Workflow Accessibility Conformance Report

This report lists each accessibility rule and how well Workflow meets it. Across all rules and product areas there are 44 “Supports”, 16 “Partially Supports”, 2 “Does Not Support”, and 32 “Not Applicable” ratings. The remarks column explains each rating. 33 rules have not been evaluated yet.

Product
Workflow(version OnPrem 12 (2025H2), 12.0.2508.3191)
Report date
2025-08-26
Last updated
2026-07-10
Based on
VPAT® 2.5 WCAG 2.2 and Revised Section 508 Edition

This Accessibility Conformance Report presents the results of Laserfiche's accessibility evaluation of Workflow. Conformance was evaluated against WCAG 2.2 (Level A and AA). Success criteria outside the evaluated scope — including later WCAG 2.2 additions and all Level AAA criteria that were not tested — are listed as "Not Evaluated" rather than assigned an untested rating. Closed-functionality software criteria are reported as Not Applicable because the product is not used in closed software systems.

How to read this report

Each table below covers one part of the standard. Every row names one accessibility rule (a “criterion”), shows a conformance level, and explains the rating. The conformance levels mean:

Supports
The functionality of the product has at least one method that meets the criterion without known defects or meets with equivalent facilitation.
Partially Supports
Some functionality of the product does not meet the criterion.
Does Not Support
The majority of product functionality does not meet the criterion.
Not Applicable
The criterion is not relevant to the product.
Not Evaluated
The product has not been evaluated against the criterion. This can only be used in WCAG Level AAA criteria.

How we tested: General product knowledge combined with manual testing, screen reader testing with NVDA, color contrast analysis using the Color Contrast Analyzer, and testing of speech input through the operating system's access features.

Table 1: Success Criteria, Level A

Table 1: Success Criteria, Level A — conformance of Workflow. Each row lists a criterion, the conformance level, and remarks.
CriteriaConformance levelRemarks and explanations
1.1.1: Non-text Content
  • Software: Supports
  • Software:All application-generated non-text content presented to the user has a text alternative.
1.2.1: Audio-only and Video-only (Prerecorded)
  • Software: Not Applicable
  • Software:No audio or video content.
1.2.2: Captions (Prerecorded)
  • Software: Not Applicable
  • Software:No audio or video content.
1.2.3: Audio Description or Media Alternative (Prerecorded)
  • Software: Not Applicable
  • Software:No audio or video content.
1.3.1: Info and Relationships
  • Software: Supports
  • Software:Information, structure, and relationships conveyed through presentation can be programmatically determined or are available in text.
1.3.2: Meaningful Sequence
  • Software: Supports
  • Software:No remarks.
1.3.3: Sensory Characteristics
  • Software: Supports
  • Software:No remarks.
1.4.1: Use of Color
  • Software: Supports
  • Software:No remarks.
1.4.2: Audio Control
  • Software: Not Applicable
  • Software:No audio or video content.
2.1.1: Keyboard
  • Software: Partially Supports
  • Software:Functionality is generally operable through the keyboard, but there are some minor keyboard issues in Workflow Designer.
2.1.2: No Keyboard Trap
  • Software: Supports
  • Software:No remarks.
2.1.4: Character Key Shortcuts
  • Software: Supports
  • Software:Keyboard shortcuts are provided for the most common actions.
2.2.1: Timing Adjustable
  • Software: Not Applicable
  • Software:No content on a timer.
2.2.2: Pause, Stop, Hide
  • Software: Not Applicable
  • Software:All interactions are initiated by the user; there is no automatic moving, blinking, or scrolling.
2.3.1: Three Flashes or Below Threshold
  • Software: Not Applicable
  • Software:Nothing flashes more than three times in any one-second period, and any flashing is below the general and red flash thresholds.
2.4.1: Bypass Blocks
  • Software: Not Applicable
  • Software:Workflow is not web software.
2.4.2: Page Titled
  • Software: Supports
  • Software:All applications have titles.
2.4.3: Focus Order
  • Software: Supports
  • Software:No remarks.
2.4.4: Link Purpose (In Context)
  • Software: Supports
  • Software:All application-provided links have a purpose.
2.5.1: Pointer Gestures
  • Software: Not Applicable
  • Software:Workflow does not use pointer gesture controls.
2.5.2: Pointer Cancellation
  • Software: Supports
  • Software:No remarks.
2.5.3: Label in Name
  • Software: Supports
  • Software:No remarks.
2.5.4: Motion Actuation
  • Software: Not Applicable
  • Software:Workflow has no motion-activated features.
3.1.1: Language of Page
  • Software: Not Applicable
  • Software:No mixed-language content.
3.2.1: On Focus
  • Software: Supports
  • Software:No remarks.
3.2.2: On Input
  • Software: Supports
  • Software:No remarks.
3.2.6: Consistent Help
  • Software: Not Applicable
  • Software:No remarks.
3.3.1: Error Identification
  • Software: Supports
  • Software:No remarks.
3.3.2: Labels or Instructions
  • Software: Supports
  • Software:No remarks.
3.3.7: Redundant Entry
  • Software: Supports
  • Software:No remarks.
4.1.1: Parsing
  • Software: Not Applicable
  • Software:No markup language.
4.1.2: Name, Role, Value
  • Software: Partially Supports
  • Software:For most user interface components the name and role can be programmatically determined, but a small number of elements have been identified as not having sufficient name information at this time.

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Table 2: Success Criteria, Level AA

Table 2: Success Criteria, Level AA — conformance of Workflow. Each row lists a criterion, the conformance level, and remarks.
CriteriaConformance levelRemarks and explanations
1.2.4: Captions (Live)
  • Software: Not Applicable
  • Software:The product does not support live streaming.
1.2.5: Audio Description (Prerecorded)
  • Software: Not Applicable
  • Software:No audio content.
1.3.4: Orientation
  • Software: Supports
  • Software:No remarks.
1.3.5: Identify Input Purpose
  • Software: Not Applicable
  • Software:Workflow does not have form inputs that collect information about the user.
1.4.3: Contrast (Minimum)
  • Software: Supports
  • Software:Most application-provided text, including all links and large text, meets color contrast standards.
1.4.4: Resize text
  • Software: Partially Supports
  • Software:In some cases increasing the font size within a window causes text to start disappearing.
1.4.5: Images of Text
  • Software: Not Applicable
  • Software:There are no images of text except for the logo.
1.4.10: Reflow
  • Software: Not Applicable
  • Software:Only applies to web.
1.4.11: Non-text Contrast
  • Software: Supports
  • Software:Same as minimum contrast (1.4.3).
1.4.12: Text Spacing
  • Software: Not Applicable
  • Software:Only applies to web.
1.4.13: Content on Hover or Focus
  • Software: Supports
  • Software:No remarks.
2.4.5: Multiple Ways
  • Software: Partially Supports
  • Software:Most options can be accessed with buttons or menus, and Workflow Admin can be opened from the Designer, but not every option offers multiple ways to reach it.
2.4.6: Headings and Labels
  • Software: Supports
  • Software:Headings and labels describe topic or purpose.
2.4.7: Focus Visible
  • Software: Supports
  • Software:Keyboard-operable interfaces have a mode of operation where the focus indicator is visible.
2.4.11: Focus Not Obscured (Minimum)
  • Software: Supports
  • Software:No remarks.
2.5.7: Dragging Movements
  • Software: Supports
  • Software:No remarks.
2.5.8: Target Size (Minimum)
  • Software: Partially Supports
  • Software:Some targets, such as links and buttons, do not meet the minimum target size.
3.1.2: Language of Parts
  • Software: Not Applicable
  • Software:The application does not mix languages in the UI.
3.2.3: Consistent Navigation
  • Software: Not Applicable
  • Software:Does not apply to non-web software.
3.2.4: Consistent Identification
  • Software: Not Applicable
  • Software:Does not apply to non-web software.
3.3.3: Error Suggestion
  • Software: Supports
  • Software:No remarks.
3.3.4: Error Prevention (Legal, Financial, Data)
  • Software: Not Applicable
  • Software:There is no legal, financial, or other sensitive data.
3.3.8: Accessible Authentication (Minimum)
  • Software: Supports
  • Software:No remarks.
4.1.3: Status Messages
  • Software: Not Applicable
  • Software:No markup language.

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Table 3: Success Criteria, Level AAA

Table 3: Success Criteria, Level AAA — conformance of Workflow. Each row lists a criterion, the conformance level, and remarks.
CriteriaConformance levelRemarks and explanations
1.2.6: Sign Language (Prerecorded)
  • Software: Not Evaluated
  • Software:No remarks.
1.2.7: Extended Audio Description (Prerecorded)
  • Software: Not Evaluated
  • Software:No remarks.
1.2.8: Media Alternative (Prerecorded)
  • Software: Not Evaluated
  • Software:No remarks.
1.2.9: Audio-only (Live)
  • Software: Not Evaluated
  • Software:No remarks.
1.3.6: Identify Purpose
  • Software: Not Evaluated
  • Software:No remarks.
1.4.6: Contrast (Enhanced)
  • Software: Not Evaluated
  • Software:No remarks.
1.4.7: Low or No Background Audio
  • Software: Not Evaluated
  • Software:No remarks.
1.4.8: Visual Presentation
  • Software: Not Evaluated
  • Software:No remarks.
1.4.9: Images of Text (No Exception)
  • Software: Not Evaluated
  • Software:No remarks.
2.1.3: Keyboard (No Exception)
  • Software: Not Evaluated
  • Software:No remarks.
2.2.3: No Timing
  • Software: Not Evaluated
  • Software:No remarks.
2.2.4: Interruptions
  • Software: Not Evaluated
  • Software:No remarks.
2.2.5: Re-authenticating
  • Software: Not Evaluated
  • Software:No remarks.
2.2.6: Timeouts
  • Software: Not Evaluated
  • Software:No remarks.
2.3.2: Three Flashes
  • Software: Not Evaluated
  • Software:No remarks.
2.3.3: Animation from Interactions
  • Software: Not Evaluated
  • Software:No remarks.
2.4.8: Location
  • Software: Not Evaluated
  • Software:No remarks.
2.4.9: Link Purpose (Link Only)
  • Software: Not Evaluated
  • Software:No remarks.
2.4.10: Section Headings
  • Software: Not Evaluated
  • Software:No remarks.
2.4.12: Focus Not Obscured (Enhanced)
  • Software: Not Evaluated
  • Software:No remarks.
2.4.13: Focus Appearance
  • Software: Not Evaluated
  • Software:No remarks.
2.5.5: Target Size (Enhanced)
  • Software: Not Evaluated
  • Software:No remarks.
2.5.6: Concurrent Input Mechanisms
  • Software: Not Evaluated
  • Software:No remarks.
3.1.3: Unusual Words
  • Software: Not Evaluated
  • Software:No remarks.
3.1.4: Abbreviations
  • Software: Not Evaluated
  • Software:No remarks.
3.1.5: Reading Level
  • Software: Not Evaluated
  • Software:No remarks.
3.1.6: Pronunciation
  • Software: Not Evaluated
  • Software:No remarks.
3.2.5: Change on Request
  • Software: Not Evaluated
  • Software:No remarks.
3.3.5: Help
  • Software: Not Evaluated
  • Software:No remarks.
3.3.6: Error Prevention (All)
  • Software: Not Evaluated
  • Software:No remarks.
3.3.9: Accessible Authentication (Enhanced)
  • Software: Not Evaluated
  • Software:No remarks.

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Chapter 3: Functional Performance Criteria (FPC)

Chapter 3: Functional Performance Criteria (FPC) — conformance of Workflow. Each row lists a criterion, the conformance level, and remarks.
CriteriaConformance levelRemarks and explanations
302.1: Without Vision Partially SupportsParts of the Designer are not accessible to a screen reader.
302.2: With Limited Vision Partially SupportsParts of the Designer are not fully visible when using very large fonts.
302.3: Without Perception of Color SupportsNo remarks.
302.4: Without Hearing SupportsNo remarks.
302.5: With Limited Hearing SupportsNo remarks.
302.6: Without Speech SupportsNo remarks.
302.7: With Limited Manipulation SupportsNo remarks.
302.8: With Limited Reach and Strength SupportsNo remarks.
302.9: With Limited Language, Cognitive, and Learning Abilities Does Not SupportThe product does not provide features to support use by people with limited language, cognitive, and learning abilities.

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Chapter 4: Hardware

Workflow is a software product; Section 508 hardware criteria are not applicable.

This chapter is not included in this report.

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Chapter 5: Software

Chapter 5: Software — conformance of Workflow. Each row lists a criterion, the conformance level, and remarks.
CriteriaConformance levelRemarks and explanations
502.2.1: User Control of Accessibility Features Partially SupportsUsers can control colors but cannot remap keyboard shortcuts.
502.2.2: No Disruption of Accessibility Features SupportsNo remarks.
502.3.1: Object Information Partially SupportsSee 4.1.2 Name, Role, Value; object information is not fully exposed to assistive technology for a small number of elements.
502.3.2: Modification of Object Information Partially SupportsSee 4.1.2 Name, Role, Value; modification of object information is not fully exposed for some elements.
502.3.3: Row, Column, and Headers Partially SupportsSee 4.1.2 Name, Role, Value; row, column, and header information is not fully exposed for some elements.
502.3.4: Values Partially SupportsSee 4.1.2 Name, Role, Value; values are not fully exposed for some elements.
502.3.5: Modification of Values Partially SupportsSee 4.1.2 Name, Role, Value; modification of values is not fully exposed for some elements.
502.3.6: Label Relationships SupportsNo remarks.
502.3.7: Hierarchical Relationships Partially SupportsSee 4.1.2 Name, Role, Value; hierarchical (parent-child) relationships are not fully exposed for some elements.
502.3.8: Text SupportsNo remarks.
502.3.9: Modification of Text SupportsNo remarks.
502.3.10: List of Actions Partially SupportsSome available actions are not fully exposed, for example the Designer table and, in the Configuration Manager, the workflow database user information for the workflow server.
502.3.11: Actions on Objects SupportsNo remarks.
502.3.12: Focus Cursor SupportsNo remarks.
502.3.13: Modification of Focus Cursor SupportsNo remarks.
502.3.14: Event Notification SupportsNo remarks.
502.4: Platform Accessibility Features Does Not SupportThe product does not fully support the platform's documented accessibility features.
503.2: User Preferences SupportsNo remarks.
503.3: Alternative User Interfaces Not ApplicableNo remarks.
503.4.1: Caption Controls Not ApplicableNo remarks.
503.4.2: Audio Description Controls Not ApplicableNo remarks.
504.2: Content Creation or Editing Not EvaluatedNo remarks.
504.2.1: Preservation of Information Provided for Accessibility in Format Conversion Not ApplicableNo remarks.
504.2.2: PDF Export Not ApplicableNo remarks.
504.3: Prompts Not ApplicableNo remarks.
504.4: Templates Not ApplicableNo remarks.

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Chapter 6: Support Documentation and Services

Chapter 6: Support Documentation and Services — conformance of Workflow. Each row lists a criterion, the conformance level, and remarks.
CriteriaConformance levelRemarks and explanations
602.2: Accessibility and Compatibility Features Partially SupportsSupport documentation only partially describes the product's accessibility and compatibility features.
602.3: Electronic Support Documentation Not EvaluatedNo remarks.
602.4: Alternate Formats for Non-Electronic Support Documentation Not ApplicableNo alternate formats available.
603.2: Information on Accessibility and Compatibility Features SupportsNo remarks.
603.3: Accommodation of Communication Needs SupportsNo remarks.

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Legal disclaimer: This Laserfiche® Accessibility Conformance Report is for informational purposes only and is subject to change without notice. Compulink Management Center, Inc. dba Laserfiche (“Laserfiche”) MAKES NO WARRANTIES, EXPRESS OR IMPLIED, IN THIS DOCUMENT, and cannot guarantee the accuracy of any information presented after the date of publication. Laserfiche disclaims any liability with respect to this document and no contractual obligations are formed either directly or indirectly by this document. Customization of the product voids this conformance statement from Laserfiche. Customers may make independent conformance statements if they have conducted due diligence to meet all relevant requirements for their customization. Laserfiche further makes no representation concerning the ability of assistive technologies or other products to interoperate with its products. This document addresses the named product(s) only and not prerequisite products for which Laserfiche may supply restricted use licenses. Please consult with Assistive Technology (AT) vendors for compatibility specifications of specific AT products.

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