title: Custom Reports
product:
  name: Custom Reports
  version: ''
  description: >-
    Custom Reports for Business Process is a reporting component that lets customers design reports
    on top of submitted forms results in place within Laserfiche products, so they can analyze their
    business and processes by generating reports and charts visually.
author:
  name: Laserfiche Accessibility Team
  company_name: Laserfiche
  address: 3443 Long Beach Blvd, Long Beach, CA 90807
  email: accessibility@laserfiche.com
  website: https://www.laserfiche.com/
report_date: '2023-02-16'
last_modified_date: '2026-07-10'
version: 2
notes: >-
  This Accessibility Conformance Report presents the results of Laserfiche's accessibility
  evaluation of Custom Reports. Conformance was evaluated against WCAG 2.1 (Level A and AA). Success
  criteria outside the evaluated scope — including later WCAG 2.2 additions and all Level AAA
  criteria that were not tested — are listed as "Not Evaluated" rather than assigned an untested
  rating. Conformance to accessibility standards has been evaluated by external suppliers under the
  DHS Trusted Tester Program.
evaluation_methods_used: >-
  General product knowledge combined with manual testing and testing with assistive technologies
  including the NVDA screen reader, Accessibility Insights for Web, and a WCAG color contrast
  checker. A third-party consultant also ran an assessment whose results are incorporated.
legal_disclaimer: >-
  This Laserfiche® Accessibility Conformance Report is for informational purposes only and is
  subject to change without notice. Compulink Management Center, Inc. dba Laserfiche (“Laserfiche”)
  MAKES NO WARRANTIES, EXPRESS OR IMPLIED, IN THIS DOCUMENT, and cannot guarantee the accuracy of
  any information presented after the date of publication. Laserfiche disclaims any liability with
  respect to this document and no contractual obligations are formed either directly or indirectly
  by this document. Customization of the product voids this conformance statement from Laserfiche.
  Customers may make independent conformance statements if they have conducted due diligence to
  meet all relevant requirements for their customization. Laserfiche further makes no representation
  concerning the ability of assistive technologies or other products to interoperate with its
  products. This document addresses the named product(s) only and not prerequisite products for
  which Laserfiche may supply restricted use licenses. Please consult with Assistive Technology
  (AT) vendors for compatibility specifications of specific AT products.
license: CC-BY-ND-4.0
catalog: 2.5-edition-wcag-2.2-508-en
chapters:
  success_criteria_level_a:
    notes: ''
    criteria:
      - num: 1.1.1
        components:
          - name: web
            adherence:
              level: partially-supports
              notes: >-
                Some icons have no text alternatives, and the screen reader cannot read image icon
                text.
      - num: 1.2.1
        components:
          - name: web
            adherence:
              level: not-applicable
              notes: No audio.
      - num: 1.2.2
        components:
          - name: web
            adherence:
              level: not-applicable
              notes: No captions.
      - num: 1.2.3
        components:
          - name: web
            adherence:
              level: not-applicable
              notes: No audio.
      - num: 1.3.1
        components:
          - name: web
            adherence:
              level: partially-supports
              notes: >-
                Some icons and images lack role attributes; the screen reader cannot read button
                text during keyboard navigation; no instructions explain required fields; some
                labels and their input controls are not in the same group/fieldset; and clicking
                labels cannot focus the related input control.
      - num: 1.3.2
        components:
          - name: web
            adherence:
              level: partially-supports
              notes: Reports in the "All" and "Delete" tabs use different orders.
      - num: 1.3.3
        components:
          - name: web
            adherence:
              level: partially-supports
              notes: >-
                Graph type icons rely on their shapes, some validations rely on color, and the pie
                chart relies on color.
      - num: 1.4.1
        components:
          - name: web
            adherence:
              level: partially-supports
              notes: Some validations rely on color and some links rely on color.
      - num: 1.4.2
        components:
          - name: web
            adherence:
              level: not-applicable
              notes: No audio.
      - num: 2.1.1
        components:
          - name: web
            adherence:
              level: partially-supports
              notes: >-
                Reports cannot be chosen by keyboard on the Manage page; arrow keys cannot navigate
                a field's dropdown menu; the Enter key cannot move fields to group/value; and the
                keyboard cannot navigate to Filters/Sort/Drilldowns.
      - num: 2.1.2
        components:
          - name: web
            adherence:
              level: supports
      - num: 2.1.4
        components:
          - name: web
            adherence:
              level: does-not-support
              notes: No character key shortcuts are provided.
      - num: 2.2.1
        components:
          - name: web
            adherence:
              level: not-applicable
              notes: No time limit is set by the content.
      - num: 2.2.2
        components:
          - name: web
            adherence:
              level: not-applicable
              notes: No moving, blinking, scrolling, or auto-updating information.
      - num: 2.3.1
        components:
          - name: web
            adherence:
              level: not-applicable
              notes: >-
                Nothing flashes more than three times in any one-second period, and any flashing is
                below the general and red flash thresholds.
      - num: 2.4.1
        components:
          - name: web
            adherence:
              level: does-not-support
              notes: >-
                No option to jump to the top results of the table on the Manage page, and no option
                to jump to a specific page of search results on the Design page.
      - num: 2.4.2
        components:
          - name: web
            adherence:
              level: supports
      - num: 2.4.3
        components:
          - name: web
            adherence:
              level: partially-supports
              notes: Some elements cannot be navigated on the Design page.
      - num: 2.4.4
        components:
          - name: web
            adherence:
              level: supports
      - num: 2.5.1
        components:
          - name: web
            adherence:
              level: not-applicable
              notes: No multiple or path-based gestures.
      - num: 2.5.2
        components:
          - name: web
            adherence:
              level: supports
      - num: 2.5.3
        components:
          - name: web
            adherence:
              level: partially-supports
              notes: >-
                Some user interface components with labels do not have text that is presented
                visually.
      - num: 2.5.4
        components:
          - name: web
            adherence:
              level: not-applicable
              notes: No functionality can be operated by device motion or user motion.
      - num: 3.1.1
        components:
          - name: web
            adherence:
              level: supports
      - num: 3.2.1
        components:
          - name: web
            adherence:
              level: partially-supports
              notes: The Back icon does not have a focus style on the Design page.
      - num: 3.2.2
        components:
          - name: web
            adherence:
              level: supports
      - num: 3.2.6
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 3.3.1
        components:
          - name: web
            adherence:
              level: partially-supports
              notes: >-
                No description for empty input on the Manage page, and no description when filter
                terms are invalid on the Design page.
      - num: 3.3.2
        components:
          - name: web
            adherence:
              level: partially-supports
              notes: Labels and inputs are not in a group and have no programmatic relationship.
      - num: 3.3.7
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 4.1.1
        components:
          - name: web
            adherence:
              level: supports
      - num: 4.1.2
        components:
          - name: web
            adherence:
              level: partially-supports
              notes: Some user interface components do not have roles.
  success_criteria_level_aa:
    notes: ''
    criteria:
      - num: 1.2.4
        components:
          - name: web
            adherence:
              level: not-applicable
              notes: No audio.
      - num: 1.2.5
        components:
          - name: web
            adherence:
              level: not-applicable
              notes: No audio.
      - num: 1.3.4
        components:
          - name: web
            adherence:
              level: supports
      - num: 1.3.5
        components:
          - name: web
            adherence:
              level: not-applicable
              notes: No user information is collected.
      - num: 1.4.3
        components:
          - name: web
            adherence:
              level: partially-supports
              notes: >-
                The dialog close icon and the table pagination do not meet the contrast criteria on
                the Design page.
      - num: 1.4.4
        components:
          - name: web
            adherence:
              level: partially-supports
              notes: >-
                Some information in the detail panel is hidden when resizing to 200% on the Manage
                page, and the "Others" section in the sort dialog collapses when resizing to 200% on
                the Design page.
      - num: 1.4.5
        components:
          - name: web
            adherence:
              level: supports
      - num: 1.4.10
        components:
          - name: web
            adherence:
              level: partially-supports
              notes: >-
                Some information in the detail panel is hidden when resizing to 400% on the Manage
                page, and elements collapse and overlap when resizing to 400% on the Design page.
      - num: 1.4.11
        components:
          - name: web
            adherence:
              level: partially-supports
              notes: The dialog close icon does not meet the criteria on the Design page.
      - num: 1.4.12
        components:
          - name: web
            adherence:
              level: supports
      - num: 1.4.13
        components:
          - name: web
            adherence:
              level: partially-supports
              notes: >-
                Some components (back, search field input) do not have hover styles on the Design
                page, and hover styles of some buttons are not apparent on the Design page.
      - num: 2.4.5
        components:
          - name: web
            adherence:
              level: supports
      - num: 2.4.6
        components:
          - name: web
            adherence:
              level: supports
      - num: 2.4.7
        components:
          - name: web
            adherence:
              level: partially-supports
              notes: >-
                The focus style of the clear-search icon is invisible on the Manage page, and the
                focus styles of the back icon and of "Filters", "Sort", and "Drill Down" are
                invisible on the Design page.
      - num: 2.4.11
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 2.5.7
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 2.5.8
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 3.1.2
        components:
          - name: web
            adherence:
              level: supports
      - num: 3.2.3
        components:
          - name: web
            adherence:
              level: supports
      - num: 3.2.4
        components:
          - name: web
            adherence:
              level: partially-supports
              notes: The checkbox and datetime picker are not consistent with other pages.
      - num: 3.3.3
        components:
          - name: web
            adherence:
              level: partially-supports
              notes: >-
                No description when the report name is empty on the Manage page, and no description
                or suggestion when filter terms are invalid on the Design page.
      - num: 3.3.4
        components:
          - name: web
            adherence:
              level: supports
      - num: 3.3.8
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 4.1.3
        components:
          - name: web
            adherence:
              level: does-not-support
              notes: Status messages cannot be programmatically determined.
  success_criteria_level_aaa:
    notes: ''
    criteria:
      - num: 1.2.6
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 1.2.7
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 1.2.8
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 1.2.9
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 1.3.6
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 1.4.6
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 1.4.7
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 1.4.8
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 1.4.9
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 2.1.3
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 2.2.3
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 2.2.4
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 2.2.5
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 2.2.6
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 2.3.2
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 2.3.3
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 2.4.8
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 2.4.9
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 2.4.10
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 2.4.12
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 2.4.13
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 2.5.5
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 2.5.6
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 3.1.3
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 3.1.4
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 3.1.5
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 3.1.6
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 3.2.5
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 3.3.5
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 3.3.6
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 3.3.9
        components:
          - name: web
            adherence:
              level: not-evaluated
  functional_performance_criteria:
    notes: ''
    criteria:
      - num: '302.1'
        components:
          - name: none
            adherence:
              level: partially-supports
              notes: Supports except that some elements cannot be read by the screen reader.
      - num: '302.2'
        components:
          - name: none
            adherence:
              level: supports
      - num: '302.3'
        components:
          - name: none
            adherence:
              level: supports
      - num: '302.4'
        components:
          - name: none
            adherence:
              level: not-applicable
              notes: An audible mode of operation is not provided.
      - num: '302.5'
        components:
          - name: none
            adherence:
              level: not-applicable
              notes: An audible mode of operation is not provided.
      - num: '302.6'
        components:
          - name: none
            adherence:
              level: not-applicable
              notes: No place uses speech for input.
      - num: '302.7'
        components:
          - name: none
            adherence:
              level: supports
      - num: '302.8'
        components:
          - name: none
            adherence:
              level: supports
      - num: '302.9'
        components:
          - name: none
            adherence:
              level: supports
  hardware:
    disabled: true
    notes: Custom Reports is a software product; Section 508 hardware criteria are not applicable.
  software:
    notes: ''
    criteria:
      - num: 502.2.1
        components:
          - name: none
            adherence:
              level: not-applicable
              notes: Product is not platform software.
      - num: 502.2.2
        components:
          - name: none
            adherence:
              level: not-applicable
              notes: Product does not contain platform features.
      - num: 502.3.1
        components:
          - name: none
            adherence:
              level: partially-supports
              notes: Supports except that some elements do not support the screen reader.
      - num: 502.3.2
        components:
          - name: none
            adherence:
              level: not-evaluated
      - num: 502.3.3
        components:
          - name: none
            adherence:
              level: not-evaluated
      - num: 502.3.4
        components:
          - name: none
            adherence:
              level: partially-supports
              notes: Supports except that some values cannot be associated with an object.
      - num: 502.3.5
        components:
          - name: none
            adherence:
              level: not-evaluated
      - num: 502.3.6
        components:
          - name: none
            adherence:
              level: not-evaluated
      - num: 502.3.7
        components:
          - name: none
            adherence:
              level: not-evaluated
      - num: 502.3.8
        components:
          - name: none
            adherence:
              level: partially-supports
              notes: >-
                Supports except that some text content cannot be programmatically determined on the
                Design page.
      - num: 502.3.9
        components:
          - name: none
            adherence:
              level: supports
      - num: 502.3.10
        components:
          - name: none
            adherence:
              level: not-applicable
              notes: Product does not have a list of actions for objects.
      - num: 502.3.11
        components:
          - name: none
            adherence:
              level: partially-supports
              notes: Supports except that some objects cannot be accessed by keyboard.
      - num: 502.3.12
        components:
          - name: none
            adherence:
              level: partially-supports
              notes: Supports except that some elements do not support focus.
      - num: 502.3.13
        components:
          - name: none
            adherence:
              level: partially-supports
              notes: Supports except that some elements do not support keyboard.
      - num: 502.3.14
        components:
          - name: none
            adherence:
              level: partially-supports
              notes: >-
                Supports except that some elements do not notify of events relevant to user
                interactions.
      - num: '502.4'
        components:
          - name: none
            adherence:
              level: not-applicable
              notes: Product is not platform software.
      - num: '503.2'
        components:
          - name: none
            adherence:
              level: partially-supports
              notes: >-
                Supports except that Custom Reports does not follow the values for font type and
                font size.
      - num: '503.3'
        components:
          - name: none
            adherence:
              level: not-applicable
              notes: No alternative user interface is provided.
      - num: 503.4.1
        components:
          - name: none
            adherence:
              level: not-applicable
              notes: No captions.
      - num: 503.4.2
        components:
          - name: none
            adherence:
              level: not-applicable
              notes: No audio.
      - num: '504.2'
        components:
          - name: none
            adherence:
              level: not-evaluated
      - num: 504.2.1
        components:
          - name: none
            adherence:
              level: partially-supports
              notes: Supports except that exported PDF/PNG does not support screen readers.
      - num: 504.2.2
        components:
          - name: none
            adherence:
              level: does-not-support
              notes: Exported PDF does not support screen readers.
      - num: '504.3'
        components:
          - name: none
            adherence:
              level: not-applicable
              notes: >-
                Whether content conforms to WCAG is determined by the product rather than the
                customer.
      - num: '504.4'
        components:
          - name: none
            adherence:
              level: not-applicable
              notes: No templates.
  support_documentation_and_services:
    notes: ''
    criteria:
      - num: '602.2'
        components:
          - name: none
            adherence:
              level: does-not-support
              notes: >-
                There is no document that lists and explains how to use the accessibility and
                compatibility features.
      - num: '602.3'
        components:
          - name: none
            adherence:
              level: not-evaluated
      - num: '602.4'
        components:
          - name: none
            adherence:
              level: not-applicable
              notes: Non-electronic support documentation is not provided.
      - num: '603.2'
        components:
          - name: none
            adherence:
              level: supports
      - num: '603.3'
        components:
          - name: none
            adherence:
              level: supports
