title: Workflow
product:
  name: Workflow
  version: ''
  description: >-
    Laserfiche Cloud business process automation that classifies, organizes, routes, and archives
    documents. This report covers the Workflow areas (Manage, Monitor, and the Workflow Designer)
    together with Starting Events, which define how and when a process begins.
author:
  name: Laserfiche Accessibility Team
  company_name: Laserfiche
  address: 3443 Long Beach Blvd, Long Beach, CA 90807
  email: accessibility@laserfiche.com
  website: https://www.laserfiche.com/
report_date: '2026-07-10'
last_modified_date: '2026-07-10'
version: 1
notes: >-
  This Accessibility Conformance Report presents the results of Laserfiche's accessibility
  evaluation of Workflow. Conformance was evaluated against WCAG 2.1 (Level A and AA). Success
  criteria outside the evaluated scope — including later WCAG 2.2 additions and all Level AAA
  criteria that were not tested — are listed as "Not Evaluated" rather than assigned an untested
  rating. This report consolidates the evaluations of: Workflow (VPAT 2.4 International Edition,
  WCAG 2.1, 2022-12-14); Starting Events (VPAT 2.4 International Edition, WCAG 2.1, 2023-02-24).
evaluation_methods_used: >-
  Manual testing with assistive technologies including the NVDA screen reader, keyboard-only
  navigation, color-contrast checks with the WCAG Contrast Checker and Colour Contrast Analyser, and
  page inspection with the WAVE browser extension.
legal_disclaimer: >-
  This Laserfiche® Accessibility Conformance Report is for informational purposes only and is
  subject to change without notice. Compulink Management Center, Inc. dba Laserfiche (“Laserfiche”)
  MAKES NO WARRANTIES, EXPRESS OR IMPLIED, IN THIS DOCUMENT, and cannot guarantee the accuracy of
  any information presented after the date of publication. Laserfiche disclaims any liability with
  respect to this document and no contractual obligations are formed either directly or indirectly
  by this document. Customization of the product voids this conformance statement from Laserfiche.
  Customers may make independent conformance statements if they have conducted due diligence to
  meet all relevant requirements for their customization. Laserfiche further makes no representation
  concerning the ability of assistive technologies or other products to interoperate with its
  products. This document addresses the named product(s) only and not prerequisite products for
  which Laserfiche may supply restricted use licenses. Please consult with Assistive Technology
  (AT) vendors for compatibility specifications of specific AT products.
license: CC-BY-ND-4.0
catalog: 2.5-edition-wcag-2.2-508-en
chapters:
  success_criteria_level_a:
    notes: ''
    criteria:
      - num: 1.1.1
        components:
          - name: web
            adherence:
              level: partially-supports
              notes: >-
                Workflow: some application-generated non-text content lacks a text alternative and
                some ARIA tags are missing. Starting Events: navigation buttons have incorrect
                descriptions and the close button has none.
      - num: 1.2.1
        components:
          - name: web
            adherence:
              level: not-applicable
              notes: No prerecorded audio or video is present.
      - num: 1.2.2
        components:
          - name: web
            adherence:
              level: not-applicable
              notes: No prerecorded audio or video is present.
      - num: 1.2.3
        components:
          - name: web
            adherence:
              level: not-applicable
              notes: No prerecorded audio or video is present.
      - num: 1.3.1
        components:
          - name: web
            adherence:
              level: supports
      - num: 1.3.2
        components:
          - name: web
            adherence:
              level: supports
      - num: 1.3.3
        components:
          - name: web
            adherence:
              level: supports
      - num: 1.4.1
        components:
          - name: web
            adherence:
              level: partially-supports
              notes: >-
                Workflow: color is not used as the only visual cue, but in Monitor this is supported
                for search and not supported for instance details. Starting Events: supports
                (warnings and success prompts use icons to convey context).
      - num: 1.4.2
        components:
          - name: web
            adherence:
              level: not-applicable
              notes: No audio content is present.
      - num: 2.1.1
        components:
          - name: web
            adherence:
              level: partially-supports
              notes: >-
                Workflow: keyboard operable with some minor issues. Starting Events: a single
                optional button outside the standard workflow is not available without a mouse.
      - num: 2.1.2
        components:
          - name: web
            adherence:
              level: supports
      - num: 2.1.4
        components:
          - name: web
            adherence:
              level: not-applicable
              notes: No keyboard shortcuts are provided.
      - num: 2.2.1
        components:
          - name: web
            adherence:
              level: not-applicable
              notes: No content is on a timer.
      - num: 2.2.2
        components:
          - name: web
            adherence:
              level: supports
              notes: >-
                Starting Events: loading/preload prompts can be cancelled. Workflow: no automatic
                moving, blinking, or scrolling (rated not-applicable there).
      - num: 2.3.1
        components:
          - name: web
            adherence:
              level: supports
      - num: 2.4.1
        components:
          - name: web
            adherence:
              level: does-not-support
              notes: >-
                Workflow: in Manage you cannot exit the workflow table using a shortcut, and on the
                Monitor page you cannot jump into or out of the search-results page. Starting
                Events: user-created content cannot be skipped as a whole block, so complex starting
                events must be navigated piece by piece.
      - num: 2.4.2
        components:
          - name: web
            adherence:
              level: supports
              notes: All applications have titles.
      - num: 2.4.3
        components:
          - name: web
            adherence:
              level: partially-supports
              notes: >-
                Workflow: some minor issues where the focus order is not sequential. Starting
                Events: supports.
      - num: 2.4.4
        components:
          - name: web
            adherence:
              level: supports
      - num: 2.5.1
        components:
          - name: web
            adherence:
              level: partially-supports
              notes: >-
                Starting Events: one hover element does not appear without a mouse. Workflow:
                not-applicable (does not use pointer-gesture controls).
      - num: 2.5.2
        components:
          - name: web
            adherence:
              level: supports
      - num: 2.5.3
        components:
          - name: web
            adherence:
              level: partially-supports
              notes: >-
                Workflow: in some cases the visible label text is missing from the accessible name.
                Starting Events: the close-popup button and the open-repository-browser button are
                unlabeled.
      - num: 2.5.4
        components:
          - name: web
            adherence:
              level: not-applicable
              notes: No motion-activated features are present.
      - num: 3.1.1
        components:
          - name: web
            adherence:
              level: supports
              notes: >-
                Starting Events: page language is set (supports). Workflow: only English is
                supported (rated not-applicable there).
      - num: 3.2.1
        components:
          - name: web
            adherence:
              level: supports
      - num: 3.2.2
        components:
          - name: web
            adherence:
              level: supports
      - num: 3.2.6
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 3.3.1
        components:
          - name: web
            adherence:
              level: supports
      - num: 3.3.2
        components:
          - name: web
            adherence:
              level: supports
      - num: 3.3.7
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 4.1.1
        components:
          - name: web
            adherence:
              level: does-not-support
              notes: 'Workflow: duplicate IDs detected. Starting Events: supports.'
      - num: 4.1.2
        components:
          - name: web
            adherence:
              level: does-not-support
              notes: >-
                Workflow: a number of elements were identified as not having sufficient
                name/role/value information. Starting Events: supports.
  success_criteria_level_aa:
    notes: ''
    criteria:
      - num: 1.2.4
        components:
          - name: web
            adherence:
              level: not-applicable
              notes: The product does not support live streaming.
      - num: 1.2.5
        components:
          - name: web
            adherence:
              level: not-applicable
              notes: No audio content is present.
      - num: 1.3.4
        components:
          - name: web
            adherence:
              level: supports
      - num: 1.3.5
        components:
          - name: web
            adherence:
              level: does-not-support
              notes: >-
                Workflow: the purpose of input fields cannot be programmatically determined.
                Starting Events: supports.
      - num: 1.4.3
        components:
          - name: web
            adherence:
              level: partially-supports
              notes: >-
                Workflow: most application-provided text meets contrast minimums, including all
                links and large text, but some small failures remain. Starting Events: some text for
                starting-event conditions does not meet the requirement.
      - num: 1.4.4
        components:
          - name: web
            adherence:
              level: supports
      - num: 1.4.5
        components:
          - name: web
            adherence:
              level: supports
              notes: Only logos contain images of text.
      - num: 1.4.10
        components:
          - name: web
            adherence:
              level: supports
      - num: 1.4.11
        components:
          - name: web
            adherence:
              level: partially-supports
              notes: >-
                Workflow: some non-text user-interface elements do not meet the minimum contrast
                ratio. Starting Events: supports.
      - num: 1.4.12
        components:
          - name: web
            adherence:
              level: does-not-support
              notes: >-
                Workflow: text spacing could not be applied in Monitor and the Designer. Starting
                Events: supports.
      - num: 1.4.13
        components:
          - name: web
            adherence:
              level: supports
      - num: 2.4.5
        components:
          - name: web
            adherence:
              level: supports
      - num: 2.4.6
        components:
          - name: web
            adherence:
              level: supports
      - num: 2.4.7
        components:
          - name: web
            adherence:
              level: partially-supports
              notes: >-
                Workflow: in some places the keyboard focus indicator is not clearly visible.
                Starting Events: supports.
      - num: 2.4.11
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 2.5.7
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 2.5.8
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 3.1.2
        components:
          - name: web
            adherence:
              level: supports
              notes: >-
                Starting Events: supports. Workflow: only English is supported (rated not-applicable
                there).
      - num: 3.2.3
        components:
          - name: web
            adherence:
              level: supports
      - num: 3.2.4
        components:
          - name: web
            adherence:
              level: supports
      - num: 3.3.3
        components:
          - name: web
            adherence:
              level: supports
      - num: 3.3.4
        components:
          - name: web
            adherence:
              level: not-applicable
              notes: There is no legal, financial, or other sensitive data.
      - num: 3.3.8
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 4.1.3
        components:
          - name: web
            adherence:
              level: does-not-support
              notes: >-
                Status messages are not programmatically exposed to assistive technologies in either
                area.
  success_criteria_level_aaa:
    notes: ''
    criteria:
      - num: 1.2.6
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 1.2.7
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 1.2.8
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 1.2.9
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 1.3.6
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 1.4.6
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 1.4.7
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 1.4.8
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 1.4.9
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 2.1.3
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 2.2.3
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 2.2.4
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 2.2.5
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 2.2.6
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 2.3.2
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 2.3.3
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 2.4.8
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 2.4.9
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 2.4.10
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 2.4.12
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 2.4.13
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 2.5.5
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 2.5.6
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 3.1.3
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 3.1.4
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 3.1.5
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 3.1.6
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 3.2.5
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 3.3.5
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 3.3.6
        components:
          - name: web
            adherence:
              level: not-evaluated
      - num: 3.3.9
        components:
          - name: web
            adherence:
              level: not-evaluated
  functional_performance_criteria:
    notes: ''
    criteria:
      - num: '302.1'
        components:
          - name: none
            adherence:
              level: does-not-support
              notes: >-
                Without vision: not supported; screen-reader users encounter unlabeled controls and
                missing name/role/value information (see 1.1.1, 2.5.3, and 4.1.2).
      - num: '302.2'
        components:
          - name: none
            adherence:
              level: partially-supports
              notes: >-
                With limited vision: Workflow has remaining contrast and focus-visibility issues
                (see 1.4.3, 1.4.11, and 2.4.7); Starting Events supports.
      - num: '302.3'
        components:
          - name: none
            adherence:
              level: partially-supports
              notes: >-
                Without perception of color: Workflow partially supports use of color (Monitor
                instance details); Starting Events supports.
      - num: '302.4'
        components:
          - name: none
            adherence:
              level: supports
      - num: '302.5'
        components:
          - name: none
            adherence:
              level: supports
      - num: '302.6'
        components:
          - name: none
            adherence:
              level: supports
      - num: '302.7'
        components:
          - name: none
            adherence:
              level: partially-supports
              notes: >-
                With limited manipulation: keyboard and pointer limitations mean some functions
                require a mouse (see 2.1.1 and 2.5.1).
      - num: '302.8'
        components:
          - name: none
            adherence:
              level: partially-supports
              notes: >-
                With limited reach and strength: some functions require a mouse and cannot be
                completed by keyboard alone (see 2.1.1).
      - num: '302.9'
        components:
          - name: none
            adherence:
              level: does-not-support
              notes: >-
                With limited language, cognitive, and learning abilities: the product does not
                adequately support these users.
  hardware:
    disabled: true
    notes: Workflow is a software product; Section 508 hardware criteria are not applicable.
  software:
    notes: ''
    criteria:
      - num: 502.2.1
        components:
          - name: none
            adherence:
              level: not-evaluated
      - num: 502.2.2
        components:
          - name: none
            adherence:
              level: not-evaluated
      - num: 502.3.1
        components:
          - name: none
            adherence:
              level: supports
      - num: 502.3.2
        components:
          - name: none
            adherence:
              level: partially-supports
              notes: Some object information cannot be modified through accessibility services.
      - num: 502.3.3
        components:
          - name: none
            adherence:
              level: partially-supports
              notes: >-
                Workflow: some objects need better labels for row/column/header exposure. Starting
                Events: supports.
      - num: 502.3.4
        components:
          - name: none
            adherence:
              level: partially-supports
              notes: >-
                Workflow: some values are not fully exposed to accessibility services. Starting
                Events: supports.
      - num: 502.3.5
        components:
          - name: none
            adherence:
              level: does-not-support
              notes: >-
                Workflow: values cannot be modified through accessibility services. Starting Events:
                partially supports.
      - num: 502.3.6
        components:
          - name: none
            adherence:
              level: partially-supports
              notes: >-
                Workflow: some components cannot be read and label relationships are not always
                exposed. Starting Events: partially supports.
      - num: 502.3.7
        components:
          - name: none
            adherence:
              level: partially-supports
              notes: >-
                Workflow: hierarchical-relationship issues within the Designer. Starting Events:
                partially supports.
      - num: 502.3.8
        components:
          - name: none
            adherence:
              level: partially-supports
              notes: Some text is not fully exposed to accessibility services.
      - num: 502.3.9
        components:
          - name: none
            adherence:
              level: does-not-support
              notes: Text cannot be modified through accessibility services.
      - num: 502.3.10
        components:
          - name: none
            adherence:
              level: does-not-support
              notes: The list of available actions is not exposed to accessibility services.
      - num: 502.3.11
        components:
          - name: none
            adherence:
              level: does-not-support
              notes: Actions on objects cannot be executed through accessibility services.
      - num: 502.3.12
        components:
          - name: none
            adherence:
              level: partially-supports
              notes: 'Workflow: the focus cursor cannot always be determined.'
      - num: 502.3.13
        components:
          - name: none
            adherence:
              level: does-not-support
              notes: The focus cursor cannot be modified through accessibility services.
      - num: 502.3.14
        components:
          - name: none
            adherence:
              level: partially-supports
              notes: Event notifications are not consistently exposed to accessibility services.
      - num: '502.4'
        components:
          - name: none
            adherence:
              level: does-not-support
              notes: Platform accessibility features are not fully supported.
      - num: '503.2'
        components:
          - name: none
            adherence:
              level: not-applicable
      - num: '503.3'
        components:
          - name: none
            adherence:
              level: not-applicable
      - num: 503.4.1
        components:
          - name: none
            adherence:
              level: not-applicable
      - num: 503.4.2
        components:
          - name: none
            adherence:
              level: not-applicable
      - num: '504.2'
        components:
          - name: none
            adherence:
              level: not-evaluated
      - num: 504.2.1
        components:
          - name: none
            adherence:
              level: not-applicable
      - num: 504.2.2
        components:
          - name: none
            adherence:
              level: not-applicable
      - num: '504.3'
        components:
          - name: none
            adherence:
              level: not-applicable
      - num: '504.4'
        components:
          - name: none
            adherence:
              level: not-applicable
  support_documentation_and_services:
    notes: ''
    criteria:
      - num: '602.2'
        components:
          - name: none
            adherence:
              level: partially-supports
              notes: >-
                Workflow: the majority of support documentation conforms to WCAG, but some
                functionality only partially conforms (not rated in the Starting Events source).
      - num: '602.3'
        components:
          - name: none
            adherence:
              level: not-evaluated
      - num: '602.4'
        components:
          - name: none
            adherence:
              level: not-applicable
      - num: '603.2'
        components:
          - name: none
            adherence:
              level: not-applicable
      - num: '603.3'
        components:
          - name: none
            adherence:
              level: not-applicable
