Connector Accessibility Conformance Report

This report lists each accessibility rule and how well Connector meets it. Across all rules and product areas there are 35 “Supports”, 6 “Partially Supports”, 18 “Does Not Support”, and 30 “Not Applicable” ratings. The remarks column explains each rating. 38 rules have not been evaluated yet.

Product
Connector(version 11.1.0.196)
Report date
2022-02-01
Last updated
2026-07-10
Based on
VPAT® 2.5 WCAG 2.2 and Revised Section 508 Edition

This Accessibility Conformance Report presents the results of Laserfiche's accessibility evaluation of Connector. Conformance was evaluated against WCAG 2.1 (Level A and AA). Success criteria outside the evaluated scope — including later WCAG 2.2 additions and all Level AAA criteria that were not tested — are listed as "Not Evaluated" rather than assigned an untested rating. Conformance was evaluated by external suppliers under the DHS Trusted Tester Program. The Closed Functionality Software criteria are all Not Applicable because the product is not used in closed software systems.

How to read this report

Each table below covers one part of the standard. Every row names one accessibility rule (a “criterion”), shows a conformance level, and explains the rating. The conformance levels mean:

Supports
The functionality of the product has at least one method that meets the criterion without known defects or meets with equivalent facilitation.
Partially Supports
Some functionality of the product does not meet the criterion.
Does Not Support
The majority of product functionality does not meet the criterion.
Not Applicable
The criterion is not relevant to the product.
Not Evaluated
The product has not been evaluated against the criterion. This can only be used in WCAG Level AAA criteria.

How we tested: General product knowledge, testing with assistive technologies including the NVDA and Microsoft Narrator screen readers, automated testing with Accessibility Insights for Windows, and manual testing. A third-party consultant also ran an assessment whose results are incorporated.

Table 1: Success Criteria, Level A

Table 1: Success Criteria, Level A — conformance of Connector. Each row lists a criterion, the conformance level, and remarks.
CriteriaConformance levelRemarks and explanations
1.1.1: Non-text Content
  • Software: Does Not Support
  • Software:The non-text buttons do not have descriptive text.
1.2.1: Audio-only and Video-only (Prerecorded)
  • Software: Not Applicable
  • Software:No remarks.
1.2.2: Captions (Prerecorded)
  • Software: Not Applicable
  • Software:No remarks.
1.2.3: Audio Description or Media Alternative (Prerecorded)
  • Software: Not Applicable
  • Software:No remarks.
1.3.1: Info and Relationships
  • Software: Does Not Support
  • Software:Information and relationships, including label relationships, are not programmatically determinable for some elements (see 502.3.6 Label Relationships).
1.3.2: Meaningful Sequence
  • Software: Partially Supports
  • Software:When the screen reader speaks the About dialog, the sequence is incorrect.
1.3.3: Sensory Characteristics
  • Software: Partially Supports
  • Software:The instructions for the continue button refer only to color and shape.
1.4.1: Use of Color
  • Software: Does Not Support
  • Software:Links are distinguished from surrounding text only by their blue color and would benefit from additional distinction.
1.4.2: Audio Control
  • Software: Not Applicable
  • Software:No remarks.
2.1.1: Keyboard
  • Software: Partially Supports
  • Software:Several functions are inaccessible by keyboard: adding a source application, setting the start button position, and opening the tray menu.
2.1.2: No Keyboard Trap
  • Software: Supports
  • Software:No remarks.
2.1.4: Character Key Shortcuts
  • Software: Supports
  • Software:No remarks.
2.2.1: Timing Adjustable
  • Software: Not Applicable
  • Software:No remarks.
2.2.2: Pause, Stop, Hide
  • Software: Not Applicable
  • Software:No remarks.
2.3.1: Three Flashes or Below Threshold
  • Software: Supports
  • Software:No flashing content.
2.4.1: Bypass Blocks
  • Software: Not Applicable
  • Software:Does not apply to non-web software.
2.4.2: Page Titled
  • Software: Supports
  • Software:No remarks.
2.4.3: Focus Order
  • Software: Partially Supports
  • Software:When tabbing through the Test Utility window, the focus order for the buttons is incorrect.
2.4.4: Link Purpose (In Context)
  • Software: Supports
  • Software:No remarks.
2.5.1: Pointer Gestures
  • Software: Does Not Support
  • Software:Dragging the target is required when adding a source and setting the start button position.
2.5.2: Pointer Cancellation
  • Software: Supports
  • Software:No remarks.
2.5.3: Label in Name
  • Software: Supports
  • Software:No remarks.
2.5.4: Motion Actuation
  • Software: Not Applicable
  • Software:No remarks.
3.1.1: Language of Page
  • Software: Supports
  • Software:No remarks.
3.2.1: On Focus
  • Software: Supports
  • Software:No remarks.
3.2.2: On Input
  • Software: Supports
  • Software:No remarks.
3.2.6: Consistent Help
  • Software: Not Evaluated
  • Software:No remarks.
3.3.1: Error Identification
  • Software: Supports
  • Software:No remarks.
3.3.2: Labels or Instructions
  • Software: Supports
  • Software:No remarks.
3.3.7: Redundant Entry
  • Software: Not Evaluated
  • Software:No remarks.
4.1.1: Parsing
  • Software: Supports
  • Software:No remarks.
4.1.2: Name, Role, Value
  • Software: Does Not Support
  • Software:Many image-based buttons, links, and inputs lack accessible names.

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Table 2: Success Criteria, Level AA

Table 2: Success Criteria, Level AA — conformance of Connector. Each row lists a criterion, the conformance level, and remarks.
CriteriaConformance levelRemarks and explanations
1.2.4: Captions (Live)
  • Software: Not Applicable
  • Software:No remarks.
1.2.5: Audio Description (Prerecorded)
  • Software: Not Applicable
  • Software:No remarks.
1.3.4: Orientation
  • Software: Supports
  • Software:No remarks.
1.3.5: Identify Input Purpose
  • Software: Supports
  • Software:No remarks.
1.4.3: Contrast (Minimum)
  • Software: Does Not Support
  • Software:The headings in blue have low contrast.
1.4.4: Resize text
  • Software: Supports
  • Software:No remarks.
1.4.5: Images of Text
  • Software: Supports
  • Software:No images of text.
1.4.10: Reflow
  • Software: Does Not Support
  • Software:Some functionality is unavailable when zoomed to 400%.
1.4.11: Non-text Contrast
  • Software: Supports
  • Software:No remarks.
1.4.12: Text Spacing
  • Software: Supports
  • Software:No remarks.
1.4.13: Content on Hover or Focus
  • Software: Supports
  • Software:No remarks.
2.4.5: Multiple Ways
  • Software: Not Applicable
  • Software:No remarks.
2.4.6: Headings and Labels
  • Software: Partially Supports
  • Software:The names of some dropdown items, data items, and menu items are incorrect.
2.4.7: Focus Visible
  • Software: Supports
  • Software:No remarks.
2.4.11: Focus Not Obscured (Minimum)
  • Software: Not Evaluated
  • Software:No remarks.
2.5.7: Dragging Movements
  • Software: Not Evaluated
  • Software:No remarks.
2.5.8: Target Size (Minimum)
  • Software: Not Evaluated
  • Software:No remarks.
3.1.2: Language of Parts
  • Software: Not Applicable
  • Software:No remarks.
3.2.3: Consistent Navigation
  • Software: Not Applicable
  • Software:No remarks.
3.2.4: Consistent Identification
  • Software: Not Applicable
  • Software:No remarks.
3.3.3: Error Suggestion
  • Software: Does Not Support
  • Software:Error messages provide no suggestion for correction.
3.3.4: Error Prevention (Legal, Financial, Data)
  • Software: Supports
  • Software:No remarks.
3.3.8: Accessible Authentication (Minimum)
  • Software: Not Evaluated
  • Software:No remarks.
4.1.3: Status Messages
  • Software: Does Not Support
  • Software:Screen readers cannot alert users to the validation error message of the 'Token name' input, the current image size when setting the start button icon, or the status of importing files.

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Table 3: Success Criteria, Level AAA

Table 3: Success Criteria, Level AAA — conformance of Connector. Each row lists a criterion, the conformance level, and remarks.
CriteriaConformance levelRemarks and explanations
1.2.6: Sign Language (Prerecorded)
  • Software: Not Evaluated
  • Software:No remarks.
1.2.7: Extended Audio Description (Prerecorded)
  • Software: Not Evaluated
  • Software:No remarks.
1.2.8: Media Alternative (Prerecorded)
  • Software: Not Evaluated
  • Software:No remarks.
1.2.9: Audio-only (Live)
  • Software: Not Evaluated
  • Software:No remarks.
1.3.6: Identify Purpose
  • Software: Not Evaluated
  • Software:No remarks.
1.4.6: Contrast (Enhanced)
  • Software: Not Evaluated
  • Software:No remarks.
1.4.7: Low or No Background Audio
  • Software: Not Evaluated
  • Software:No remarks.
1.4.8: Visual Presentation
  • Software: Not Evaluated
  • Software:No remarks.
1.4.9: Images of Text (No Exception)
  • Software: Not Evaluated
  • Software:No remarks.
2.1.3: Keyboard (No Exception)
  • Software: Not Evaluated
  • Software:No remarks.
2.2.3: No Timing
  • Software: Not Evaluated
  • Software:No remarks.
2.2.4: Interruptions
  • Software: Not Evaluated
  • Software:No remarks.
2.2.5: Re-authenticating
  • Software: Not Evaluated
  • Software:No remarks.
2.2.6: Timeouts
  • Software: Not Evaluated
  • Software:No remarks.
2.3.2: Three Flashes
  • Software: Not Evaluated
  • Software:No remarks.
2.3.3: Animation from Interactions
  • Software: Not Evaluated
  • Software:No remarks.
2.4.8: Location
  • Software: Not Evaluated
  • Software:No remarks.
2.4.9: Link Purpose (Link Only)
  • Software: Not Evaluated
  • Software:No remarks.
2.4.10: Section Headings
  • Software: Not Evaluated
  • Software:No remarks.
2.4.12: Focus Not Obscured (Enhanced)
  • Software: Not Evaluated
  • Software:No remarks.
2.4.13: Focus Appearance
  • Software: Not Evaluated
  • Software:No remarks.
2.5.5: Target Size (Enhanced)
  • Software: Not Evaluated
  • Software:No remarks.
2.5.6: Concurrent Input Mechanisms
  • Software: Not Evaluated
  • Software:No remarks.
3.1.3: Unusual Words
  • Software: Not Evaluated
  • Software:No remarks.
3.1.4: Abbreviations
  • Software: Not Evaluated
  • Software:No remarks.
3.1.5: Reading Level
  • Software: Not Evaluated
  • Software:No remarks.
3.1.6: Pronunciation
  • Software: Not Evaluated
  • Software:No remarks.
3.2.5: Change on Request
  • Software: Not Evaluated
  • Software:No remarks.
3.3.5: Help
  • Software: Not Evaluated
  • Software:No remarks.
3.3.6: Error Prevention (All)
  • Software: Not Evaluated
  • Software:No remarks.
3.3.9: Accessible Authentication (Enhanced)
  • Software: Not Evaluated
  • Software:No remarks.

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Chapter 3: Functional Performance Criteria (FPC)

Chapter 3: Functional Performance Criteria (FPC) — conformance of Connector. Each row lists a criterion, the conformance level, and remarks.
CriteriaConformance levelRemarks and explanations
302.1: Without Vision Does Not SupportSome elements are not exposed to screen readers, so the product cannot be fully used without vision.
302.2: With Limited Vision Does Not SupportLow-contrast headings and loss of some functionality at 400% zoom limit use with limited vision.
302.3: Without Perception of Color Does Not SupportLinks are distinguished from surrounding text by color alone (see 1.4.1 Use of Color).
302.4: Without Hearing Not ApplicableNo remarks.
302.5: With Limited Hearing Not ApplicableNo remarks.
302.6: Without Speech Not ApplicableNo remarks.
302.7: With Limited Manipulation SupportsNo remarks.
302.8: With Limited Reach and Strength Does Not SupportDragging is required for some functions.
302.9: With Limited Language, Cognitive, and Learning Abilities SupportsNo remarks.

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Chapter 4: Hardware

Connector is a software product; Section 508 hardware criteria are not applicable.

This chapter is not included in this report.

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Chapter 5: Software

Chapter 5: Software — conformance of Connector. Each row lists a criterion, the conformance level, and remarks.
CriteriaConformance levelRemarks and explanations
502.2.1: User Control of Accessibility Features Not ApplicableNo remarks.
502.2.2: No Disruption of Accessibility Features Not ApplicableNo remarks.
502.3.1: Object Information Does Not SupportMany elements lack object information.
502.3.2: Modification of Object Information SupportsNo remarks.
502.3.3: Row, Column, and Headers Does Not SupportRow, column, and header information is not conveyed for the instance table and history table.
502.3.4: Values SupportsNo remarks.
502.3.5: Modification of Values SupportsNo remarks.
502.3.6: Label Relationships Does Not SupportSee 1.3.1 Info and Relationships.
502.3.7: Hierarchical Relationships SupportsNo remarks.
502.3.8: Text SupportsNo remarks.
502.3.9: Modification of Text SupportsNo remarks.
502.3.10: List of Actions SupportsNo remarks.
502.3.11: Actions on Objects SupportsNo remarks.
502.3.12: Focus Cursor SupportsNo remarks.
502.3.13: Modification of Focus Cursor SupportsNo remarks.
502.3.14: Event Notification Does Not SupportSome events and status changes are not communicated to assistive technology (see 4.1.3 Status Messages).
502.4: Platform Accessibility Features Not ApplicableNo remarks.
503.2: User Preferences SupportsNo remarks.
503.3: Alternative User Interfaces Not ApplicableNo remarks.
503.4.1: Caption Controls Not ApplicableNo remarks.
503.4.2: Audio Description Controls Not ApplicableNo remarks.
504.2: Content Creation or Editing Not EvaluatedNo remarks.
504.2.1: Preservation of Information Provided for Accessibility in Format Conversion Not ApplicableNo remarks.
504.2.2: PDF Export Not ApplicableNo remarks.
504.3: Prompts Not ApplicableNo remarks.
504.4: Templates Not ApplicableNo remarks.

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Chapter 6: Support Documentation and Services

Chapter 6: Support Documentation and Services — conformance of Connector. Each row lists a criterion, the conformance level, and remarks.
CriteriaConformance levelRemarks and explanations
602.2: Accessibility and Compatibility Features Does Not SupportThere is no documentation listing and explaining how to use the accessibility and compatibility features.
602.3: Electronic Support Documentation Partially SupportsThe majority of the support documentation supports WCAG; some functionality only partially supports it.
602.4: Alternate Formats for Non-Electronic Support Documentation Not ApplicableNo remarks.
603.2: Information on Accessibility and Compatibility Features Not ApplicableNo remarks.
603.3: Accommodation of Communication Needs Not ApplicableNo remarks.

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Legal disclaimer: This Laserfiche® Accessibility Conformance Report is for informational purposes only and is subject to change without notice. Compulink Management Center, Inc. dba Laserfiche (“Laserfiche”) MAKES NO WARRANTIES, EXPRESS OR IMPLIED, IN THIS DOCUMENT, and cannot guarantee the accuracy of any information presented after the date of publication. Laserfiche disclaims any liability with respect to this document and no contractual obligations are formed either directly or indirectly by this document. Customization of the product voids this conformance statement from Laserfiche. Customers may make independent conformance statements if they have conducted due diligence to meet all relevant requirements for their customization. Laserfiche further makes no representation concerning the ability of assistive technologies or other products to interoperate with its products. This document addresses the named product(s) only and not prerequisite products for which Laserfiche may supply restricted use licenses. Please consult with Assistive Technology (AT) vendors for compatibility specifications of specific AT products.

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