title: Forms
product:
  name: Forms
  version: Cloud 2025.09
  description: >-
    Laserfiche Forms lets organizations design and publish web forms to collect data from users,
    clients, and constituents, and route submissions through business processes for review and
    approval. This report consolidates three areas: the published form-fill experience, the Forms
    Designer, and the Layout Designer.
author:
  name: Laserfiche Accessibility Team
  company_name: Laserfiche
  address: 3443 Long Beach Blvd, Long Beach, CA 90807
  email: accessibility@laserfiche.com
  website: https://www.laserfiche.com/
report_date: '2026-07-10'
last_modified_date: '2026-07-10'
version: 1
notes: >-
  This Accessibility Conformance Report presents the results of Laserfiche's accessibility
  evaluation of Forms. Conformance was evaluated against WCAG 2.2, 2.1 (Level A and AA). Success
  criteria outside the evaluated scope — including later WCAG 2.2 additions and all Level AAA
  criteria that were not tested — are listed as "Not Evaluated" rather than assigned an untested
  rating. This report merges three separate assessments. The published form-fill experience (Form
  Designer - Form Fill) was tested against WCAG 2.2 in 2025; the Forms Designer and Layout Designer
  authoring tools were tested against WCAG 2.1 in early 2023. Each criterion reflects the
  least-conforming result among the areas that rated it, with remarks attributed by area.
  Customization of the product voids this conformance statement. This report consolidates the
  evaluations of: Form Designer - Form Fill (VPAT 2.5 International Edition, WCAG 2.2, 2025-09-10);
  Forms Designer (VPAT 2.4 International Edition, WCAG 2.1, 2023-02); Layout Designer (VPAT 2.4
  International Edition, WCAG 2.1, 2023-02-09).
evaluation_methods_used: >-
  Manual and keyboard-only testing with the Chrome browser and the NVDA screen reader,
  color-contrast checks, code review, and automated scans (axe-core and Accessibility Insights). The
  Forms Designer and Layout Designer areas were evaluated by external suppliers under the DHS
  Trusted Tester Program.
legal_disclaimer: >-
  This Laserfiche® Accessibility Conformance Report is for informational purposes only and is
  subject to change without notice. Compulink Management Center, Inc. dba Laserfiche (“Laserfiche”)
  MAKES NO WARRANTIES, EXPRESS OR IMPLIED, IN THIS DOCUMENT, and cannot guarantee the accuracy of
  any information presented after the date of publication. Laserfiche disclaims any liability with
  respect to this document and no contractual obligations are formed either directly or indirectly
  by this document. Customization of the product voids this conformance statement from Laserfiche.
  Customers may make independent conformance statements if they have conducted due diligence to
  meet all relevant requirements for their customization. Laserfiche further makes no representation
  concerning the ability of assistive technologies or other products to interoperate with its
  products. This document addresses the named product(s) only and not prerequisite products for
  which Laserfiche may supply restricted use licenses. Please consult with Assistive Technology
  (AT) vendors for compatibility specifications of specific AT products.
license: CC-BY-ND-4.0
catalog: 2.5-edition-wcag-2.2-508-en
chapters:
  success_criteria_level_a:
    notes: ''
    criteria:
      - num: 1.1.1
        components:
          - name: web
            adherence:
              level: partially-supports
              notes: >-
                Forms Designer: upper icons (save, duplicate, etc.) could be improved. Layout
                Designer: some icon buttons have no alternate text. Form Designer / Form Fill:
                supports.
      - num: 1.2.1
        components:
          - name: web
            adherence:
              level: not-applicable
              notes: No audio-only or video-only content is present.
      - num: 1.2.2
        components:
          - name: web
            adherence:
              level: not-applicable
              notes: No audio or video content is present.
      - num: 1.2.3
        components:
          - name: web
            adherence:
              level: not-applicable
              notes: No audio or video content is present.
      - num: 1.3.1
        components:
          - name: web
            adherence:
              level: does-not-support
              notes: >-
                Layout Designer: no ARIA roles. Forms Designer: certain elements are missing ARIA
                roles (partially supports). Form Designer / Form Fill: supports.
      - num: 1.3.2
        components:
          - name: web
            adherence:
              level: partially-supports
              notes: >-
                Forms Designer: cannot navigate to the left pane, and arrows are a navigation trap
                in error messages. Layout Designer: the token-picker dropdown is out of sequence
                when opened. Form Designer / Form Fill: supports.
      - num: 1.3.3
        components:
          - name: web
            adherence:
              level: partially-supports
              notes: >-
                Layout Designer: some icon buttons lack descriptive text and are announced only as
                "clickable button" by the screen reader. Form Designer / Form Fill and Forms
                Designer: supports.
      - num: 1.4.1
        components:
          - name: web
            adherence:
              level: partially-supports
              notes: >-
                Forms Designer: some link-like buttons are distinguished by color alone. Layout
                Designer also only partially supports this criterion. Form Designer / Form Fill:
                supports.
      - num: 1.4.2
        components:
          - name: web
            adherence:
              level: not-applicable
              notes: No audio content is present.
      - num: 2.1.1
        components:
          - name: web
            adherence:
              level: partially-supports
              notes: >-
                Forms Designer: cannot reach the left side menu. Layout Designer: cannot tab between
                tabs in the right pane, some buttons (e.g., "add rule") cannot be triggered by
                keyboard, and add-image links on the Styles page are not keyboard accessible. Form
                Designer / Form Fill: supports, though table and collection rows read like a normal
                form and do not support arrow-key navigation.
      - num: 2.1.2
        components:
          - name: web
            adherence:
              level: partially-supports
              notes: >-
                Forms Designer: keyboard traps exist in the CSS and HTML coding fields and in the
                arrow controls, and the customization left pane cannot be reached. Form Designer /
                Form Fill and Layout Designer: supports.
      - num: 2.1.4
        components:
          - name: web
            adherence:
              level: supports
              notes: >-
                Form Designer / Form Fill and Layout Designer: supports (keyboard shortcuts are not
                single-character only). Forms Designer rated this not-applicable.
      - num: 2.2.1
        components:
          - name: web
            adherence:
              level: does-not-support
              notes: >-
                Forms Designer: the timing of success messages cannot be paused or extended. Layout
                Designer: the success toast message timing cannot be adjusted. Form Designer / Form
                Fill: supports.
      - num: 2.2.2
        components:
          - name: web
            adherence:
              level: supports
              notes: >-
                Form Designer / Form Fill: supports. Forms Designer and Layout Designer rated this
                not-applicable (no moving, blinking, or scrolling content).
      - num: 2.3.1
        components:
          - name: web
            adherence:
              level: supports
              notes: >-
                Form Designer / Form Fill: supports. Forms Designer and Layout Designer rated this
                not-applicable (no flashing content).
      - num: 2.4.1
        components:
          - name: web
            adherence:
              level: does-not-support
              notes: >-
                Forms Designer: blocks of field types or fields on the page cannot be bypassed.
                Layout Designer: the designer does not allow bypassing content blocks. Form Designer
                / Form Fill: supports (forms use headings and links to support navigation and
                skipping of blocks).
      - num: 2.4.2
        components:
          - name: web
            adherence:
              level: partially-supports
              notes: >-
                Layout Designer: page titles are not unique across different forms, and the page
                title is not an H1 heading. Form Designer / Form Fill and Forms Designer: supports.
      - num: 2.4.3
        components:
          - name: web
            adherence:
              level: partially-supports
              notes: >-
                Layout Designer: cannot tab into modal footer buttons or rich-text editor buttons,
                and groups of buttons in the top-right corner read right-to-left. Form Designer /
                Form Fill and Forms Designer: supports.
      - num: 2.4.4
        components:
          - name: web
            adherence:
              level: partially-supports
              notes: >-
                Forms Designer: link labels such as "Basic" and "Advanced" would be clearer as
                "Basic Settings" and "Advanced Settings". Form Designer / Form Fill: supports, but
                custom links must be designed to meet this requirement manually. Layout Designer:
                supports.
      - num: 2.5.1
        components:
          - name: web
            adherence:
              level: partially-supports
              notes: >-
                Forms Designer: form items cannot be reordered without drag-and-drop. Layout
                Designer: on a touch screen, fields can only be added to the canvas by
                drag-and-drop, and the page cannot be zoomed. Form Designer / Form Fill: supports.
      - num: 2.5.2
        components:
          - name: web
            adherence:
              level: partially-supports
              notes: >-
                Layout Designer: focus is given to designer elements on the down-event rather than
                the up-event. Form Designer / Form Fill and Forms Designer: supports.
      - num: 2.5.3
        components:
          - name: web
            adherence:
              level: supports
              notes: >-
                Supported across all three areas. Layout Designer notes that aria-labels should
                match the visible names of controls.
      - num: 2.5.4
        components:
          - name: web
            adherence:
              level: supports
              notes: >-
                Form Designer / Form Fill and Layout Designer: supports (no motion operation). Forms
                Designer rated this not-applicable.
      - num: 3.1.1
        components:
          - name: web
            adherence:
              level: does-not-support
              notes: >-
                Forms Designer and Layout Designer: the page is missing the lang attribute on the
                <html> element. Form Designer / Form Fill: supports.
      - num: 3.2.1
        components:
          - name: web
            adherence:
              level: supports
      - num: 3.2.2
        components:
          - name: web
            adherence:
              level: supports
      - num: 3.2.6
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 3.3.1
        components:
          - name: web
            adherence:
              level: does-not-support
              notes: >-
                Layout Designer: right-pane error validation is still in progress. Form Designer /
                Form Fill and Forms Designer: supports.
      - num: 3.3.2
        components:
          - name: web
            adherence:
              level: supports
      - num: 3.3.7
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 4.1.1
        components:
          - name: web
            adherence:
              level: partially-supports
              notes: >-
                Forms Designer: many elements have duplicate IDs. Layout Designer: toolbar buttons
                lack unique IDs. Form Designer / Form Fill: supports.
      - num: 4.1.2
        components:
          - name: web
            adherence:
              level: does-not-support
              notes: >-
                Forms Designer: buttons lack discernible text and iframes are not labeled. Layout
                Designer: buttons lack discernible text. Form Designer / Form Fill: supports.
  success_criteria_level_aa:
    notes: ''
    criteria:
      - num: 1.2.4
        components:
          - name: web
            adherence:
              level: not-applicable
              notes: No live captions are present.
      - num: 1.2.5
        components:
          - name: web
            adherence:
              level: not-applicable
              notes: No audio description content is present.
      - num: 1.3.4
        components:
          - name: web
            adherence:
              level: partially-supports
              notes: >-
                Forms Designer: the page auto-orients but is almost impossible to navigate in that
                orientation. Form Designer / Form Fill and Layout Designer: supports.
      - num: 1.3.5
        components:
          - name: web
            adherence:
              level: partially-supports
              notes: >-
                Layout Designer: some inputs in the right pane lack a name attribute. Form Designer
                / Form Fill and Forms Designer: supports.
      - num: 1.4.3
        components:
          - name: web
            adherence:
              level: partially-supports
              notes: >-
                Layout Designer: disabled links and inactive tabs in the right pane do not have
                sufficient contrast. Forms Designer likewise only partially meets minimum contrast.
                Form Designer / Form Fill: supports.
      - num: 1.4.4
        components:
          - name: web
            adherence:
              level: partially-supports
              notes: >-
                Layout Designer: some text is clipped when resized. Form Designer / Form Fill and
                Forms Designer: supports.
      - num: 1.4.5
        components:
          - name: web
            adherence:
              level: partially-supports
              notes: >-
                Layout Designer: the tool uses icon buttons (images of text). Form Designer / Form
                Fill: supports. Forms Designer: not-applicable.
      - num: 1.4.10
        components:
          - name: web
            adherence:
              level: does-not-support
              notes: >-
                Forms Designer: horizontal scrolling is required when the page is zoomed. Layout
                Designer: designer content is unavailable at 1280x1024 resolution with 400% browser
                zoom. Form Designer / Form Fill: supports (signature modals extend a few pixels past
                320px but cause no horizontal scrolling or loss of function).
      - num: 1.4.11
        components:
          - name: web
            adherence:
              level: partially-supports
              notes: >-
                Forms Designer: the modal close ("X") control and the grayed-out arrows shown when
                only one rule exists have insufficient contrast. Layout Designer: the focus border
                on icon buttons has insufficient contrast. Form Designer / Form Fill: supports.
      - num: 1.4.12
        components:
          - name: web
            adherence:
              level: does-not-support
              notes: >-
                Forms Designer: text spacing cannot be adjusted. Form Designer / Form Fill and
                Layout Designer: supports.
      - num: 1.4.13
        components:
          - name: web
            adherence:
              level: does-not-support
              notes: >-
                Forms Designer: tooltips disappear when the user moves the pointer over their text.
                Form Designer / Form Fill and Layout Designer: supports.
      - num: 2.4.5
        components:
          - name: web
            adherence:
              level: supports
              notes: >-
                Supported across all three areas. Form Designer / Form Fill notes that forms are a
                step in a process and are locatable through the start-process and manage pages.
      - num: 2.4.6
        components:
          - name: web
            adherence:
              level: partially-supports
              notes: >-
                Forms Designer: the arrow controls shown when only one rule exists are not properly
                labeled. Form Designer / Form Fill and Layout Designer: supports.
      - num: 2.4.7
        components:
          - name: web
            adherence:
              level: supports
      - num: 2.4.11
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 2.5.7
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 2.5.8
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 3.1.2
        components:
          - name: web
            adherence:
              level: supports
              notes: >-
                Content is presented in a single language. Layout Designer rated this supports; Form
                Designer / Form Fill and Forms Designer rated it not-applicable.
      - num: 3.2.3
        components:
          - name: web
            adherence:
              level: supports
      - num: 3.2.4
        components:
          - name: web
            adherence:
              level: supports
      - num: 3.3.3
        components:
          - name: web
            adherence:
              level: partially-supports
              notes: >-
                Layout Designer: right-pane error-suggestion validation is still in progress. Form
                Designer / Form Fill: supports. Forms Designer: not-applicable.
      - num: 3.3.4
        components:
          - name: web
            adherence:
              level: supports
              notes: >-
                Form Designer / Form Fill: supports. Forms Designer rated this not-applicable, and
                Layout Designer rated it not-applicable (a page-design tool that does not submit or
                process data).
      - num: 3.3.8
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 4.1.3
        components:
          - name: web
            adherence:
              level: does-not-support
              notes: >-
                Forms Designer: there is no proper container for alerts. Layout Designer: there is
                no container with role=alert, role=log, role=progressbar, or aria-live=assertive for
                statuses to be injected into. Form Designer / Form Fill: supports.
  success_criteria_level_aaa:
    notes: ''
    criteria:
      - num: 1.2.6
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 1.2.7
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 1.2.8
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 1.2.9
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 1.3.6
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 1.4.6
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 1.4.7
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 1.4.8
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 1.4.9
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 2.1.3
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 2.2.3
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 2.2.4
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 2.2.5
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 2.2.6
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 2.3.2
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 2.3.3
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 2.4.8
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 2.4.9
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 2.4.10
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 2.4.12
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 2.4.13
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 2.5.5
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 2.5.6
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 3.1.3
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 3.1.4
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 3.1.5
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 3.1.6
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 3.2.5
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 3.3.5
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 3.3.6
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 3.3.9
        components:
          - name: web
            adherence:
              level: not-evaluated
  functional_performance_criteria:
    notes: ''
    criteria:
      - num: '302.1'
        components:
          - name: none
            adherence:
              level: does-not-support
              notes: >-
                Forms Designer and Layout Designer: missing most ARIA tags and labels. Form Designer
                / Form Fill: supports.
      - num: '302.2'
        components:
          - name: none
            adherence:
              level: does-not-support
              notes: >-
                Layout Designer: missing most ARIA tags and labels (does not support). Forms
                Designer: missing most ARIA tags and labels (partially supports). Form Designer /
                Form Fill: supports.
      - num: '302.3'
        components:
          - name: none
            adherence:
              level: partially-supports
              notes: >-
                Forms Designer: low contrast on some elements. Form Designer / Form Fill and Layout
                Designer: supports.
      - num: '302.4'
        components:
          - name: none
            adherence:
              level: supports
      - num: '302.5'
        components:
          - name: none
            adherence:
              level: supports
      - num: '302.6'
        components:
          - name: none
            adherence:
              level: supports
      - num: '302.7'
        components:
          - name: none
            adherence:
              level: partially-supports
              notes: >-
                Forms Designer: drag-and-drop is required to reorder elements in the designer.
                Layout Designer: some actions are not accessible by keyboard. Form Designer / Form
                Fill: supports.
      - num: '302.8'
        components:
          - name: none
            adherence:
              level: partially-supports
              notes: >-
                Forms Designer: drag-and-drop is required to reorder elements in the designer.
                Layout Designer: some actions are not accessible by keyboard. Form Designer / Form
                Fill: not-applicable.
      - num: '302.9'
        components:
          - name: none
            adherence:
              level: supports
  hardware:
    disabled: true
    notes: Forms is a software product; Section 508 hardware criteria are not applicable.
  software:
    notes: ''
    criteria:
      - num: 502.2.1
        components:
          - name: none
            adherence:
              level: does-not-support
              notes: >-
                Forms Designer: the product does not let users control its accessibility features.
                Form Designer / Form Fill supports, and Layout Designer reported no native
                accessibility features.
      - num: 502.2.2
        components:
          - name: none
            adherence:
              level: supports
      - num: 502.3.1
        components:
          - name: none
            adherence:
              level: does-not-support
              notes: >-
                Layout Designer: missing most ARIA tags and labels. Forms Designer: missing some
                ARIA tags. Form Designer / Form Fill: supports.
      - num: 502.3.2
        components:
          - name: none
            adherence:
              level: does-not-support
              notes: >-
                Forms Designer and Layout Designer: object information is not programmatically
                modifiable. Form Designer / Form Fill: supports.
      - num: 502.3.3
        components:
          - name: none
            adherence:
              level: does-not-support
              notes: >-
                Forms Designer and Layout Designer: row, column, and header relationships are not
                exposed. Form Designer / Form Fill: table and collection rows read like a normal
                form and do not support arrow-key navigation (partially supports).
      - num: 502.3.4
        components:
          - name: none
            adherence:
              level: does-not-support
              notes: >-
                Forms Designer and Layout Designer: object values are not programmatically exposed.
                Form Designer / Form Fill: supports.
      - num: 502.3.5
        components:
          - name: none
            adherence:
              level: does-not-support
              notes: >-
                Forms Designer and Layout Designer: object values cannot be modified
                programmatically. Form Designer / Form Fill: supports.
      - num: 502.3.6
        components:
          - name: none
            adherence:
              level: supports
      - num: 502.3.7
        components:
          - name: none
            adherence:
              level: supports
      - num: 502.3.8
        components:
          - name: none
            adherence:
              level: supports
      - num: 502.3.9
        components:
          - name: none
            adherence:
              level: does-not-support
              notes: >-
                Forms Designer: text attributes such as spacing cannot be changed. Form Designer /
                Form Fill and Layout Designer: supports.
      - num: 502.3.10
        components:
          - name: none
            adherence:
              level: partially-supports
              notes: >-
                Forms Designer: only some of the available actions are exposed. Form Designer / Form
                Fill and Layout Designer: supports.
      - num: 502.3.11
        components:
          - name: none
            adherence:
              level: does-not-support
              notes: >-
                Forms Designer: actions cannot be executed on objects via assistive technology. Form
                Designer / Form Fill and Layout Designer: supports.
      - num: 502.3.12
        components:
          - name: none
            adherence:
              level: supports
      - num: 502.3.13
        components:
          - name: none
            adherence:
              level: does-not-support
              notes: >-
                Forms Designer: the focus cursor cannot be modified programmatically. Form Designer
                / Form Fill and Layout Designer: supports.
      - num: 502.3.14
        components:
          - name: none
            adherence:
              level: partially-supports
              notes: >-
                Layout Designer: some actions do not generate event notifications. Form Designer /
                Form Fill and Forms Designer: supports.
      - num: '502.4'
        components:
          - name: none
            adherence:
              level: supports
      - num: '503.2'
        components:
          - name: none
            adherence:
              level: does-not-support
              notes: >-
                Forms Designer: platform user preferences are not honored. Form Designer / Form Fill
                and Layout Designer rated this not-applicable.
      - num: '503.3'
        components:
          - name: none
            adherence:
              level: does-not-support
              notes: >-
                Forms Designer: alternative user interfaces are not supported. Form Designer / Form
                Fill and Layout Designer rated this not-applicable (no alternative user interfaces).
      - num: 503.4.1
        components:
          - name: none
            adherence:
              level: not-applicable
      - num: 503.4.2
        components:
          - name: none
            adherence:
              level: not-applicable
      - num: '504.2'
        components:
          - name: none
            adherence:
              level: supports
              notes: 'Form Designer / Form Fill: WCAG is supported out of the box.'
      - num: 504.2.1
        components:
          - name: none
            adherence:
              level: supports
      - num: 504.2.2
        components:
          - name: none
            adherence:
              level: supports
      - num: '504.3'
        components:
          - name: none
            adherence:
              level: does-not-support
              notes: >-
                Layout Designer: the tool does not provide accessibility prompts during authoring.
                Form Designer / Form Fill: supports. Forms Designer: not-applicable.
      - num: '504.4'
        components:
          - name: none
            adherence:
              level: does-not-support
              notes: >-
                Layout Designer: does not provide templates that produce accessible content. Form
                Designer / Form Fill and Forms Designer: supports.
  support_documentation_and_services:
    notes: ''
    criteria:
      - num: '602.2'
        components:
          - name: none
            adherence:
              level: partially-supports
              notes: >-
                Forms Designer: most support documentation conforms to WCAG, but some functionality
                only partially conforms. Form Designer / Form Fill: supports.
      - num: '602.3'
        components:
          - name: none
            adherence:
              level: supports
      - num: '602.4'
        components:
          - name: none
            adherence:
              level: supports
      - num: '603.2'
        components:
          - name: none
            adherence:
              level: supports
      - num: '603.3'
        components:
          - name: none
            adherence:
              level: supports
