      - num: 502.3.13
        components:
          - name: none
            adherence:
              level: does-not-support
              notes: >-
                Modification of focus cursor: rated does not support; the source gave no specific
                remark.
      - num: 502.3.14
        components:
          - name: none
            adherence:
              level: supports
      - num: '502.4'
        components:
          - name: none
            adherence:
              level: not-applicable
      - num: '503.2'
        components:
          - name: none
            adherence:
              level: does-not-support
              notes: 'User preferences: rated does not support; the source gave no specific remark.'
      - num: '503.3'
        components:
          - name: none
            adherence:
              level: does-not-support
              notes: >-
                Alternative user interfaces: rated does not support; the source gave no specific
                remark.
      - num: 503.4.1
        components:
          - name: none
            adherence:
              level: not-applicable
      - num: 503.4.2
        components:
          - name: none
            adherence:
              level: not-applicable
      - num: '504.2'
        components:
          - name: none
            adherence:
              level: not-evaluated
      - num: 504.2.1
        components:
          - name: none
            adherence:
              level: not-applicable
      - num: 504.2.2
        components:
          - name: none
            adherence:
              level: not-applicable
      - num: '504.3'
        components:
          - name: none
            adherence:
              level: not-applicable
      - num: '504.4'
        components:
          - name: none
            adherence:
              level: supports
  support_documentation_and_services:
    notes: ''
    criteria:
      - num: '602.2'
        components:
          - name: none
            adherence:
              level: partially-supports
              notes: >-
                Most of the support documentation supports WCAG; some functionality only partially
                supports.
      - num: '602.3'
        components:
          - name: none
            adherence:
              level: not-evaluated
      - num: '602.4'
        components:
          - name: none
            adherence:
              level: not-applicable
      - num: '603.2'
        components:
          - name: none
            adherence:
              level: not-applicable
      - num: '603.3'
        components:
          - name: none
            adherence:
              level: not-applicable
