Import Agent Accessibility Conformance Report
This report lists each accessibility rule and how well Import Agent meets it. Across all rules and product areas there are 36 “Supports”, 11 “Partially Supports”, 12 “Does Not Support”, and 30 “Not Applicable” ratings. The remarks column explains each rating. 38 rules have not been evaluated yet.
This Accessibility Conformance Report presents the results of Laserfiche's accessibility evaluation of Import Agent. Conformance was evaluated against WCAG 2.1 (Level A and AA). Success criteria outside the evaluated scope — including later WCAG 2.2 additions and all Level AAA criteria that were not tested — are listed as "Not Evaluated" rather than assigned an untested rating. The technical criteria for Closed Functionality Software are all Not Applicable because the product is not used in closed software systems.
How to read this report
Each table below covers one part of the standard. Every row names one accessibility rule (a “criterion”), shows a conformance level, and explains the rating. The conformance levels mean:
- Supports
- The functionality of the product has at least one method that meets the criterion without known defects or meets with equivalent facilitation.
- Partially Supports
- Some functionality of the product does not meet the criterion.
- Does Not Support
- The majority of product functionality does not meet the criterion.
- Not Applicable
- The criterion is not relevant to the product.
- Not Evaluated
- The product has not been evaluated against the criterion. This can only be used in WCAG Level AAA criteria.
How we tested: General product knowledge, manual testing, and testing with assistive technologies including the NVDA screen reader and Microsoft Narrator, plus automated testing with Accessibility Insights for Windows. A third-party consultant assessment was also incorporated, and conformance was evaluated by external suppliers under the DHS Trusted Tester Program.
Table 1: Success Criteria, Level A
| Criteria | Conformance level | Remarks and explanations |
|---|---|---|
| 1.1.1: Non-text Content |
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| 1.2.1: Audio-only and Video-only (Prerecorded) |
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| 1.2.2: Captions (Prerecorded) |
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| 1.2.3: Audio Description or Media Alternative (Prerecorded) |
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| 1.3.1: Info and Relationships |
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| 1.3.2: Meaningful Sequence |
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| 1.3.3: Sensory Characteristics |
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| 1.4.1: Use of Color |
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| 1.4.2: Audio Control |
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| 2.1.1: Keyboard |
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| 2.1.2: No Keyboard Trap |
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| 2.1.4: Character Key Shortcuts |
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| 2.2.1: Timing Adjustable |
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| 2.2.2: Pause, Stop, Hide |
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| 2.3.1: Three Flashes or Below Threshold |
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| 2.4.1: Bypass Blocks |
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| 2.4.2: Page Titled |
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| 2.4.3: Focus Order |
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| 2.4.4: Link Purpose (In Context) |
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| 2.5.1: Pointer Gestures |
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| 2.5.2: Pointer Cancellation |
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| 2.5.3: Label in Name |
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| 2.5.4: Motion Actuation |
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| 3.1.1: Language of Page |
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| 3.2.1: On Focus |
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| 3.2.2: On Input |
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| 3.2.6: Consistent Help |
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| 3.3.1: Error Identification |
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| 3.3.2: Labels or Instructions |
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| 3.3.7: Redundant Entry |
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| 4.1.1: Parsing |
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| 4.1.2: Name, Role, Value |
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Table 2: Success Criteria, Level AA
| Criteria | Conformance level | Remarks and explanations |
|---|---|---|
| 1.2.4: Captions (Live) |
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| 1.2.5: Audio Description (Prerecorded) |
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| 1.3.4: Orientation |
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| 1.3.5: Identify Input Purpose |
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| 1.4.3: Contrast (Minimum) |
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| 1.4.4: Resize text |
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| 1.4.5: Images of Text |
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| 1.4.10: Reflow |
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| 1.4.11: Non-text Contrast |
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| 1.4.12: Text Spacing |
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| 1.4.13: Content on Hover or Focus |
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| 2.4.5: Multiple Ways |
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| 2.4.6: Headings and Labels |
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| 2.4.7: Focus Visible |
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| 2.4.11: Focus Not Obscured (Minimum) |
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| 2.5.7: Dragging Movements |
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| 2.5.8: Target Size (Minimum) |
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| 3.1.2: Language of Parts |
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| 3.2.3: Consistent Navigation |
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| 3.2.4: Consistent Identification |
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| 3.3.3: Error Suggestion |
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| 3.3.4: Error Prevention (Legal, Financial, Data) |
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| 3.3.8: Accessible Authentication (Minimum) |
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| 4.1.3: Status Messages |
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Table 3: Success Criteria, Level AAA
| Criteria | Conformance level | Remarks and explanations |
|---|---|---|
| 1.2.6: Sign Language (Prerecorded) |
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| 1.2.7: Extended Audio Description (Prerecorded) |
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| 1.2.8: Media Alternative (Prerecorded) |
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| 1.2.9: Audio-only (Live) |
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| 1.3.6: Identify Purpose |
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| 1.4.6: Contrast (Enhanced) |
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| 1.4.7: Low or No Background Audio |
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| 1.4.8: Visual Presentation |
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| 1.4.9: Images of Text (No Exception) |
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| 2.1.3: Keyboard (No Exception) |
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| 2.2.3: No Timing |
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| 2.2.4: Interruptions |
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| 2.2.5: Re-authenticating |
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| 2.2.6: Timeouts |
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| 2.3.2: Three Flashes |
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| 2.3.3: Animation from Interactions |
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| 2.4.8: Location |
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| 2.4.9: Link Purpose (Link Only) |
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| 2.4.10: Section Headings |
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| 2.4.12: Focus Not Obscured (Enhanced) |
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| 2.4.13: Focus Appearance |
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| 2.5.5: Target Size (Enhanced) |
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| 2.5.6: Concurrent Input Mechanisms |
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| 3.1.3: Unusual Words |
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| 3.1.4: Abbreviations |
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| 3.1.5: Reading Level |
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| 3.1.6: Pronunciation |
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| 3.2.5: Change on Request |
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| 3.3.5: Help |
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| 3.3.6: Error Prevention (All) |
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| 3.3.9: Accessible Authentication (Enhanced) |
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Chapter 3: Functional Performance Criteria (FPC)
| Criteria | Conformance level | Remarks and explanations |
|---|---|---|
| 302.1: Without Vision | Does Not Support | Non-visual (screen reader) access has documented defects; many elements lack accessible names and object information (see 4.1.2 and 502.3.1). |
| 302.2: With Limited Vision | Does Not Support | Documented low-vision defects include functionality that is unavailable at 400% zoom (see 1.4.10) and links distinguished only by color (see 1.4.1). |
| 302.3: Without Perception of Color | Does Not Support | Links are distinguished from surrounding text by color alone (see 1.4.1 Use of Color). |
| 302.4: Without Hearing | Not Applicable | No remarks. |
| 302.5: With Limited Hearing | Not Applicable | No remarks. |
| 302.6: Without Speech | Not Applicable | No remarks. |
| 302.7: With Limited Manipulation | Supports | No remarks. |
| 302.8: With Limited Reach and Strength | Supports | No remarks. |
| 302.9: With Limited Language, Cognitive, and Learning Abilities | Supports | No remarks. |
Chapter 4: Hardware
Import Agent is a software product; Section 508 hardware criteria are not applicable.
This chapter is not included in this report.
Chapter 5: Software
| Criteria | Conformance level | Remarks and explanations |
|---|---|---|
| 502.2.1: User Control of Accessibility Features | Not Applicable | No remarks. |
| 502.2.2: No Disruption of Accessibility Features | Not Applicable | No remarks. |
| 502.3.1: Object Information | Does Not Support | Many elements lack object information. |
| 502.3.2: Modification of Object Information | Supports | No remarks. |
| 502.3.3: Row, Column, and Headers | Supports | No remarks. |
| 502.3.4: Values | Supports | No remarks. |
| 502.3.5: Modification of Values | Supports | No remarks. |
| 502.3.6: Label Relationships | Does Not Support | Label relationships are not conveyed; see 1.3.1 Info and Relationships. |
| 502.3.7: Hierarchical Relationships | Does Not Support | Hierarchical relationships are not conveyed; see 1.3.1 Info and Relationships. |
| 502.3.8: Text | Supports | No remarks. |
| 502.3.9: Modification of Text | Supports | No remarks. |
| 502.3.10: List of Actions | Supports | No remarks. |
| 502.3.11: Actions on Objects | Supports | No remarks. |
| 502.3.12: Focus Cursor | Supports | No remarks. |
| 502.3.13: Modification of Focus Cursor | Supports | No remarks. |
| 502.3.14: Event Notification | Partially Supports | The screen reader cannot speak the status of testing the mail-server connection. |
| 502.4: Platform Accessibility Features | Not Applicable | No remarks. |
| 503.2: User Preferences | Supports | No remarks. |
| 503.3: Alternative User Interfaces | Not Applicable | No remarks. |
| 503.4.1: Caption Controls | Not Applicable | No remarks. |
| 503.4.2: Audio Description Controls | Not Applicable | No remarks. |
| 504.2: Content Creation or Editing | Not Evaluated | No remarks. |
| 504.2.1: Preservation of Information Provided for Accessibility in Format Conversion | Not Applicable | No remarks. |
| 504.2.2: PDF Export | Not Applicable | No remarks. |
| 504.3: Prompts | Not Applicable | No remarks. |
| 504.4: Templates | Not Applicable | No remarks. |
Chapter 6: Support Documentation and Services
| Criteria | Conformance level | Remarks and explanations |
|---|---|---|
| 602.2: Accessibility and Compatibility Features | Does Not Support | There is no documentation listing and explaining how to use the accessibility and compatibility features. |
| 602.3: Electronic Support Documentation | Partially Supports | The majority of support documentation supports WCAG; some functionality only partially supports it. |
| 602.4: Alternate Formats for Non-Electronic Support Documentation | Not Applicable | No remarks. |
| 603.2: Information on Accessibility and Compatibility Features | Not Applicable | No remarks. |
| 603.3: Accommodation of Communication Needs | Not Applicable | No remarks. |
Legal disclaimer: This Laserfiche® Accessibility Conformance Report is for informational purposes only and is subject to change without notice. Compulink Management Center, Inc. dba Laserfiche (“Laserfiche”) MAKES NO WARRANTIES, EXPRESS OR IMPLIED, IN THIS DOCUMENT, and cannot guarantee the accuracy of any information presented after the date of publication. Laserfiche disclaims any liability with respect to this document and no contractual obligations are formed either directly or indirectly by this document. Customization of the product voids this conformance statement from Laserfiche. Customers may make independent conformance statements if they have conducted due diligence to meet all relevant requirements for their customization. Laserfiche further makes no representation concerning the ability of assistive technologies or other products to interoperate with its products. This document addresses the named product(s) only and not prerequisite products for which Laserfiche may supply restricted use licenses. Please consult with Assistive Technology (AT) vendors for compatibility specifications of specific AT products.