title: Public Portal
product:
  name: Public Portal
  version: Cloud 2025.08, Self-Hosted Fall 2025
  description: Web version of the repository accessible by the public. Does not include designers.
author:
  name: Laserfiche Accessibility Team
  company_name: Laserfiche
  address: 3443 Long Beach Blvd, Long Beach, CA 90807
  email: accessibility@laserfiche.com
  website: https://www.laserfiche.com/
report_date: '2025-01-14'
last_modified_date: '2026-07-10'
version: 2
notes: >-
  This Accessibility Conformance Report presents the results of Laserfiche's accessibility
  evaluation of Public Portal. Conformance was evaluated against WCAG 2.2 (Level A and AA). Success
  criteria outside the evaluated scope — including later WCAG 2.2 additions and all Level AAA
  criteria that were not tested — are listed as "Not Evaluated" rather than assigned an untested
  rating. Laserfiche has not audited its software for WCAG level AAA support.
evaluation_methods_used: >-
  Manual testing with the Chrome web browser and the NVDA screen reader, plus automated scans with
  the axe-core DevTools extension.
legal_disclaimer: >-
  This Laserfiche® Accessibility Conformance Report is for informational purposes only and is
  subject to change without notice. Compulink Management Center, Inc. dba Laserfiche (“Laserfiche”)
  MAKES NO WARRANTIES, EXPRESS OR IMPLIED, IN THIS DOCUMENT, and cannot guarantee the accuracy of
  any information presented after the date of publication. Laserfiche disclaims any liability with
  respect to this document and no contractual obligations are formed either directly or indirectly
  by this document. Customization of the product voids this conformance statement from Laserfiche.
  Customers may make independent conformance statements if they have conducted due diligence to
  meet all relevant requirements for their customization. Laserfiche further makes no representation
  concerning the ability of assistive technologies or other products to interoperate with its
  products. This document addresses the named product(s) only and not prerequisite products for
  which Laserfiche may supply restricted use licenses. Please consult with Assistive Technology
  (AT) vendors for compatibility specifications of specific AT products.
license: CC-BY-ND-4.0
catalog: 2.5-edition-wcag-2.2-508-en
chapters:
  success_criteria_level_a:
    notes: ''
    criteria:
      - num: 1.1.1
        components:
          - name: web
            adherence:
              level: supports
      - num: 1.2.1
        components:
          - name: web
            adherence:
              level: supports
      - num: 1.2.2
        components:
          - name: web
            adherence:
              level: supports
      - num: 1.2.3
        components:
          - name: web
            adherence:
              level: supports
      - num: 1.3.1
        components:
          - name: web
            adherence:
              level: supports
              notes: >-
                The page lacks a semantic heading level 1, which may affect document structure for
                assistive technologies.
      - num: 1.3.2
        components:
          - name: web
            adherence:
              level: supports
              notes: >-
                Labels for search fields in the heading are visually hidden to avoid redundancy for
                users who can derive the purpose from the visual cues.
      - num: 1.3.3
        components:
          - name: web
            adherence:
              level: supports
      - num: 1.4.1
        components:
          - name: web
            adherence:
              level: supports
      - num: 1.4.2
        components:
          - name: web
            adherence:
              level: supports
      - num: 2.1.1
        components:
          - name: web
            adherence:
              level: partially-supports
              notes: >-
                Lists of documents do not have all columns available through keyboard navigation.
                Document lists do not support arrow key navigation to skip lengthy lists.
      - num: 2.1.2
        components:
          - name: web
            adherence:
              level: supports
      - num: 2.1.4
        components:
          - name: web
            adherence:
              level: supports
      - num: 2.2.1
        components:
          - name: web
            adherence:
              level: supports
      - num: 2.2.2
        components:
          - name: web
            adherence:
              level: supports
      - num: 2.3.1
        components:
          - name: web
            adherence:
              level: supports
      - num: 2.4.1
        components:
          - name: web
            adherence:
              level: supports
              notes: >-
                The page lacks a skip link, but due to minimal navigation elements keyboard users
                can reach the main content with limited tabbing effort. Skip links are being
                considered in a future update.
      - num: 2.4.2
        components:
          - name: web
            adherence:
              level: supports
              notes: Some page titles are controlled by visible documents and may be misleading.
      - num: 2.4.3
        components:
          - name: web
            adherence:
              level: partially-supports
              notes: >-
                Keyboard focus in lists of documents does not follow visual layout and lacks
                sufficient visual indicators, relying on color alone. Non-native elements with
                tabindex disrupt expected focus order and do not provide proper role or interaction
                cues.
      - num: 2.4.4
        components:
          - name: web
            adherence:
              level: supports
      - num: 2.5.1
        components:
          - name: web
            adherence:
              level: not-applicable
      - num: 2.5.2
        components:
          - name: web
            adherence:
              level: supports
      - num: 2.5.3
        components:
          - name: web
            adherence:
              level: supports
      - num: 2.5.4
        components:
          - name: web
            adherence:
              level: not-applicable
      - num: 3.1.1
        components:
          - name: web
            adherence:
              level: supports
      - num: 3.2.1
        components:
          - name: web
            adherence:
              level: supports
      - num: 3.2.2
        components:
          - name: web
            adherence:
              level: partially-supports
              notes: >-
                Document lists use custom checkboxes and do not support expected keyboard
                interactions and activate unexpectedly on navigation.
      - num: 3.2.6
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 3.3.1
        components:
          - name: web
            adherence:
              level: supports
      - num: 3.3.2
        components:
          - name: web
            adherence:
              level: supports
              notes: >-
                Labels for search fields in the heading are visually hidden to avoid redundancy for
                users who can derive the purpose from the visual cues.
      - num: 3.3.7
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 4.1.1
        components:
          - name: web
            adherence:
              level: supports
      - num: 4.1.2
        components:
          - name: web
            adherence:
              level: partially-supports
              notes: My Public Portal selectable lists use role="list" but emulate listbox behavior.
  success_criteria_level_aa:
    notes: ''
    criteria:
      - num: 1.2.4
        components:
          - name: web
            adherence:
              level: not-applicable
      - num: 1.2.5
        components:
          - name: web
            adherence:
              level: supports
      - num: 1.3.4
        components:
          - name: web
            adherence:
              level: supports
      - num: 1.3.5
        components:
          - name: web
            adherence:
              level: supports
      - num: 1.4.3
        components:
          - name: web
            adherence:
              level: supports
      - num: 1.4.4
        components:
          - name: web
            adherence:
              level: supports
      - num: 1.4.5
        components:
          - name: web
            adherence:
              level: supports
      - num: 1.4.10
        components:
          - name: web
            adherence:
              level: supports
      - num: 1.4.11
        components:
          - name: web
            adherence:
              level: supports
      - num: 1.4.12
        components:
          - name: web
            adherence:
              level: supports
      - num: 1.4.13
        components:
          - name: web
            adherence:
              level: supports
      - num: 2.4.5
        components:
          - name: web
            adherence:
              level: supports
      - num: 2.4.6
        components:
          - name: web
            adherence:
              level: supports
      - num: 2.4.7
        components:
          - name: web
            adherence:
              level: partially-supports
              notes: >-
                Keyboard focus in lists of documents does not follow visual layout and lacks
                sufficient visual indicators, relying on color alone.
      - num: 2.4.11
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 2.5.7
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 2.5.8
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 3.1.2
        components:
          - name: web
            adherence:
              level: supports
              notes: >-
                All parts match the language of the overall application with the exception of user
                generated text.
      - num: 3.2.3
        components:
          - name: web
            adherence:
              level: supports
      - num: 3.2.4
        components:
          - name: web
            adherence:
              level: supports
      - num: 3.3.3
        components:
          - name: web
            adherence:
              level: supports
      - num: 3.3.4
        components:
          - name: web
            adherence:
              level: not-applicable
      - num: 3.3.8
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 4.1.3
        components:
          - name: web
            adherence:
              level: supports
  success_criteria_level_aaa:
    notes: ''
    criteria:
      - num: 1.2.6
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 1.2.7
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 1.2.8
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 1.2.9
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 1.3.6
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 1.4.6
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 1.4.7
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 1.4.8
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 1.4.9
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 2.1.3
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 2.2.3
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 2.2.4
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 2.2.5
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 2.2.6
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 2.3.2
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 2.3.3
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 2.4.8
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 2.4.9
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 2.4.10
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 2.4.12
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 2.4.13
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 2.5.5
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 2.5.6
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 3.1.3
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 3.1.4
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 3.1.5
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 3.1.6
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 3.2.5
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 3.3.5
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 3.3.6
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 3.3.9
        components:
          - name: web
            adherence:
              level: not-evaluated
  functional_performance_criteria:
    notes: ''
    criteria:
      - num: '302.1'
        components:
          - name: none
            adherence:
              level: supports
      - num: '302.2'
        components:
          - name: none
            adherence:
              level: supports
      - num: '302.3'
        components:
          - name: none
            adherence:
              level: supports
      - num: '302.4'
        components:
          - name: none
            adherence:
              level: supports
      - num: '302.5'
        components:
          - name: none
            adherence:
              level: supports
      - num: '302.6'
        components:
          - name: none
            adherence:
              level: supports
      - num: '302.7'
        components:
          - name: none
            adherence:
              level: supports
      - num: '302.8'
        components:
          - name: none
            adherence:
              level: not-applicable
      - num: '302.9'
        components:
          - name: none
            adherence:
              level: supports
  hardware:
    disabled: true
    notes: Public Portal is a software product; Section 508 hardware criteria are not applicable.
  software:
    notes: ''
    criteria:
      - num: 502.2.1
        components:
          - name: none
            adherence:
              level: supports
      - num: 502.2.2
        components:
          - name: none
            adherence:
              level: supports
      - num: 502.3.1
        components:
          - name: none
            adherence:
              level: supports
      - num: 502.3.2
        components:
          - name: none
            adherence:
              level: supports
      - num: 502.3.3
        components:
          - name: none
            adherence:
              level: partially-supports
              notes: Table rows require tab and text navigation for screen readers.
      - num: 502.3.4
        components:
          - name: none
            adherence:
              level: supports
      - num: 502.3.5
        components:
          - name: none
            adherence:
              level: supports
      - num: 502.3.6
        components:
          - name: none
            adherence:
              level: supports
      - num: 502.3.7
        components:
          - name: none
            adherence:
              level: supports
      - num: 502.3.8
        components:
          - name: none
            adherence:
              level: supports
      - num: 502.3.9
        components:
          - name: none
            adherence:
              level: supports
      - num: 502.3.10
        components:
          - name: none
            adherence:
              level: supports
      - num: 502.3.11
        components:
          - name: none
            adherence:
              level: supports
      - num: 502.3.12
        components:
          - name: none
            adherence:
              level: partially-supports
              notes: See criterion 2.4.3 in the WCAG Level A results.
      - num: 502.3.13
        components:
          - name: none
            adherence:
              level: supports
      - num: 502.3.14
        components:
          - name: none
            adherence:
              level: supports
      - num: '502.4'
        components:
          - name: none
            adherence:
              level: supports
      - num: '503.2'
        components:
          - name: none
            adherence:
              level: does-not-support
              notes: >-
                Platform settings are only available to the user through the Designer interface,
                which is admin only.
      - num: '503.3'
        components:
          - name: none
            adherence:
              level: not-applicable
      - num: 503.4.1
        components:
          - name: none
            adherence:
              level: not-applicable
      - num: 503.4.2
        components:
          - name: none
            adherence:
              level: not-applicable
      - num: '504.2'
        components:
          - name: none
            adherence:
              level: not-applicable
              notes: See information in the WCAG 2.x section.
      - num: 504.2.1
        components:
          - name: none
            adherence:
              level: supports
      - num: 504.2.2
        components:
          - name: none
            adherence:
              level: supports
      - num: '504.3'
        components:
          - name: none
            adherence:
              level: supports
      - num: '504.4'
        components:
          - name: none
            adherence:
              level: supports
  support_documentation_and_services:
    notes: ''
    criteria:
      - num: '602.2'
        components:
          - name: none
            adherence:
              level: supports
      - num: '602.3'
        components:
          - name: none
            adherence:
              level: supports
              notes: See information in the WCAG 2.x section.
      - num: '602.4'
        components:
          - name: none
            adherence:
              level: supports
      - num: '603.2'
        components:
          - name: none
            adherence:
              level: supports
      - num: '603.3'
        components:
          - name: none
            adherence:
              level: supports
