Business Process Designer Accessibility Conformance Report

This report lists each accessibility rule and how well Business Process Designer meets it. Across all rules and product areas there are 30 “Supports”, 17 “Partially Supports”, 17 “Does Not Support”, and 24 “Not Applicable” ratings. The remarks column explains each rating. 39 rules have not been evaluated yet.

Product
Business Process Designer
Report date
2023-02-01
Last updated
2026-07-10
Based on
VPAT® 2.5 WCAG 2.2 and Revised Section 508 Edition

This Accessibility Conformance Report presents the results of Laserfiche's accessibility evaluation of Business Process Designer. Conformance was evaluated against WCAG 2.1 (Level A and AA). Success criteria outside the evaluated scope — including later WCAG 2.2 additions and all Level AAA criteria that were not tested — are listed as "Not Evaluated" rather than assigned an untested rating. Conformance to accessibility standards was evaluated by external suppliers under the DHS Trusted Tester Program.

How to read this report

Each table below covers one part of the standard. Every row names one accessibility rule (a “criterion”), shows a conformance level, and explains the rating. The conformance levels mean:

Supports
The functionality of the product has at least one method that meets the criterion without known defects or meets with equivalent facilitation.
Partially Supports
Some functionality of the product does not meet the criterion.
Does Not Support
The majority of product functionality does not meet the criterion.
Not Applicable
The criterion is not relevant to the product.
Not Evaluated
The product has not been evaluated against the criterion. This can only be used in WCAG Level AAA criteria.

How we tested: Manual testing together with screen-reader testing (NVDA), code review, and automated checks using Accessibility Insights for Windows and the WCAG Color Checker Chrome extension.

Table 1: Success Criteria, Level A

Table 1: Success Criteria, Level A — conformance of Business Process Designer. Each row lists a criterion, the conformance level, and remarks.
CriteriaConformance levelRemarks and explanations
1.1.1: Non-text Content
  • Web: Does Not Support
  • Web:Icons are coded as decorative and not meaningful.
1.2.1: Audio-only and Video-only (Prerecorded)
  • Web: Not Applicable
  • Web:No audio or video.
1.2.2: Captions (Prerecorded)
  • Web: Not Applicable
  • Web:No audio or video.
1.2.3: Audio Description or Media Alternative (Prerecorded)
  • Web: Not Applicable
  • Web:No audio or video.
1.3.1: Info and Relationships
  • Web: Partially Supports
  • Web:Many buttons have no descriptive accessible name and checkboxes cannot be programmatically determined. Certain listing tables are also missing ARIA roles.
1.3.2: Meaningful Sequence
  • Web: Supports
  • Web:No remarks.
1.3.3: Sensory Characteristics
  • Web: Supports
  • Web:No remarks.
1.4.1: Use of Color
  • Web: Supports
  • Web:No remarks.
1.4.2: Audio Control
  • Web: Not Applicable
  • Web:No audio or video.
2.1.1: Keyboard
  • Web: Partially Supports
  • Web:Cannot navigate to any diagram items in the left pane from the keyboard, and cannot navigate to the item details pane from the keyboard. Some elements on the Monitoring page are not accessible and/or operable with the keyboard.
2.1.2: No Keyboard Trap
  • Web: Supports
  • Web:No remarks.
2.1.4: Character Key Shortcuts
  • Web: Not Applicable
  • Web:No remarks.
2.2.1: Timing Adjustable
  • Web: Partially Supports
  • Web:Cannot pause or extend the length of time for the success messages that appear on the Process Diagram. The success message on the Monitoring page shows for 4 seconds and is not configurable.
2.2.2: Pause, Stop, Hide
  • Web: Not Applicable
  • Web:No remarks.
2.3.1: Three Flashes or Below Threshold
  • Web: Not Applicable
  • Web:No remarks.
2.4.1: Bypass Blocks
  • Web: Not Applicable
  • Web:No remarks.
2.4.2: Page Titled
  • Web: Supports
  • Web:No remarks.
2.4.3: Focus Order
  • Web: Partially Supports
  • Web:Tab continues down the list of new process options instead of switching to the upload area, and closing a modal does not restore focus to the triggering link.
2.4.4: Link Purpose (In Context)
  • Web: Supports
  • Web:No remarks.
2.5.1: Pointer Gestures
  • Web: Does Not Support
  • Web:Drag and drops are required to build a process.
2.5.2: Pointer Cancellation
  • Web: Partially Supports
  • Web:Mouse-down on a process step automatically selects it for drag and drop.
2.5.3: Label in Name
  • Web: Supports
  • Web:No remarks.
2.5.4: Motion Actuation
  • Web: Not Applicable
  • Web:No remarks.
3.1.1: Language of Page
  • Web: Supports
  • Web:No remarks.
3.2.1: On Focus
  • Web: Supports
  • Web:No remarks.
3.2.2: On Input
  • Web: Partially Supports
  • Web:Selecting "send email notification" in process properties causes a pop-up unexpectedly, and search automatically starts on input rather than after entering or clicking the search button.
3.2.6: Consistent Help
  • Web: Not Evaluated
  • Web:No remarks.
3.3.1: Error Identification
  • Web: Supports
  • Web:No remarks.
3.3.2: Labels or Instructions
  • Web: Supports
  • Web:No remarks.
3.3.7: Redundant Entry
  • Web: Not Evaluated
  • Web:No remarks.
4.1.1: Parsing
  • Web: Partially Supports
  • Web:Many elements with duplicate IDs.
4.1.2: Name, Role, Value
  • Web: Partially Supports
  • Web:Some toggles have no accessible names and the list of processes is missing link names.

Back to report contents

Table 2: Success Criteria, Level AA

Table 2: Success Criteria, Level AA — conformance of Business Process Designer. Each row lists a criterion, the conformance level, and remarks.
CriteriaConformance levelRemarks and explanations
1.2.4: Captions (Live)
  • Web: Not Applicable
  • Web:No remarks.
1.2.5: Audio Description (Prerecorded)
  • Web: Not Applicable
  • Web:No audio.
1.3.4: Orientation
  • Web: Supports
  • Web:No remarks.
1.3.5: Identify Input Purpose
  • Web: Supports
  • Web:No remarks.
1.4.3: Contrast (Minimum)
  • Web: Partially Supports
  • Web:The time zone abbreviation fails with a 1.49:1 ratio, the subtitle for the upload block fails, and "Search variables", "PROCESS VARIABLE", and "FIELD VARIABLE" in the token picker fail.
1.4.4: Resize text
  • Web: Supports
  • Web:No remarks.
1.4.5: Images of Text
  • Web: Not Applicable
  • Web:No remarks.
1.4.10: Reflow
  • Web: Does Not Support
  • Web:Horizontal scrolling is required when the page is zoomed.
1.4.11: Non-text Contrast
  • Web: Partially Supports
  • Web:The left-side blue-on-gray icons do not pass, and none of the icons for the canvas pass.
1.4.12: Text Spacing
  • Web: Does Not Support
  • Web:Text will not space.
1.4.13: Content on Hover or Focus
  • Web: Does Not Support
  • Web:Tooltips disappear if the user tries to mouse over their text.
2.4.5: Multiple Ways
  • Web: Supports
  • Web:No remarks.
2.4.6: Headings and Labels
  • Web: Does Not Support
  • Web:No headings are used in the HTML.
2.4.7: Focus Visible
  • Web: Supports
  • Web:No remarks.
2.4.11: Focus Not Obscured (Minimum)
  • Web: Not Evaluated
  • Web:No remarks.
2.5.7: Dragging Movements
  • Web: Not Evaluated
  • Web:No remarks.
2.5.8: Target Size (Minimum)
  • Web: Not Evaluated
  • Web:No remarks.
3.1.2: Language of Parts
  • Web: Not Applicable
  • Web:The page is all in one language.
3.2.3: Consistent Navigation
  • Web: Supports
  • Web:No remarks.
3.2.4: Consistent Identification
  • Web: Supports
  • Web:No remarks.
3.3.3: Error Suggestion
  • Web: Supports
  • Web:No remarks.
3.3.4: Error Prevention (Legal, Financial, Data)
  • Web: Not Applicable
  • Web:No remarks.
3.3.8: Accessible Authentication (Minimum)
  • Web: Not Evaluated
  • Web:No remarks.
4.1.3: Status Messages
  • Web: Not Applicable
  • Web:The only status message with the correct role is "team-role-edit-name-error"; there is no acceptable ARIA role for status messages in the HTML on the listing table.

Back to report contents

Table 3: Success Criteria, Level AAA

Table 3: Success Criteria, Level AAA — conformance of Business Process Designer. Each row lists a criterion, the conformance level, and remarks.
CriteriaConformance levelRemarks and explanations
1.2.6: Sign Language (Prerecorded)
  • Web: Not Evaluated
  • Web:No remarks.
1.2.7: Extended Audio Description (Prerecorded)
  • Web: Not Evaluated
  • Web:No remarks.
1.2.8: Media Alternative (Prerecorded)
  • Web: Not Evaluated
  • Web:No remarks.
1.2.9: Audio-only (Live)
  • Web: Not Evaluated
  • Web:No remarks.
1.3.6: Identify Purpose
  • Web: Not Evaluated
  • Web:No remarks.
1.4.6: Contrast (Enhanced)
  • Web: Not Evaluated
  • Web:No remarks.
1.4.7: Low or No Background Audio
  • Web: Not Evaluated
  • Web:No remarks.
1.4.8: Visual Presentation
  • Web: Not Evaluated
  • Web:No remarks.
1.4.9: Images of Text (No Exception)
  • Web: Not Evaluated
  • Web:No remarks.
2.1.3: Keyboard (No Exception)
  • Web: Not Evaluated
  • Web:No remarks.
2.2.3: No Timing
  • Web: Not Evaluated
  • Web:No remarks.
2.2.4: Interruptions
  • Web: Not Evaluated
  • Web:No remarks.
2.2.5: Re-authenticating
  • Web: Not Evaluated
  • Web:No remarks.
2.2.6: Timeouts
  • Web: Not Evaluated
  • Web:No remarks.
2.3.2: Three Flashes
  • Web: Not Evaluated
  • Web:No remarks.
2.3.3: Animation from Interactions
  • Web: Not Evaluated
  • Web:No remarks.
2.4.8: Location
  • Web: Not Evaluated
  • Web:No remarks.
2.4.9: Link Purpose (Link Only)
  • Web: Not Evaluated
  • Web:No remarks.
2.4.10: Section Headings
  • Web: Not Evaluated
  • Web:No remarks.
2.4.12: Focus Not Obscured (Enhanced)
  • Web: Not Evaluated
  • Web:No remarks.
2.4.13: Focus Appearance
  • Web: Not Evaluated
  • Web:No remarks.
2.5.5: Target Size (Enhanced)
  • Web: Not Evaluated
  • Web:No remarks.
2.5.6: Concurrent Input Mechanisms
  • Web: Not Evaluated
  • Web:No remarks.
3.1.3: Unusual Words
  • Web: Not Evaluated
  • Web:No remarks.
3.1.4: Abbreviations
  • Web: Not Evaluated
  • Web:No remarks.
3.1.5: Reading Level
  • Web: Not Evaluated
  • Web:No remarks.
3.1.6: Pronunciation
  • Web: Not Evaluated
  • Web:No remarks.
3.2.5: Change on Request
  • Web: Not Evaluated
  • Web:No remarks.
3.3.5: Help
  • Web: Not Evaluated
  • Web:No remarks.
3.3.6: Error Prevention (All)
  • Web: Not Evaluated
  • Web:No remarks.
3.3.9: Accessible Authentication (Enhanced)
  • Web: Not Evaluated
  • Web:No remarks.

Back to report contents

Chapter 3: Functional Performance Criteria (FPC)

Chapter 3: Functional Performance Criteria (FPC) — conformance of Business Process Designer. Each row lists a criterion, the conformance level, and remarks.
CriteriaConformance levelRemarks and explanations
302.1: Without Vision Does Not SupportWithout vision: missing most ARIA tags and labels.
302.2: With Limited Vision Partially SupportsWith limited vision: missing most ARIA tags and labels.
302.3: Without Perception of Color Partially SupportsWithout perception of color: low contrast on some elements.
302.4: Without Hearing SupportsNo remarks.
302.5: With Limited Hearing SupportsNo remarks.
302.6: Without Speech SupportsNo remarks.
302.7: With Limited Manipulation Partially SupportsWith limited manipulation: the drag-and-drop feature for re-ordering elements on the designer.
302.8: With Limited Reach and Strength Partially SupportsWith limited reach and strength: the drag-and-drop feature for re-ordering elements on the designer.
302.9: With Limited Language, Cognitive, and Learning Abilities SupportsNo remarks.

Back to report contents

Chapter 4: Hardware

Business Process Designer is a software product; Section 508 hardware criteria are not applicable.

This chapter is not included in this report.

Back to report contents

Chapter 5: Software

Chapter 5: Software — conformance of Business Process Designer. Each row lists a criterion, the conformance level, and remarks.
CriteriaConformance levelRemarks and explanations
502.2.1: User Control of Accessibility Features Does Not SupportUser control of accessibility features: rated does not support; the source gave no specific remark.
502.2.2: No Disruption of Accessibility Features SupportsNo remarks.
502.3.1: Object Information Partially SupportsMissing some ARIA tags.
502.3.2: Modification of Object Information Does Not SupportModification of object information: rated does not support; the source gave no specific remark.
502.3.3: Row, Column, and Headers Does Not SupportRow, column, and headers: rated does not support; the source gave no specific remark.
502.3.4: Values Does Not SupportValues: rated does not support; the source gave no specific remark.
502.3.5: Modification of Values Does Not SupportModification of values: rated does not support; the source gave no specific remark.
502.3.6: Label Relationships SupportsNo remarks.
502.3.7: Hierarchical Relationships SupportsNo remarks.
502.3.8: Text SupportsNo remarks.
502.3.9: Modification of Text Does Not SupportCannot change text spacing.
502.3.10: List of Actions Partially SupportsList of actions: rated partially supports; the source gave no specific remark.
502.3.11: Actions on Objects Does Not SupportActions on objects: rated does not support; the source gave no specific remark.
502.3.12: Focus Cursor SupportsNo remarks.
502.3.13: Modification of Focus Cursor Does Not SupportModification of focus cursor: rated does not support; the source gave no specific remark.
502.3.14: Event Notification SupportsNo remarks.
502.4: Platform Accessibility Features Not ApplicableNo remarks.
503.2: User Preferences Does Not SupportUser preferences: rated does not support; the source gave no specific remark.
503.3: Alternative User Interfaces Does Not SupportAlternative user interfaces: rated does not support; the source gave no specific remark.
503.4.1: Caption Controls Not ApplicableNo remarks.
503.4.2: Audio Description Controls Not ApplicableNo remarks.
504.2: Content Creation or Editing Not EvaluatedNo remarks.
504.2.1: Preservation of Information Provided for Accessibility in Format Conversion Not ApplicableNo remarks.
504.2.2: PDF Export Not ApplicableNo remarks.
504.3: Prompts Not ApplicableNo remarks.
504.4: Templates SupportsNo remarks.

Back to report contents

Chapter 6: Support Documentation and Services

Chapter 6: Support Documentation and Services — conformance of Business Process Designer. Each row lists a criterion, the conformance level, and remarks.
CriteriaConformance levelRemarks and explanations
602.2: Accessibility and Compatibility Features Partially SupportsMost of the support documentation supports WCAG; some functionality only partially supports.
602.3: Electronic Support Documentation Not EvaluatedNo remarks.
602.4: Alternate Formats for Non-Electronic Support Documentation Not ApplicableNo remarks.
603.2: Information on Accessibility and Compatibility Features Not ApplicableNo remarks.
603.3: Accommodation of Communication Needs Not ApplicableNo remarks.

Back to report contents

Legal disclaimer: This Laserfiche® Accessibility Conformance Report is for informational purposes only and is subject to change without notice. Compulink Management Center, Inc. dba Laserfiche (“Laserfiche”) MAKES NO WARRANTIES, EXPRESS OR IMPLIED, IN THIS DOCUMENT, and cannot guarantee the accuracy of any information presented after the date of publication. Laserfiche disclaims any liability with respect to this document and no contractual obligations are formed either directly or indirectly by this document. Customization of the product voids this conformance statement from Laserfiche. Customers may make independent conformance statements if they have conducted due diligence to meet all relevant requirements for their customization. Laserfiche further makes no representation concerning the ability of assistive technologies or other products to interoperate with its products. This document addresses the named product(s) only and not prerequisite products for which Laserfiche may supply restricted use licenses. Please consult with Assistive Technology (AT) vendors for compatibility specifications of specific AT products.

Back to the list of all reports